How much does Logz.io cost?
- Free plan
- Not stated
- Free trial
- 14-day free trial
- Usage price
- $0.92/days retention
- Enterprise
- Contact sales
In your favor
- Free trial. 14-day free trial
- Notice before price changes. Notice given in advance of fee changes
Watch out for
- Extra usage is billed. Excess data is charged at On Demand pricing, 1.4x the subscription cost
- No refunds on a long commitment. Fees are non-cancellable and non-refundable
How you buy and get started
- Sign up
- Self-service sign up via free trial "Sign Up"
- Setup
- Not stated
- When sales steps in
- Not stated
- Support
- 24/7 customer support listed in plan table "24/7 Customer Support"
What Logz.io does
Logz.io sells log management, infrastructure monitoring and distributed tracing as a fully managed SaaS, with an AI agent for root cause analysis. Log management is priced per ingested GB per day, with a 14-day free trial and a demo or quote path for Enterprise.
- Good for
- Engineering, DevOps and SRE teams that want managed OpenSearch/ELK-style log management or a move off self-run open source tools, with controls over data volume and cost.
- Channels
- Web app, API, AWS Marketplace
- Main product
- Log Management
- Also includes
- Log Management, Infrastructure Monitoring, Distributed Tracing, Cloud SIEM, AI Agent for root cause analysis, Data Optimization Hub
- Connects to
- AWS, Microsoft Azure, Google Cloud, Docker, Kubernetes, Prometheus, Kafka, MongoDB, PostgreSQL, Redis, Jenkins, OpenTelemetry
- Public API
- Yes
- MCP server
- Not stated
- Live tail
Live Tail
- Full-text log search
providing tools to search and analyze End-User Data (e.g. for purposes of system troubleshooting, monitoring,
- Log-based alerting
Alerting
- Configurable retention
Hot Retention Extension – $0.03 per additional day
- SSO and role-based access
SSO / SAML
- Self-hosted optionNot stated
- OpenTelemetry support
OpenTelemetry Sampling Configuration
- AI log analysis assistant
answers your questions in natural language
The same 8 checks appear on every tool in Log management software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "HIPAA ready"security |
| SOC 2 | SOC 2 Type 2 | "Logz.io is SOC2 Type 2 and PCI Level 1 compliant, HIPAA ready, ISO27001 certified, and GDPR ready."security |
| GDPR | GDPR ready | "Logz.io is SOC2 Type 2 and PCI Level 1 compliant, HIPAA ready, ISO27001 certified, and GDPR ready."security |
| CCPA | Not stated | |
| PCI | PCI Level 1 | "Logz.io is SOC2 Type 2 and PCI Level 1 compliant, HIPAA ready, ISO27001 certified, and GDPR ready."security |
| ISO 27001 | ISO27001 certified | "Logz.io is SOC2 Type 2 and PCI Level 1 compliant, HIPAA ready, ISO27001 certified, and GDPR ready."security |
| Single sign-on | SSO / SAML listed in plan table | "SSO / SAML"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Log Management (consumption)per ingested GB, per day | $0.92per days retention | – | 7 days retention | – | "ng and data optimization to cut costs schedule demo https://logz.io/request-demo/ start fr" |
| Infrastructure Monitoring (consumption)per 1000 time series metrics, per day | $0.40per months retention | – | 18 months retention | – | "ays retention schedule a demo https://logz.io/request-demo/ infrastructure monitoring $0.4" |
| Infrastructure Monitoring (new consumption plans from Oct. 1, 2026)per 1000 time series metrics, per day | $0.20per months retention | – | 18 months retention | – | "onal day cold retention – $0.001 per additional day 50% off infrastructure monitoring $0.4" |
| Distributed Tracing (per million spans)per 1 million spans, per day | $0.16per days retention | – | 10 days retention | – | "emo/ get 50% off using consumption pricing pricing tab info distributed tracing $0.16 per " |
| Distributed Tracing (per GB)per ingested GB, per day | $0.92per minute | – | – | – | "emo/ get 50% off using consumption pricing pricing tab info distributed tracing $0.16 per " |
| Agentic Observabilityper 1M tokens or AI Agent workflow/invocation | $10per minute | – | – | – | "ays retention schedule a demo https://logz.io/request-demo/ agentic observability $10 per " |
| Pro | – | – | – | – | "Pro" |
| Enterprise | Quote | – | – | – | "Get a Quote" |
Fine print
- Billing increment
- Per ingested GB, per day "Per ingested GB, per day"
- Billed beyond usage
- Excess data is charged at On Demand pricing, 1.4x the subscription cost "Customers who ingest more data than their subscription plan permits will be charged On Demand pricing for the excess data."
- Contract
- Annual or monthly plans; monthly costs 1.2x the annual price "Both. The monthly plan is 1.2x the cost of the annual plan."
- Refunds
- Fees are non-cancellable and non-refundable "All fees are non-cancellable and non-refundable."
- Auto renew
- Subscriptions auto-renew; cancel at least 30 days before the end of the current plan "then your Subscription Period will be automatically renewed and you will be charged the subscription fee at the beginning of each billing cycle"
- Price change notice
- Notice given in advance of fee changes "Logz.io will notify you in advance of any changes with respect to fees it chooses to impose."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Logshero Ltd
- Online since
- Oct 16, 2014 Domain registration date
- Funding
- Series A, $8 Million, 2015 "Raised $8 Million in Series A Funding"
- Funding
- Series B, $16 Million, 2016 "Raised $16 Million in Series B Funding"
- Funding
- Series C, $23 Million, 2017 "Raised $23 Million in Series C Funding"
- Funding
- Series D, $52 Million, 2019 "Raised $52 Million in Series D Funding"
- Customers
- "1400+ customers" their claim
Logz.io alternatives
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Splunk$5 /moFree plan · checked Oct 29, 2026
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LogicMonitor$16 /mochecked Oct 29, 2026GRGrafana Loki (Grafana Cloud)$19 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Logz.io free?
There's no free plan. Free trial: 14-day free trial.
Is Logz.io HIPAA compliant?
Logz.io says a HIPAA BAA is available.
