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NextPhone pricing

AI receptionist and answering service that answers business calls, books appointments, transfers calls and takes messages for a flat monthly price.

AI receptionistsSelf-serve + sales
Visit NextPhonePrices checked Oct 30, 2026

How much does NextPhone cost?

Paid plans start at $166/mo billed yearly or $199/mo billed monthly
Free plan
Not stated
Free trial
7-day free trial on Pro, cancel before it ends and you're not charged
Enterprise
Contact sales

In your favor

  • No long-term contract. Month-to-month, no contracts
  • No overage charges. No overage or per-minute charges
  • Unlimited usage on Pro. A flat price with no cap on usage.
  • Free trial. 7-day free trial on Pro, cancel before it ends and you're not charged
  • No setup fee. Setup is included in the price.

How you buy and get started

Self-serve + salesButtons on their site: Get Started Free, Book a demo, Start Your Free 7-Day Trial
Sign up
Self-serve signup with a 7-day free trial on Pro
"Get Started Free"
Setup
Live in 5 minutes on Pro (self-setup)
"Live in 5 minutes. Keep your number."
When sales steps in
Growth and Scale are reached through Book a demo
"For multiple offices, lines and routing rules"
Support
Pro: email and in-app chat
"Email & in-app chat"
Support
Growth: priority support
"Priority support"

What NextPhone does

NextPhone answers calls with AI trained on the customer's website, books into calendars, transfers to staff, takes messages and texts confirmations. Plans are flat monthly prices with unlimited calls, aimed at law firms and service businesses.

Good for
Law firms and service businesses (HVAC, contractors, real estate, accounting) that want every call answered and booked without per-minute fees.
Channels
phone, SMS, email alerts, iOS app, web dashboard
Main product
NextPhone AI Receptionist
Also includes
Unlimited calls, no per-minute or overage fees, 24/7 answering or only after hours and overflow, 30 voices and 14 languages, Appointment booking into Google and Outlook calendars, Warm call transfers and message taking, Custom intake questions and lead qualification
Connects to
Clio, MyCase, PracticePanther, Lawmatics, Lead Docket, Filevine, SmartAdvocate, Litify, HubSpot, Salesforce, Pipedrive, Zoho CRM
Public API
Yes
MCP server
Not stated
  • Answers calls with AIYour AI receptionist answers in two rings, 24/7 or only when your team can't.
  • Books appointmentsChecks your calendar, offers open times, books the slot and texts the caller a confirmation.
  • Transfers to a personTransfers calls to your team
  • Texts callersTexts callers links & confirmations
  • Connects to your toolsWritten straight into
  • Other languagesBilingual answering in 14 languages
  • Takes messagesIf you can’t, it takes a detailed message.
  • Answers 24/7Answers every call, 24/7

The same 8 checks appear on every tool in AI receptionists. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRNot stated
CCPACalifornia residents can opt out of sharing via support email"California residents may use the same address to exercise their right to opt out of the sharing of personal information under the CCPA/CPRA."privacy
PCINot stated
ISO 27001Not stated
Single sign-onNot stated
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Pro/mo $199 $166per month Unlimited – "$199 / month" "Pro is $1,990 a year ($166/mo)"
Growth/mo $299 $249per month Unlimited – "$299 / month" "Growth is $2,990 a year ($249/mo)"
Scale/mo $599 $499per month Unlimited – "$599 / month" "Scale is $5,990 a year ($499/mo)"

NextPhone price history

No price changes on NextPhone's pricing page since 2026Q2, across 3 archived reads.

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Billing increment
Not stated
Billed beyond usage
No overage or per-minute charges
"no per-minute charges, no overage, no surprise bills"
Contract
Month-to-month, no contracts
"Month-to-month, no contracts, no cancellation fees."
Refunds
Paid subscription fees are non-refundable
"Subscription fees already paid are non-refundable."
Auto renew
Renews automatically unless canceled at least 24 hours before renewal
"Subscriptions automatically renew at the end of each billing cycle (monthly or annually, as applicable) unless you cancel at least 24 hours before the next renewal date"
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Pure Labs Inc.
Address
2261 Market Street #16438, San Francisco, CA 94114
Online since
Oct 6, 2025
Domain registration date
Customers
"7,000+ businesses and 2M+ calls answered"
their claim

NextPhone alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is NextPhone free?

There's no free plan. Free trial: 7-day free trial on Pro, cancel before it ends and you're not charged. Paid plans start at $199/month.

How much does NextPhone cost?

Paid plans start at $166 per month billed yearly, or $199 billed monthly.