How much does Monday CRM cost?
Paid plans start at
$12/mo billed yearly
or $18/mo billed monthly
- Free plan
- Not stated
- Free trial
- 14-day free trial
- Enterprise
- Contact sales
Read from monday.com/crm/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- No long-term contract. Month-to-month or annual; annual is paid upfront
- Free trial. 14-day free trial
Watch out for
- Their pages disagree: customer count. "Trusted by 35,000+ customers" vs "Trusted by around 250,000 customers worldwide"
- Their pages disagree: yearly discount. "Yearly SAVE 33%" vs "Yes. Choosing yearly plan for monday CRM pricing results in an 18% dis"
How you buy and get started
Self-serve + salesButtons on their site: Get Started, Try for free, Contact sales
- Sign up
- Self-serve signup, no credit card needed "Get full access. No credit card required."
- Setup
- Up and running in minutes "Faster to implement: up and running in minutes"
- When sales steps in
- Request a quote for more than 40 users "If you want to sign up more than 40 users, you can"
- Support
- 24/7 prioritized support on Ultimate "24/7 quality support with a priority queue included."
What Monday CRM does
monday CRM brings leads, contacts, deals, email, calls and meetings into one customizable workspace, with AI agents that source leads, call leads, prep meetings and take notes. Plans run from Basic to Ultimate, with AI credits included.
- Good for
- Sales and revenue teams, from small teams to enterprises, that want a customizable CRM covering pre-sales and post-sales with AI agents.
- Channels
- Email, Phone calls, Meetings, Mass email campaigns
- Main product
- monday CRM
- Also includes
- Lead and deal management, Outreach caller agent, Lead sourcer agent, Build your own agent, Meeting prep agent, AI meeting notetaker
- Connects to
- Slack, Microsoft Teams, Zoom, Gmail, Outlook, Crunchbase, SurveyMonkey, Clearbit, Quickbooks, Google Workspace, Docusign
- Public API
- Yes
- MCP server
- Yes
- Auto-capture email and meetings
Every call, email, and meeting auto-populates to the right CRM data fields.
- AI email writing
Email drafting & workflow suggestions to save time
- AI lead scoring
Prospects get sourced, enriched, and scored by AI.
- AI deal forecasting
Forecasting & AI health prediction
- Autonomous AI agents
Lead Sourcing Agent
- Call recording and summaries
AI Notetaker for call transcripts and summaries
- Contact data enrichment
Data enrichment & health prediction to understand customer potential
- Workflow automation
Build workflows that link together AI agents, triggers, and actions to keep work moving without manual handoff
The same 8 checks appear on every tool in AI CRM software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "Your data is never used to train AI models."home |
| HIPAA (signs a BAA) | available on Ultimate | "HIPAA compliance"pricing |
| SOC 2 | SOC 2 Type II Report | "SOC 2 Type II Report"privacy |
| GDPR | monday.com & the GDPR/UK GDPR | "monday.com & the GDPR/UK GDPR"privacy |
| CCPA | monday.com & the CCPA | "monday.com & the CCPA"privacy |
| PCI | Not stated | |
| ISO 27001 | ISO/IEC 27001:2022 | "ISO/IEC 27001:2022"privacy |
| Single sign-on | Not stated | |
| Trust center | AI Trust Center | "AI Trust Center"home |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Basicseat / month | $18 | $12per month | –1,000 active contacts & deals | – | "started choose team size: 10 seats yearly save 33% monthly basic organize all your team's " "started choose team size: 10 seats yearly save 33% monthly basic organize all your team's " |
| Standardseat / month | $25 | $17per month | –10,000 active contacts & deals | – | "customizable quotes & invoices 20 quotes & invoices /month standard automate sales process" "customizable quotes & invoices 20 quotes & invoices /month standard automate sales process" |
| Proseat / month | $41 | $28per month | –100,000 active contacts & deals | – | "rom anywhere – even offline ios & android apps most popular pro for growing teams ready to" "rom anywhere – even offline ios & android apps most popular pro for growing teams ready to" |
| Ultimate | Quote | – | Unlimited | – | "Custom price, tailored to your organization" |
Their pages disagree: customer count"Trusted by 35,000+ customers" vs "Trusted by around 250,000 customers worldwide"
Their pages disagree: yearly discount"Yearly SAVE 33%" vs "Yes. Choosing yearly plan for monday CRM pricing results in an 18% discount."
Fine print
- Billing increment
- Per seat, per month; plans start from 3 users "Plans start from 3 users."
- Billed beyond usage
- Not stated
- Contract
- Month-to-month or annual; annual is paid upfront "Payment is made in one upfront installment (if you purchase a plan for one year, you will pay for one year upfront)."
- Refunds
- Prorated refund if a yearly subscription cancelled within 30 days of payment; no refunds for downgrades after the refund "If you’ve already paid for a yearly subscription within the last 30-days, and wish to cancel your account, you are entitled to a prorated refund."
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Online since
- Jul 19, 1995 Domain registration date
- Ships updates
- 5 in the last 12 months Last on Aug 4, 2026, from their changelog
- Customers
- "Trusted by 35,000+ customers (home); around 250,000 customers worldwide (pricing)" their claim
Monday CRM alternatives
Attio$44 /moFree plan · checked Oct 29, 2026
Cirrus Insight$2.50 /mochecked Oct 29, 2026
Zendesk Sell$19 /mochecked Oct 29, 2026
Freshsales$9 /mochecked Oct 29, 2026
Zoho CRM$7 /moFree plan · checked Oct 29, 2026
Nutshell$5 /mochecked Oct 29, 2026
Close$9 /mochecked Oct 29, 2026
HubSpot$7 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Monday CRM free?
There's no free plan. Free trial: 14-day free trial. Paid plans start at $18/month.
How much does Monday CRM cost?
Paid plans start at $12 per month billed yearly, or $18 billed monthly.
Does Monday CRM train AI on your data?
No, according to Monday CRM: "Your data is never used to train AI models."
Is Monday CRM HIPAA compliant?
Monday CRM says a HIPAA BAA is available on Ultimate.