How much does Retell AI cost?
Usage price from
$0.07/minute
- Free plan
- Not stated
- Free trial
- $10 in free credits at signup, full platform access, no contract; then pay per minute
- Usage price
- $0.07/minute
- Enterprise
- Contact sales
Read from www.retellai.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free trial. $10 in free credits at signup, full platform access, no contract; then pay per minute
Watch out for
- No refunds on a long commitment. fees non-refundable except as required by law or stated in terms
How you buy and get started
Self-serve + salesButtons on their site: Sign up for free, Try For Free, Contact sales
- Sign up
- Self-serve signup with $10 free credits, no commitments "Go live in minutes with $10 in free credits. Full platform access, no commitments."
- Setup
- Minutes from signup to live agent "Go from signup to live agent in minutes."
- When sales steps in
- Enterprise offers custom concurrency starting at 50+ calls "Enterprise plans offer custom concurrency starting at 50+ calls."
- Support
- Community and email support on pay as you go "Community and Email Support"
- Support
- 24/7 omnichannel support with dedicated portal on Enterprise "24/7 Omnichannel Support with Dedicated Portal"
What Retell AI does
Retell lets teams build voice agents on a drag-and-drop canvas, test them, and deploy them for inbound calls, outbound campaigns, web, or SMS. It bills per minute of call time, with an Enterprise plan for custom pricing and compliance terms.
- Good for
- Businesses and developer teams that want to build their own AI phone agents (receptionist, appointment setting, lead qualification, customer service), from startups to enterprise call centers.
- Channels
- Voice call, Chat, SMS, API, Web widget
- Main product
- AI voice agent platform
- Also includes
- Full platform access, Pre-built agent templates, Call analytics and transcripts, Simulation testing, Webhooks and API access, 20 free concurrent calls
- Connects to
- Twilio, n8n, Go High Level, Cal.com, Vonage, Custom LLM, Make, Hubspot, Telnyx
- Public API
- Yes
- MCP server
- Not stated
- Answers calls with AI
An AI voice agent is an autonomous system that can listen, speak, and hold natural phone conversations like a
- Books appointments
Check availability and book
- Transfers to a person
Switch between human and AI
- Texts callers
Engage customers through reliable, compliant text messaging workflows.
- Connects to your tools
Connect to any CRM, telephony, automation platform
- Other languagesNot stated
- Takes messagesNot stated
- Answers 24/7Not stated
The same 8 checks appear on every tool in AI receptionists. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | yes | "to train the artificial intelligence models that support our Services or that support our business and administrative functions;"privacy |
| HIPAA (signs a BAA) | available | "if the parties have executed a Business Associate Agreement ("BAA"), Protected Health Information is not considered Prohibited Data"terms |
| SOC 2 | SOC2 Type II | "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001."home |
| GDPR | compliant | "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001."home |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | ISO 27001 | "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001."home |
| Single sign-on | Enterprise | "Custom SSO"pricing |
| Trust center | https://trust.retellai.com/ | "Trust Center"home |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Pay as you go (voice agents)/ min | $0.07per minute | – | – | – | "$0.07-$0.31 / min for AI Voice Agents" |
| Pay as you go (chat agents)/ msg | $0per message | – | – | – | "$0.002+/ msg for AI Chat Agents" |
| Enterprise | Quote | – | – | – | "Custom Pricingfor AI Voice Agents" |
Retell AI price history
No price changes on Retell AI's pricing page since 2024Q4, across 3 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- nearest second "Each call is tracked to the nearest second."
- Billed beyond usage
- Not stated
- Contract
- no annual contract "with no annual contract and no per-resolution charge"
- Refunds
- fees non-refundable except as required by law or stated in terms "All fees are non-refundable except as required by law or as otherwise expressly provided for in these Terms."
- Auto renew
- auto-renews monthly unless workspace deleted or subscription items removed "Failure to do so will result in the automatic renewal of the Services for the Subscription Period, and you will be responsible for the renewal fees."
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Retell AI Inc.
- Online since
- Jun 17, 2023 Domain registration date
- Ships updates
- 1 in the last 12 months Last on Oct 8, 2026, from their changelog
- Founder
- Bing Wu, CEO
- Founder
- Zexia Zhang, CTO
- Funding
- $4.6M seed round, backed by Alt Capital and angel investors "We raised a $4.6M seed round, backed by Alt Capital and an amazing group of angel investors."
- Customers
- "3000+ companies" their claim
- Backing
- "Backed by Alt Capital and angel investors; accepted by Y Combinator" their words
Retell AI alternatives
Allo
Dialzara
CloudTalk
Carly
JustCall
Ringly
CallRail Voice Assist
PhonelyReviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Retell AI free?
There's no free plan. Free trial: $10 in free credits at signup, full platform access, no contract; then pay per minute.
Does Retell AI train AI on your data?
Yes, according to Retell AI: "to train the artificial intelligence models that support our Services or that support our business and administrative functions;"
Is Retell AI HIPAA compliant?
Retell AI says a HIPAA BAA is available.