How much does Papertrail alternative: Logtail cost?
Paid plans start at
$25/mo billed yearly
or $30/mo billed monthly
- Free plan
- Yes
- Usage price
- $0.10/gb
- Enterprise
- Contact sales
Read from betterstack.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free plan. Free for personal projects: 3 GB logs retained for 3 days, 3 GB traces retained 3 days, 30 GB metrics, 10 monitors and heartbeats, 1 status page. Beyond that, paid usage or bundles.
- Refunds offered. 60-day money-back guarantee
Watch out for
- Extra usage is billed. Additional usage billed per GB ingested and retained beyond included amounts
- Going over the Logs & Traces ingestion (Europe, view) allowance costs $0.10 to $0.35 per gb. Included: 3 GB.
How you buy and get started
Self-serve + salesButtons on their site: Start for free, Book a demo, Request quote, Get a quote over e-mail
- Sign up
- Self-serve sign up "Start for free"
- Setup
- Configure a CNAME for status page; eBPF collector needs no code changes "No code changes required."
- When sales steps in
- Enterprise features such as generic SAML SSO and custom cluster deployment require contacting sales "Generic SAML SSO [enterprise](/enterprise)"
- Support
- Email and phone contact "hello@betterstack.com"
What Papertrail alternative: Logtail does
Better Stack ingests logs, traces and metrics as structured wide events, queryable with drag and drop, SQL or PromQL, with live tail, alerting and an AI SRE. Telemetry is billed per GB for ingestion and retention, with a free tier and prepaid bundles.
- Good for
- Engineering teams that want logs, tracing, on-call and status pages in one tool and want to cut Datadog-style costs.
- Channels
- Vector, Syslog, OpenTelemetry, eBPF collector, HTTP API
- Main product
- Log management
- Also includes
- Logs, traces and metrics ingestion, Live tail, SQL and PromQL querying, Drag and drop query builder, VRL transforms, Anomaly detection alerts
- Connects to
- Slack, MS Teams, Datadog, Grafana, Prometheus, Kubernetes, Docker, Heroku, Vercel, Render, Sentry, Linear
- Public API
- Yes
- MCP server
- Yes
- Live tail
Real-time live tail
- Full-text log searchNot stated
- Log-based alerting
Anomaly detection alerts
- Configurable retention
Customize retention per source to retain and query everything you want.
- SSO and role-based access
Role-based access control
- Self-hosted optionNot stated
- OpenTelemetry support
Collect logs across services with Vector, Syslog or OpenTelemetry with our reimagined log management.
- AI log analysis assistant
Leverage automated root cause analysis based on the eBPF-based service map & log analysis.
The same 8 checks appear on every tool in Log management software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | yes, Type 2 | "Yes, Better Stack is SOC2 Type 2 compliant."pricing |
| GDPR | yes | "Yes. For more information, see our [Data Processing Agreement](/dpa)."pricing |
| CCPA | not currently applicable, ready to comply | "Even though the CCPA does not apply to us now, we are ready to protect your PII and give you an option to exercise your right under CCPA once it becomes applicable."privacy |
| PCI | does not store card data; uses Stripe, PCI Level 1 | "Better Stack does not store personal credit card information for any of our customers."pricing |
| ISO 27001 | data centers are ISO 27001 certified | "ISO 27001 data centers"pricing |
| Single sign-on | Google SSO included; Azure and Okta $5 per user per month; generic SAML on enter | "Single Sign-On with Google"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Free (personal projects)per month | $0 | – | 3 GB logs retained 3 days | – | "Free for personal projects $0 per month" |
| Telemetry bundle Nano (Europe, )per month | $30 | $25per month | 40 GB logs | – | "Nano $25 22% OFF $30 6% OFF per month billed yearly per month" "Nano $25 22% OFF" |
| Responderper license per month | $34 | $29per month | 1 responder | – | "$34" "$29" |
| Telemetry bundle Micro (Europe, )per month | $120 | $100per month | 160 GB logs | – | "Micro $100 22% OFF $120 6% OFF" "Micro $100 22% OFF" |
| Telemetry bundle Mega (Europe, )per month | $250 | $210per month | 340 GB logs | – | "Mega $210 23% OFF $250 8% OFF" "Mega $210 23% OFF" |
| Telemetry bundle Tera (Europe, )per month | $500 | $420per month | 700 GB logs | – | "Tera $420 25% OFF $500 11% OFF" "Tera $420 25% OFF" |
| Logs & Traces ingestion (Europe, view)per GB | $0.10per gb | – | 3 GB | $0.10 to $0.35/gb | "Ingestion $0.10 per GB" |
| Logs & Traces retention (Europe)per GB per month | $0.05per gb per month | – | – | $0.05 to $0.18/gb per month | "Retention $0.05 per GB per month" |
| Enterprise | Quote | – | – | – | "Reach out for a custom quote." |
Free plan: Free for personal projects: 3 GB logs retained for 3 days, 3 GB traces retained 3 days, 30 GB metrics, 10 monitors and heartbeats, 1 status page. Beyond that, paid usage or bundles.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Additional usage billed per GB ingested and retained beyond included amounts "Ingestion $0.15 per GB"
- Contract
- Not stated
- Refunds
- 60-day money-back guarantee "Try Better Stack today risk‑free with our 60‑day money-back guarantee."
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Better Stack, Inc.
- Online since
- Feb 8, 2013 Domain registration date
- Ships updates
- 5 in the last 12 months Last on Oct 15, 2026, from their changelog
- Customers
- "Relied on by the world's best engineering teams" their claim
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We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Papertrail alternative: Logtail free?
Yes. Free for personal projects: 3 GB logs retained for 3 days, 3 GB traces retained 3 days, 30 GB metrics, 10 monitors and heartbeats, 1 status page. Beyond that, paid usage or bundles. Paid plans start at $30/month.
How much does Papertrail alternative: Logtail cost?
Paid plans start at $25 per month billed yearly, or $30 billed monthly.