How much does Mailsoftly cost?
- Free plan
- Yes
- Enterprise
- Contact sales
In your favor
- No long-term contract. No contract, no exit fee
- Free plan. Free forever up to 500 contacts and 2,000 emails a month, sending from your Google or Microsoft account, 1 team member, 1 active automation, 1 form or landing page; upgrade when you outgrow it
- Notice before price changes. New price applies from next billing period; notice given before it applies
How you buy and get started
- Sign up
- Self-serve signup with Google, Microsoft or email, no credit card required "Free to start with your Google Workspace or Microsoft 365 account · No credit card required"
- Setup
- Free guided migration from other platforms; hands-on migration on higher plans "Free migration from Mailchimp, Constant Contact, ActiveCampaign, HubSpot"
- When sales steps in
- Enterprise plan for 30k+ contacts and compliance-heavy teams "For 30k+ contacts & compliance-heavy teams."
- Support
- Help center on Free, Standard on Starter and Basic, Priority on Business, Priority + onboarding on Premium, Dedicated CSM on Enterprise "Support | Help center | Standard | Standard | Priority | Priority + onboarding | Dedicated CSM"
What Mailsoftly does
Mailsoftly sends campaigns, automations and mail merges, priced by contacts, with a free plan that sends from your Google or Microsoft account. It includes AI email design, AI subject and preheader suggestions, an AI brand kit, and ChatGPT and Claude connectors on every plan.
- Good for
- Small businesses, nonprofits, schools, public sector teams, agencies and growing teams who want simple contact-based pricing, human support and free migration from other email platforms.
- Channels
- Main product
- Email marketing and automation software
- Also includes
- Drag-and-drop email editor, AI email generator and AI email designs, AI subject and preheader suggestions, AI brand kit from your website, Email templates, Visual automations
- Connects to
- Zapier, WordPress, Google Workspace, Microsoft 365, Shopify, Jotform, ChatGPT, Claude, Cursor
- Public API
- Yes
- MCP server
- Yes
- AI email copy generation
Use AI to improve the performance of your emails.
- AI subject line optimization
10 / day AI subject & preheader suggestions
- AI send-time optimizationNot stated
- Predictive segmentation
Custom rules plus smart segments like at risk or not engaged lately, with live counts.
- AI automation builderNot stated
- AI email/template design
3 / month AI email designs
- Ecommerce integrations
Shopify integration & revenue tracking
- SMS and multichannelNot stated
The same 8 checks appear on every tool in AI email marketing tools. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | yes, de-identified and aggregated; opt-out by writing to support; OpenAI API dat | "We may use Customer Content, in de-identified and aggregated form, to improve the Service, including training models that power its features. You can opt out by writing to"privacy |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | GDPR compliant | "GDPR compliant"enterprise |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Restrict sign-in to Microsoft work accounts (administrators) | "restrict sign-in to Microsoft work accounts"security |
| Trust center | Trust Center available for security document requests | "Reviewers can request our security documents through the [Trust Center](https://mailsoftly.com/trust/)."security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Freeforever | $0 | – | 500 contacts2,000 email sends per month | – | "For solo founders finding their audience." |
| Starter/mo | $19 | $15per month | 1000 contacts10,000 email sends per month | – | "cing&utm campaign=plan-card-bottom-free recommended for you starter send professional news" "Starter is $19 per month for 1,000 contacts ($15 on annual billing)" |
| Basic/mo | $49 | $39per month | 5000 contacts40,000 email sends per month | – | "Basic $49 for 5,000 ($39 annual)" "Basic $49 for 5,000 ($39 annual)" |
| Business/mo | $99 | $79per month | 15000 contacts150,000 email sends per month | – | "Business $99 for 15,000 ($79 annual)" "Business $99 for 15,000 ($79 annual)" |
| Premium/mo | $199 | $159per month | 30000 contacts300,000 email sends per month | – | "Premium $199 for 30,000 ($159 annual)" "Premium $199 for 30,000 ($159 annual)" |
| Enterprise | Quote | – | – | – | "Tailored to your volume & needs" |
Free plan: Free forever up to 500 contacts and 2,000 emails a month, sending from your Google or Microsoft account, 1 team member, 1 active automation, 1 form or landing page; upgrade when you outgrow it
Fine print
- Billing increment
- Monthly or yearly; annual fee charged upfront "Full annual fee for yearly plans is charged upfront at signup."
- Billed beyond usage
- Not stated
- Contract
- No contract, no exit fee "Pay monthly or yearly. Nothing ties you in past the period you have already paid for, and cancelling costs nothing."
- Refunds
- 30-day money-back guarantee on first payment, once per customer; no refunds after 30 days; may be denied for accounts th "If you are not satisfied with a paid plan, you may request a full refund of your first payment within 30 days of that payment"
- Auto renew
- Paid subscriptions renew automatically until canceled "Paid subscriptions renew automatically at the end of each billing period until canceled."
- Price change notice
- New price applies from next billing period; notice given before it applies "If we change the price of your plan, the new price takes effect at the start of your next billing period, and we will notify you before it applies."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Albert Solino Corp., a California corporation doing business as Mailsoftly
- Online since
- Jul 31, 2021 Domain registration date
- Customers
- "Thousands of businesses" their claim
- Backing
- "Founder-led and bootstrapped" their words
Mailsoftly alternatives
Loops$49 /moFree plan · checked Oct 29, 2026
Sender$6.30 /moFree plan · checked Oct 29, 2026
Moosend$7 /mochecked Oct 29, 2026
Campaigner$14 /mochecked Oct 29, 2026
GetResponse$15.58 /moFree plan · checked Oct 29, 2026
Stripo$16.67 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Mailsoftly free?
Yes. Free forever up to 500 contacts and 2,000 emails a month, sending from your Google or Microsoft account, 1 team member, 1 active automation, 1 form or landing page; upgrade when you outgrow it Paid plans start at $19/month.
How much does Mailsoftly cost?
Paid plans start at $15 per month billed yearly, or $19 billed monthly.
Does Mailsoftly train AI on your data?
Yes, de-identified and aggregated; opt-out by writing to support; openai api data not used to train its models, according to Mailsoftly: "We may use Customer Content, in de-identified and aggregated form, to improve the Service, including training models that power its features"
