VirtualPBX pricing

Cloud business phone system with a flat per-user plan and a separate AI Voice plan that adds a 24/7 AI employee to answer and route calls.

AI phone systemsSelf-serve + sales

Start 14-day trialPrices checked Nov 4, 2026

How much does VirtualPBX cost?

VirtualPBX's paid plans start at $15/mo billed monthly. At 3 seats and 150 calls a month it costs $99 on the Phone + AI bundle plan, 2nd of the 11 AI phone systems on the ranked list. 3 plans listed. Its Contact Center plan fell 34% between Q4 2024 and Q1 2025.

Paid plans start at $15/mo

Free plan: Not stated
Free trial: 14-day free trial of Smarter Voice

Read from www.virtualpbx.com/pricing/ on Nov 4, 2026. Price changed? Tell usSee the line each price came from

At 3 seats and 150 calls a month$99/moPhone + AI bundle plan. $99 in seats + $0 for the AI

On the ranked list2nd of 11By cost at this volume

Next pricierQuo (formerly OpenPhone)$126$27.50 more a monthNo contract, free trial, overage billed, no setup fee.

VirtualPBX: No contract, free trial, no setup fee, refunds offered.

Compare all 21 AI phone systems

In your favor

No long-term contract. No contract, pay monthly
Free trial. 14-day free trial of Smarter Voice
No setup fee. No setup fees
Refunds offered. 14-day money-back guarantee
Notice before price changes. Fees may change; communicated per applicable law

How you buy and get started

Self-serve + salesButtons on their site: Try Free for 14 Days, Book Demo, Talk to Our Team, Try Your AI Voice

Sign up: Start a free 14-day trial online
Setup: Onboarding and setup handled by VirtualPBX team
When sales steps in: Not stated
Support: US-based in-house support included

What VirtualPBX does

VirtualPBX sells a $15 per user per month Smarter Voice phone plan with auto attendants, ring groups, SMS forwarding and integrations. AI Voice is a $99/month plan that includes Smarter Voice for up to 5 people and adds an AI employee that handles calls and hands off to humans.

Good for: Small businesses that want a traditional cloud phone system with human support and an optional AI call-handling layer.
Channels: voice, sms, web chat
Main product: Smarter Voice and AI Voice
Also includes: Local number per user, Unlimited local minutes (USA, Canada & Mexico), 10 auto attendants, Ring groups, Digital faxing, Audio conferencing
6 more
Voicemail and transcriptions, Call recording, Mobile, desktop, web and desk phone apps, Zapier, webhooks, API access and CRM integrations, Call logs, insights and dashboards, 1:1 onboarding and US-based support
Connects to: Zoho, Zendesk, Salesforce, MS Teams, Dynamics, Clio, Freshdesk, Zapier, Webhooks, AWS Private External Storage, VirtualText
Public API: Yes

Answers calls with AIA 24/7 AI employee built around your business
Business phone number includedLocal Numbers/User
Extensions or call routingGreet and route callers with auto attendant menu
Books appointmentsNot stated
Transfers to a personIntelligent call routing with seamless human handoffs
Business textingForward Texts to Email/Webhook
Connects to your toolsCRM: Zoho, Zendesk, Salesforce, MS Teams, Dynamics, Clio & Freshdesk
Answers 24/7A 24/7 AI employee built around your business

Security and your data

Question	VirtualPBX's answer	Where it says so
GDPR	EU & UK GDPR compliant	"EU & UK GDPR Compliant"home
PCI	PCI DSS compliant	"PCI DSS Compliant"home

Not found on the 7 pages we read (homepage, pricing, about, security, integrations, terms, privacy): Trains AI on your data?, HIPAA (signs a BAA), SOC 2, CCPA, ISO 27001, Single sign-on, Trust center.

Every plan

Plan	Price	Billed yearly	Included	Over the allowance	Where it says so
Smarter Voice/user	$15per month	–	1 user	–	"$15/user"
Advanced Reporting & Live Analytics (add-on)/month	$50per month	–	–	–	"$50/month"
AI Voice/month	$99per month	–	5 users	–	"$99/month"