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Insightly pricing

Insightly is a CRM platform with add-on marketing automation, support ticketing and app integration products, sold per user per month.

AI CRM softwareSelf-serve + sales
Visit InsightlyPrices checked Oct 29, 2026

How much does Insightly cost?

Paid plans start at $29/mo billed yearly
Free plan
Not stated
Free trial
14-day free trial of CRM, no credit card required
Enterprise
Contact sales

In your favor

  • Free trial. 14-day free trial of CRM, no credit card required
  • Notice before price changes. 30 days' notice

Watch out for

  • Going over the AppConnect 25K allowance costs $249 per additional 25k tasks per month. Included: 25000 tasks per month.

How you buy and get started

Self-serve + salesButtons on their site: Free 14-day trial, Contact sales, Get a demo, Try CRM for free
Sign up
Self-serve free trial for CRM Plus and Professional, no credit card
"No credit card required."
Setup
Guided onboarding required on All-in-One bundles ($1,500); self-guided setup available
"Guided product onboarding –required"
When sales steps in
CRM Enterprise, Marketing, Service, AppConnect and All-in-One require contact sales
"Contact sales"
Support
Phone or email support for all users on every plan
"All Insightly users can reach our support team by phone or email when extra help is needed."
Support
Premier support and success: 20% of license, $3,000 minimum annually, required on All-in-One
"20% of license ($3,000 minimum annually)"

What Insightly does

Insightly offers CRM, marketing automation, support ticketing and AppConnect integration tools, with an AI Copilot on the Professional and Enterprise CRM plans and an MCP server for AI assistants. It is owned by Unbounce and aimed at mid-market companies.

Good for
Mid-market and growing companies that want CRM, marketing automation and support in one platform.
Channels
Email, Mobile app, Web forms, Support portal
Main product
Insightly CRM
Also includes
Lead and contact management, Opportunity management, Project management, Workflow automation (Professional and up), AI Copilot (Professional and up), Email summaries and replies
Connects to
Gmail, Slack, Gong, QuickBooks Online, ZoomInfo, Microsoft 365, Google, DocuSign, Shopify, WordPress, PandaDoc, NetSuite
Public API
Yes
MCP server
Yes
  • Auto-capture email and meetingsSync all email between your email inbox and Insightly to improve communication, collaboration, and response ti
  • AI email writingWork smarter and faster with AI-assisted communication right from the CRM
  • AI lead scoringAuto-score leads and send follow-ups.
  • AI deal forecastingNot stated
  • Autonomous AI agentsNot stated
  • Call recording and summariesNot stated
  • Contact data enrichmentNot stated
  • Workflow automationHelp your teams work smarter, not harder, and eliminate manual work by automating activities in the CRM.

The same 8 checks appear on every tool in AI CRM software. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)available"Insightly is fully compliant with all obligations required for the privacy and security of Protected Health Information including those defined by the HIPAA Security Rule as a Busi"security
SOC 2SOC 2 Type II"A SOC 2, Type II attestation reports on controls relevant to security, availability, or confidentiality."security
GDPRMSA and DPA address GDPR"The Insightly Main Subscription Agreement (MSA) and Data Processing Addendum (DPA), as updated from time to time, address the obligations and requirements of the European Union Gen"security
CCPAMSA and DPA address CCPA"The Insightly Main Subscription Agreement (MSA) and Data Processing Addendum (DPA) address the obligations and requirements of the California Consumer Privacy Act (CCPA)"security
PCIPayment processor adheres to PCI-DSS"This intermediary adheres to the PCI-DSS standards"privacy
ISO 27001Not stated
Single sign-onSAML and SCIM SSO on Enterprise"SAML and SCIM single-sign on"pricing
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
CRM Plusper user / month – $29per month – – "crm for free https://accounts.insightly.com/?plan=trial try crm for free https://accounts."
Service Plusper user / month – $29per month – – "ode integration appconnect sold separately – products&plans service most popular plus prof"
CRM Professional AI Copilotper user / month – $49per month 75 queries – "ice – professional + insightly appconnect – 25k + insightly crm – enterprise + insightly m"
Service Professionalper user / month – $49per month – – "– enterprise + insightly marketing – enterprise + insightly service – enterprise + insight"
CRM Enterprise AI Copilotper user / month – $99per month 100 queries – "ice – professional + insightly appconnect – 25k + insightly crm – enterprise + insightly m"
Marketing Plusper account / month – $99per month 2000 prospects – "mass email emails per day 2,500 5,000 10,000 products&plans marketing most popular plus pr"
Service Enterpriseper user / month – $99per month – – "– enterprise + insightly marketing – enterprise + insightly service – enterprise + insight"
AppConnect 25Kper account / month – $249per month 25000 tasks per month $249/additional 25k tasks per month "Additional 25K tasks per month: $249"
All-in-One Plusper month – $349per month 2 CRM users $29/user/mo "th case management and audit logging. $ 99 per user / month all prices usd, billed annuall"
Marketing Professionalper account / month – $499per month 10000 prospects – "es https://www.insightly.com/contact-insightly-sales/ email marketing automation prospect "
All-in-One Professionalper month – $899per month 5 CRM users $49/user/mo "ct sales https://www.insightly.com/contact-insightly-sales/ all professional plan features"
Marketing Enterpriseper account / month – $999per month 20000 prospects – "rmissions enterprise gives large organizations control over marketing with advanced automa"
All-in-One Enterpriseper month – $2,599per month 10 CRM users $99/user/mo "rtals compare all features plus starting at $ 349 per month all prices usd, billed annuall"

Fine print

Billing increment
Not stated
Billed beyond usage
Additional AppConnect tasks cost $249 per 25K per month
"Additional 25K tasks per month: $249"
Contract
Prices billed annually
"All prices USD, billed annually"
Refunds
Not stated
Auto renew
Subscription charges automatically each period until cancelled
"we (or our third-party payment processor) will automatically charge you at the beginning of the next applicable period of your Subscription during the term"
Price change notice
30 days' notice
"Prices for the Services, including but not limited to monthly Subscription fees to the Services, are subject to change upon 30 days’ notice from us before the end of your Subscript"

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Insightly, Inc.
Address
100 Garfield St, Suite 400, Denver, CO 80206
Online since
May 26, 2008
Domain registration date
Funding
Acquired by Unbounce in July 2024
"Acquired by Unbounce in July 2024"
Customers
"Thousands of companies across nearly every industry"
their claim
Backing
"Insightly is part of Unbounce"
their words

Insightly alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Insightly free?

There's no free plan. Free trial: 14-day free trial of CRM, no credit card required.

How much does Insightly cost?

Paid plans start at $29 per month billed yearly.

Is Insightly HIPAA compliant?

Insightly says a HIPAA BAA is available.