How much does CloudTalk cost?
Paid plans start at
€25/mo billed yearly
or €34/mo billed monthly
- Free plan
- Not stated
- Free trial
- 14-day trial with 50 AI Voice Agent minutes included
- Usage price
- €0.15/minute
- Enterprise
- Contact sales
Read from www.cloudtalk.io/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- No long-term contract. Monthly billing, cancel anytime
- Free trial. 14-day trial with 50 AI Voice Agent minutes included
How you buy and get started
Self-serve + salesButtons on their site: Start Free Trial, Book a Demo, Get Started, Contact Sales
- Sign up
- Free trial with 50 AI minutes, no card required "Free 50 AI minutes · 14-day Trial · No Card Required"
- Setup
- Self-guided setup in under 5 minutes "Self-guided setup in <5 minutes"
- When sales steps in
- Custom pricing above 10,000 minutes "Expect usage above 10,000 minutes? Request custom volume pricing **as low as**:"
- Support
- 24/7 chat and email support in all plans "24/7 Chat & Email Support included in all plans"
What CloudTalk does
CloudTalk sells a cloud phone system (per-user plans) plus AI Voice Agents, including an AI Receptionist that answers inbound calls, handles FAQs, takes messages and books appointments. Voice agents are priced by included minutes, starting at a free 50-minute tier.
- Good for
- Sales and support teams that want a phone system with AI answering for front-desk, peak and after-hours calls across many countries.
- Channels
- Phone, SMS/MMS, WhatsApp, Fax
- Main product
- AI Receptionist (CloudTalk AI Voice Agents)
- Also includes
- 24/7 inbound call coverage, 70+ languages and accents, Conversational routing without phone trees, Contact data collection and message taking, Answers FAQs and basic business info, Spam and robocall blocking
- Connects to
- HubSpot, Pipedrive, Salesforce, Zoho CRM, MS Teams, Zendesk, Google Calendar, Outlook
- Public API
- Yes
- MCP server
- Yes
- Answers calls with AI
Human-like AI that makes and takes calls 24/7.
- Books appointments
Books appointments via Google or Outlook
- Transfers to a person
Point a number at your team, at an AI agent, or at both
- Texts callersNot stated
- Connects to your tools
Integrate with any system
- Other languages
Understand and answer in 70+ languages and accents
- Takes messages
Contact data collection & message taking
- Answers 24/7
Never miss a call (24/7 inbound call coverage)
The same 8 checks appear on every tool in AI receptionists. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "SOC 2, GDPR, and HIPAA"pricing |
| SOC 2 | SOC 2 Type II | "SOC 2 Type II"security |
| GDPR | yes | "GDPR"security |
| CCPA | yes | "CCPA"security |
| PCI | yes | "PCI"security |
| ISO 27001 | ISO 27001:2022 | "ISO 27001:2022"security |
| Single sign-on | Not stated | |
| Trust center | trust.cloudtalk.io | "CloudTalk | Trust Center"security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| AI Receptionistper month | €0 | – | 50 minutes | – | "Included Minutes50 min." |
| Starter (Business Phone System)User / month | €34 | €25per month | –Minimum licenses: 1 | – | "€25" "€34" |
| Essential (Business Phone System)User / month | €39 | €29per month | –Minimum licenses: 1 | – | "€29" "€39" |
| Expert (Business Phone System)User / month | €69 | €49per month | –Minimum licenses: 3 | – | "€49" "€69" |
| AI Voice Agents add-onstarting from 200 minutes/month | €99monthly or yearly not stated | – | 200 minutes | – | "customer sentiment call scoring pdf & crm export add-on ai voice agents human-like ai that" |
| AI Specialistper month | €349 | – | 1000 minutes | – | "ppointments via google or outlook white-glove onboarding ai specialist digital coworkers f" |
| AI Voice Agents Customper minute | €0.15per minute | – | – | – | "takequalificationbooking ai finance & billing specialists invoicescollectionspayments brow" |
CloudTalk price history
| When | Plan | Before | After | Change |
|---|---|---|---|---|
| 2024Q4 → 2025Q1 | Essentialbilled annual | $30 | $29 | -3% |
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Monthly billing, cancel anytime "Pay monthly, cancel anytime"
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- CloudTalk s.r.o.
- Address
- Tallerova 4, 811 02 Bratislava, Slovakia
- Online since
- Oct 22, 2016 Domain registration date
- Customers
- "40,000+ sales and support teams; over 1 billion calls" their claim
CloudTalk alternatives
Allo$5 /mochecked Oct 29, 2026
Dialzara$19 /mochecked Oct 29, 2026
Retell AI$0.07 /minutechecked Oct 29, 2026
Carly$35 /moFree plan · checked Oct 29, 2026
JustCall$29 /mochecked Oct 29, 2026
Ringly$49 /mochecked Oct 29, 2026
CallRail Voice Assist$50 /mochecked Oct 29, 2026
Phonely$33 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is CloudTalk free?
There's no free plan. Free trial: 14-day trial with 50 AI Voice Agent minutes included. Paid plans start at €34/month.
How much does CloudTalk cost?
Paid plans start at €25 per month billed yearly, or €34 billed monthly.
Is CloudTalk HIPAA compliant?
CloudTalk says a HIPAA BAA is available.