Nutshell pricing

Nutshell is a CRM with built-in AI, email and SMS marketing, and sales tools for small and mid-sized teams, sold per user per month.

AI CRM softwareSelf-serve + sales

Visit NutshellPrices checked Oct 29, 2026

How much does Nutshell cost?

Paid plans start at $5/mo

Free plan: Not stated
Free trial: 14-day free trial, no credit card required
Enterprise: Contact sales

Read from www.nutshell.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

No long-term contract. No long-term contracts
Unlimited usage on Quotes and invoices add-on. A flat price with no cap on usage.
Free trial. 14-day free trial, no credit card required
No setup fee. Setup is included in the price.

How you buy and get started

Self-serve + salesButtons on their site: Start 14-day free trial, Book free demo, Try for free

Sign up: Self-serve signup, no credit card required
Setup: Set up in days, not weeks; free onboarding and data migration during trial
When sales steps in: Not stated
Support: Free live support on every plan
Support: Phone support on top tier

What Nutshell does

Nutshell combines contact and pipeline management, two-way email and calendar sync, AI call and meeting summaries, lead scoring, email drafting and a sales chatbot. Plans run from $13 to $79 per user per month, with add-ons for marketing, engagement, prospecting and quotes.

Good for: Small and growing sales teams that want a fast-to-set-up CRM with AI notetaking, marketing and chat tools included.
Channels: Email, SMS, WhatsApp, Facebook Messenger, Instagram, Web chat, Phone, Landing pages
Main product: Nutshell CRM
Also includes: Unlimited contacts and storage, Email and calendar sync, AI chatbot, Form builder and landing pages, AI Agent Marketplace, Pipelines
Connects to: Gmail, Outlook, Google, Microsoft, Zapier, Slack, QuickBooks, ActiveCampaign, AWeber, 3CX, Acuity Scheduling, 123 Form Builder
Public API: Yes
MCP server: Yes

Auto-capture email and meetingsTwo-way sync with Gmail and Outlook keeps your emails and calendar events connected.
AI email writingAI email drafting: generate personalized first-touch drafts in seconds
AI lead scoringPredictive lead scoring: AI-powered lead research and scoring to help reps prioritize leads
AI deal forecastingAccurate sales forecasting: predict future revenue based on current pipeline value
Autonomous AI agentsEngage visitors 24/7, qualify leads, capture details, and book meetings automatically with your
Call recording and summariesNutshell automatically transcribes, summarizes, and
Contact data enrichmentAI-powered data enrichment: auto-pulling social profiles and company info from the web
Workflow automationTask & workflow automation: assign tasks and activities automatically → advance a lead automatically when comp

The same 8 checks appear on every tool in AI CRM software. Each tick quotes the vendor's own site.

Security and your data

Question	Their answer	Where it says so
Trains AI on your data?	no	"Nutshell does not use Customer Data to train its own or third parties’ generalized AI or machine-learning models."terms
HIPAA (signs a BAA)	Not stated
SOC 2	yes	"Nutshell has received a successful SOC 2 audit."security
GDPR	yes	"Nutshell is SOC2 and GDPR compliant."enterprise
CCPA	Nutshell acts as processor or service provider under CCPA	"the California Consumer Privacy Act (“CCPA”)"privacy
PCI	Uses a PCI-compliant billing provider; card data not stored on Nutshell servers	"We use a PCI-compliant provider to securely store your billing and financial information."security
ISO 27001	Not stated
Single sign-on	SAML-based SSO on Enterprise (top) plan	"Nutshell also supports SAML-based single sign-on (SSO) and directory sync (DS) for increased password protection, available to Sales Enterprise customers."security
Trust center	https://trust.nutshell.com/	"Visit our [Trust Center](https://trust.nutshell.com/) for more information."security

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

Plan	Monthly	Billed yearly	Included	Over the allowance	Where it says so
Email marketing contacts add-on/ month	$5	–	100 contacts	–	"$5 / month"
Foundationper user, per month	$13	–	10 AI outcomes100 open leads	–	"$13 Per user, per month"
SMS messages add-on/ month	$15	–	250 messages	–	"$15 / month"
Engagement add-onper user / month	$16	–	–	–	"$16 per user / month"
Growthper user, per month	$25	–	20 AI outcomes	–	"$25 Per user, per month"
Prospecting (Nutshell IQ) add-on/ month	$37	–	100 credits	–	"$37 / month"
Proper user, per month	$42	–	40 AI outcomes	–	"$42 Per user, per month"
Marketing add-on/ month	$49	–	–	–	"$49 / month"
Businessper user, per month	$59	–	100 AI outcomes	–	"$59 Per user, per month"
Enterpriseper user, per month	$79	–	150 AI outcomes	–	"$79 Per user, per month"
Quotes and invoices add-on/ month	$79	–	Unlimited	–	"$79 / month"