How much does Mezmo cost?
PriceNot publishedMezmo asks you to contact sales.
- Free plan
- Not stated
- Free trial
- Free trial available
Read from www.mezmo.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free trial. Free trial available
How you buy and get started
Self-serve + salesButtons on their site: Schedule a demo, Free trial, Get started, Talk to an Engineer
- Sign up
- Free trial and sign in available "[Free trial](/trial)"
- Setup
- Not stated
- When sales steps in
- Not stated
- Support
- Support email "Mezmo Support at [support@mezmo.com](mailto:support@mezmo.com)"
What Mezmo does
Mezmo processes logs, metrics and traces through telemetry pipelines (Mezmo Edge, OpenTelemetry or direct connection) and adds an AI root cause analysis agent. Pricing is based on data volume and retention, with no published price points.
- Good for
- SRE, platform engineering and developer teams that want governed AI agents and telemetry pipelines in production.
- Channels
- Mezmo Edge, OpenTelemetry, Direct connection, Model Context Protocol (MCP)
- Main product
- Mezmo telemetry pipeline and log management platform with the AURA SRE agent
- Also includes
- Telemetry pipelines, AI-ready context, Agentic root cause analysis, Full data control, Built-in RBAC
- Public API
- Not stated
- MCP server
- Yes
- Live tailNot stated
- Full-text log searchNot stated
- Log-based alertingNot stated
- Configurable retention
Mezmo offers 3/7/14/30 days searchable log data plans, and our systems are configured to automatically purge t
- SSO and role-based access
Mezmo's Production Environment uses role-based (RBAC) security architecture
- Self-hosted optionNot stated
- OpenTelemetry support
Ingest and transform high-volume logs, metrics, and traces—via Mezmo Edge, OpenTelemetry, or direct connection
- AI log analysis assistant
Our AI SRE agent investigates incidents and delivers the why behind outages—not just a flood of alerts.
The same 8 checks appear on every tool in Log management software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "For customers on our HIPAA-compliant logging plan, Mezmo will sign a Busines"security |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
No prices are published on Mezmo's pricing page.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Mezmo, Inc.
- Address
- 2059 Camden Ave #297, San Jose, CA 95124
- Online since
- May 6, 2012 Domain registration date
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We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Mezmo free?
There's no free plan. Free trial: Free trial available.
Is Mezmo HIPAA compliant?
Mezmo says a HIPAA BAA is available.