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ActiveCampaign pricing

ActiveCampaign is a marketing automation platform for email, SMS and WhatsApp campaigns with built-in AI features and a CRM.

AI email marketing toolsSelf-serve + sales
Visit ActiveCampaignPrices checked Oct 29, 2026

How much does ActiveCampaign cost?

PriceNot publishedActiveCampaign asks you to contact sales.
Free plan
Not stated
Free trial
14-day free trial, no credit card needed
Enterprise
Contact sales

In your favor

  • Free trial. 14-day free trial, no credit card needed
  • No setup fee. no setup costs
  • Refunds offered. 30-day money-back guarantee

Watch out for

  • Their pages disagree: campaign launch speed. "launching campaigns 3x faster" vs "Email marketing with 8x faster campaign creation"

How you buy and get started

Self-serve + salesButtons on their site: Start your free trial, Book a demo, Choose Pro, Request Pricing
Sign up
Self-serve free trial with email sign-up, no credit card
"Free 14-day trial with email sign-up"
Setup
Instant setup
"No credit card needed. Instant setup."
When sales steps in
Enterprise adds dedicated account team and uptime SLA
"Dedicated account team and uptime SLA"
Support
Email and chat support, basic on Starter/Plus, priority on Pro/Enterprise
"Email & chat support"
Support
Free onboarding and migration support
"Contact migration"

What ActiveCampaign does

ActiveCampaign sells four tiered plans (Starter, Plus, Pro, Enterprise) priced by contact count, with an AI layer called Active Intelligence that builds campaigns and automations, suggests segments and drafts content. SMS and WhatsApp are add-ons, and it connects to over 1,000 apps including ecommerce platforms.

Good for
Small and growing marketing teams and ecommerce businesses wanting automated email, SMS and WhatsApp campaigns with AI help, plus larger organizations needing SSO, HIPAA support and a dedicated account team.
Channels
Email, SMS (add-on), WhatsApp (add-on), Landing pages, Site messages, Forms, Push notifications (via integration), Prospecting and retargeting ads, Transactional email (add-on)
Main product
Marketing automation and email marketing platform with Active Intelligence AI
Also includes
Multi-step marketing automation, AI-powered automation and campaign builders, 250+ pre-built email templates, AI-suggested segments, Generative AI for content and images (Plus and above), Predictive sending (Pro and above)
Connects to
Shopify, WooCommerce, Square, BigCommerce, Magento, Shopify Plus, Salesforce, Microsoft Dynamics, Zendesk, Slack, Stripe, PayPal
Public API
Yes
MCP server
Yes
  • AI email copy generationGenerative AI for content and images
  • AI subject line optimizationNot stated
  • AI send-time optimizationPredictive sending at each contact's best time
  • Predictive segmentationAI-suggested segments
  • AI automation builderAI-powered automation and campaign builders
  • AI email/template designNot stated
  • Ecommerce integrationsStandard ecommerce integrations
  • SMS and multichannelCross-channel marketing

The same 8 checks appear on every tool in AI email marketing tools. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?yes"we may view, copy, and internally use Marketing Content to help us train and improve the Services"terms
HIPAA (signs a BAA)available on Enterprise"Single sign-on (SSO) and HIPAA support"pricing
SOC 2focused on SOC 2 compliance"ActiveCampaign is heavily focused on GDPR, SOC 2, and HIPAA compliance."security
GDPRfocused on GDPR compliance"ActiveCampaign is heavily focused on GDPR, SOC 2, and HIPAA compliance."security
CCPACCPA opt-out link provided"CCPA Opt-Out"pricing
PCINot stated
ISO 27001Not stated
Single sign-onEnterprise"Single sign-on (SSO)"pricing
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Starter/ Month – – 1000 contacts10,000 email sends / month, 1 user seat – "Billed yearly for 1,000 contacts"
Plus/ Month – – 1000 contacts10,000 email sends / month, 1 user seat – "Billed yearly for 1,000 contacts"
Pro/ Month – – 1000 contacts12,000 email sends / month, 3 user seats – "Billed yearly for 1,000 contacts"
Enterprise/ Month – – 1000 contacts15,000 email sends / month, 5 user seats – "Billed yearly for 1,000 contacts"
Their pages disagree: campaign launch speed"launching campaigns 3x faster" vs "Email marketing with 8x faster campaign creation"

Fine print

Auto renew
Not stated
Billed beyond usage
Upgrade to next contact band or plan without penalties
"ActiveCampaign makes it easy to upgrade to the next contact band or plan without penalties or losing access to features."
Billing increment
Not stated
Contract
Trial first, then move to a contract
"You can get started on a trial plan right away, and move to a contract."
Price change notice
Not stated
Refunds
30-day money-back guarantee
"we’ll give you a full refund if you’re not satisfied after 30 days."

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
ActiveCampaign, LLC
Online since
Jan 10, 2003
Domain registration date
Customers
"Thousands of customers; #1 on G2 with 14,500+ reviews"
their claim

ActiveCampaign alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is ActiveCampaign free?

There's no free plan. Free trial: 14-day free trial, no credit card needed.

Does ActiveCampaign train AI on your data?

Yes, according to ActiveCampaign: "we may view, copy, and internally use Marketing Content to help us train and improve the Services"

Is ActiveCampaign HIPAA compliant?

ActiveCampaign says a HIPAA BAA is available on Enterprise.