How much does Elastic Observability cost?
- Free plan
- Not stated
- Free trial
- Free trial available, no credit card required; length not stated
- Enterprise
- Contact sales
In your favor
- Free trial. Free trial available, no credit card required; length not stated
How you buy and get started
- Sign up
- Free trial signup, no credit card required "Start a free trial now, no credit card required."
- Setup
- Not stated
- When sales steps in
- Not stated
- Support
- Four support tiers for Elastic Cloud, depending on subscription tier "Four support tiers, depending on the Elastic Cloud subscription tier"
What Elastic Observability does
Elastic offers log analytics inside its observability product, built on the Elasticsearch search and analytics engine. It can be run on Elastic Cloud Serverless, Elastic Cloud Hosted, or self-managed.
- Good for
- Teams that want to centralize and search large volumes of logs, with the option to run it in the cloud or on their own infrastructure.
- Main product
- Elastic Observability (log analytics on Elasticsearch)
- Also includes
- Log analytics, Elasticsearch search and analytics engine, Kibana (Discover, Dashboards), AI SRE agents, Infrastructure monitoring, App performance monitoring
- Public API
- Not stated
- MCP server
- Not stated
- Live tailNot stated
- Full-text log searchNot stated
- Log-based alertingNot stated
- Configurable retentionNot stated
- SSO and role-based accessNot stated
- Self-hosted option
Run locally, via Kubernetes, or your own orchestration
- OpenTelemetry supportNot stated
- AI log analysis assistant
Centralize and analyze logs using Search AI to detect, investigate, and remediate incidents
The same 8 checks appear on every tool in Log management software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Trust center linked in footer | "Trust center"pricing |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
No prices are published on Elastic Observability's pricing page.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Hosted and Serverless: pay as you go (monthly) or prepaid "Pay as you go (monthly) or prepaid"
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- elasticsearch B.V.
- Customers
- "75% of the Fortune 100 choose Elastic" their claim
Elastic Observability alternatives
Dynatrace$1.40 /mochecked Oct 29, 2026
Rapid7 InsightIDR/InsightOps$1.62 /mochecked Oct 29, 2026
Sematext$5 /mochecked Oct 29, 2026
SolarWinds Papertrail$5 /mochecked Oct 29, 2026
Splunk$5 /moFree plan · checked Oct 29, 2026
Site24x7 Log Management$9 /moFree plan · checked Oct 29, 2026
LogicMonitor$16 /mochecked Oct 29, 2026GRGrafana Loki (Grafana Cloud)$19 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Elastic Observability free?
There's no free plan. Free trial: Free trial available, no credit card required; length not stated.