How much does NextPhone cost?
- Free plan
- Not stated
- Free trial
- 7-day free trial on Pro, cancel before it ends and you're not charged
- Enterprise
- Contact sales
In your favor
- No long-term contract. Month-to-month, no contracts
- No overage charges. No overage or per-minute charges
- Unlimited usage on Pro. A flat price with no cap on usage.
- Free trial. 7-day free trial on Pro, cancel before it ends and you're not charged
- No setup fee. Setup is included in the price.
How you buy and get started
- Sign up
- Self-serve signup with a 7-day free trial on Pro "Get Started Free"
- Setup
- Live in 5 minutes on Pro (self-setup) "Live in 5 minutes. Keep your number."
- When sales steps in
- Growth and Scale are reached through Book a demo "For multiple offices, lines and routing rules"
- Support
- Pro: email and in-app chat "Email & in-app chat"
- Support
- Growth: priority support "Priority support"
What NextPhone does
NextPhone answers calls with AI trained on the customer's website, books into calendars, transfers to staff, takes messages and texts confirmations. Plans are flat monthly prices with unlimited calls, aimed at law firms and service businesses.
- Good for
- Law firms and service businesses (HVAC, contractors, real estate, accounting) that want every call answered and booked without per-minute fees.
- Channels
- phone, SMS, email alerts, iOS app, web dashboard
- Main product
- NextPhone AI Receptionist
- Also includes
- Unlimited calls, no per-minute or overage fees, 24/7 answering or only after hours and overflow, 30 voices and 14 languages, Appointment booking into Google and Outlook calendars, Warm call transfers and message taking, Custom intake questions and lead qualification
- Connects to
- Clio, MyCase, PracticePanther, Lawmatics, Lead Docket, Filevine, SmartAdvocate, Litify, HubSpot, Salesforce, Pipedrive, Zoho CRM
- Public API
- Yes
- MCP server
- Not stated
- Answers calls with AI
Your AI receptionist answers in two rings, 24/7 or only when your team can't.
- Books appointments
Checks your calendar, offers open times, books the slot and texts the caller a confirmation.
- Transfers to a person
Transfers calls to your team
- Texts callers
Texts callers links & confirmations
- Connects to your tools
Written straight into
- Other languages
Bilingual answering in 14 languages
- Takes messages
If you can’t, it takes a detailed message.
- Answers 24/7
Answers every call, 24/7
The same 8 checks appear on every tool in AI receptionists. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | California residents can opt out of sharing via support email | "California residents may use the same address to exercise their right to opt out of the sharing of personal information under the CCPA/CPRA."privacy |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Pro/mo | $199 | $166per month | Unlimited | – | "$199 / month" "Pro is $1,990 a year ($166/mo)" |
| Growth/mo | $299 | $249per month | Unlimited | – | "$299 / month" "Growth is $2,990 a year ($249/mo)" |
| Scale/mo | $599 | $499per month | Unlimited | – | "$599 / month" "Scale is $5,990 a year ($499/mo)" |
NextPhone price history
No price changes on NextPhone's pricing page since 2026Q2, across 3 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- No overage or per-minute charges "no per-minute charges, no overage, no surprise bills"
- Contract
- Month-to-month, no contracts "Month-to-month, no contracts, no cancellation fees."
- Refunds
- Paid subscription fees are non-refundable "Subscription fees already paid are non-refundable."
- Auto renew
- Renews automatically unless canceled at least 24 hours before renewal "Subscriptions automatically renew at the end of each billing cycle (monthly or annually, as applicable) unless you cancel at least 24 hours before the next renewal date"
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Pure Labs Inc.
- Address
- 2261 Market Street #16438, San Francisco, CA 94114
- Online since
- Oct 6, 2025 Domain registration date
- Customers
- "7,000+ businesses and 2M+ calls answered" their claim
NextPhone alternatives
Allo$5 /mochecked Oct 29, 2026
Dialzara$19 /mochecked Oct 29, 2026
Retell AI$0.07 /minutechecked Oct 29, 2026
CloudTalk€25 /mochecked Oct 29, 2026
JustCall$29 /mochecked Oct 29, 2026
Ringly$49 /mochecked Oct 29, 2026
CallRail Voice Assist$50 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is NextPhone free?
There's no free plan. Free trial: 7-day free trial on Pro, cancel before it ends and you're not charged. Paid plans start at $199/month.
How much does NextPhone cost?
Paid plans start at $166 per month billed yearly, or $199 billed monthly.
