How much does OpenObserve cost?
- Free plan
- Yes
- Free trial
- 14-day free trial on Cloud Pay As You Go, no credit card required
- Usage price
- $0.50/gb queried
- Enterprise
- Contact sales
In your favor
- Free plan. Self-hosted Open Source edition is free forever; Self-Hosted Enterprise is free up to 50 GB/day ingestion, above which sales contact is needed
- Notice before price changes. Advance notice via account or email, sufficient to cancel before renewal
Watch out for
- Going over the Cloud Professional (pay-as-you-go) allowance costs $0.01 per gb queried. Included: 0 .
- No refunds on a long commitment. Fees are non-refundable
How you buy and get started
- Sign up
- Self-serve 14-day trial on Cloud, no credit card "Start 14-Day Free Trial"
- Setup
- About 3 minutes for Kubernetes collector setup "~3 min setup"
- When sales steps in
- Above 50 GB/day self-hosted ingestion or for extra enterprise support "For ingestion volumes above 50 GB per day or additional enterprise support, contact the OpenObserve sales team."
- Support
- Premium support on Enterprise "Premium support"
What OpenObserve does
OpenObserve stores logs, metrics, traces and RUM data in columnar Parquet storage and queries them with SQL. Cloud costs $0.50 per GB ingested plus $0.01 per GB queried, and a self-hosted open-source edition is free.
- Good for
- Engineering teams that want log search and unified observability at lower storage cost than Elastic or Datadog, in managed cloud or self-hosted form.
- Channels
- Web app, Self-hosted download, OpenTelemetry/OTLP ingestion, Prometheus remote-write, Kubernetes collector, Slack, PagerDuty and email alert notifications
- Main product
- OpenObserve (logs, metrics, traces, RUM, dashboards, alerts)
- Also includes
- Logs, metrics, traces, RUM, session replay, error tracking, Dashboards, Real-time and scheduled alerts, Unlimited users on all cloud plans, 30-day non-metrics retention and 15-month metrics retention on Cloud, AI assistant and AI SRE agent (free during preview)
- Connects to
- OpenTelemetry, Prometheus remote-write, AWS CloudWatch, Amazon EC2, Amazon ECS, Amazon RDS, Amazon CloudFront, Amazon Bedrock, Anthropic, Ansible, Aerospike, Vector
- Public API
- Not stated
- MCP server
- Yes
- Live tailNot stated
- Full-text log search
Ingest and query trillions of log lines with familiar SQL: no indexing tax, no surprise storage bills.
- Log-based alerting
Set real-time and scheduled alerts on logs, metrics and traces, and route notifications to Slack, PagerDuty, e
- Configurable retention
You can extend non-metrics retention at $0.02 per GB per additional 30-day period.
- SSO and role-based access
This tier includes enterprise features such as SSO (Single Sign-On), RBAC (Role-Based Access Control)
- Self-hosted option
the Open Source edition is free forever, and the Self-Hosted Enterprise edition is free for up to 50 GB of ing
- OpenTelemetry support
any tool that emits OpenTelemetry works today without a proprietary agent.
- AI log analysis assistant
Ask natural-language questions across every log, metric, and trace.
The same 8 checks appear on every tool in Log management software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 Type 2 | "OpenObserve has Attained SOC2 Type2 Compliance"security |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | ISO 27001 certified | "OpenObserve has Attained ISO 27001 Compliance"security |
| Single sign-on | Cloud Pay As You Go and Self-Hosted Enterprise | "SSO is included on the Cloud Pay As You Go plan and the Self-Hosted Enterprise plan at no additional cost."pricing |
| Trust center | https://security.openobserve.ai/ | "Trust Center"home |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Cloud Professional (pay-as-you-go)/GB ingested | $0.50per gb queried | – | – | $0.01/gb queried | "$0.50/GB ingested" |
| Self-Hosted Open Source | – | – | – | – | "the Open Source edition is free forever" |
| Self-Hosted Enterprise (free tier) | – | – | 50 GB/day ingestion50 GB per day | – | "The Self-Hosted Enterprise plan is free for up to 50 GB of ingestion per day." |
| Enterprise (Cloud) | Quote | – | Unlimited | – | "Custom scale & compliance" |
Free plan: Self-hosted Open Source edition is free forever; Self-Hosted Enterprise is free up to 50 GB/day ingestion, above which sales contact is needed
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Committed terms are non-cancellable "Except as required by applicable law or expressly provided in the applicable agreement, fees are non-refundable and purchased commitments are non-cancellable."
- Refunds
- Fees are non-refundable "Except as required by applicable law or expressly provided in the applicable agreement, fees are non-refundable and purchased commitments are non-cancellable."
- Auto renew
- Renews unless renewal is stopped via account cancellation "You may stop renewal through the account cancellation mechanism or by contacting us if that mechanism is unavailable."
- Price change notice
- Advance notice via account or email, sufficient to cancel before renewal "We may revise pricing for future purchases and renewal terms on advance notice through the account or account email sufficient to permit cancellation before renewal."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- OpenObserve Inc.
- Address
- 3000 Sand Hill Rd Building 1, Suite 260, Menlo Park, CA 94025
- Online since
- May 2, 2023 Domain registration date
- Ships updates
- 3 in the last 12 months Last on Nov 5, 2026, from their changelog
- Customers
- "9,000+ active deployments" their claim
- Backing
- "Investors: Nexus Venture Partners, Dell Technologies Capital, Secure Octane, Rat" their words
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We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is OpenObserve free?
Yes. Self-hosted Open Source edition is free forever; Self-Hosted Enterprise is free up to 50 GB/day ingestion, above which sales contact is needed