How much does Phonely cost?
Paid plans start at
$33/mo billed yearly
or $50/mo billed monthly
- Free plan
- Not stated
- Free trial
- First 100 minutes free
- Usage price
- $0.05/minute
- Enterprise
- Contact sales
Read from www.phonely.ai/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free trial. First 100 minutes free
- Notice before price changes. At least 30 days' notice for subscription price increases, effective at next renewal
Watch out for
- Extra usage is billed. Overage minutes billed per minute: Starter $0.25 monthly or $0.35 annual, Pro $0.30, Enterprise $0.25. Post-transfer minutes $0.02/min on Starter and Pro.
- Going over the Starter allowance costs $0.25 per minute. Included: 200 minutes.
- Their pages disagree: Languages supported. "Phonely AI supports 100+ languages across voice, SMS, chat, and more" vs "1,000+ voice options across 50+ languages"
How you buy and get started
Self-serve + salesButtons on their site: Choose Starter, Continue with Pro, Book a Demo, Talk to Sales
- Sign up
- Starter and Pro plan buttons lead to the app at app.phonely.ai "[Choose Starter](https://app.phonely.ai/)"
- Setup
- 70% of businesses get started in under 5 minutes; Enterprise includes a dedicated team for setup "Phonely is designed for fast setup, with 70% of businesses getting started in less than 5 minutes."
- When sales steps in
- Enterprise suggested for 1000+ calls per month or when custom integrations, HIPAA or custom telephony are needed "Tailored for large organizations receiving **1000+ calls per month**, or when features like custom integrations, white glove onboarding, HIPAA compliance, custom telephony or enter"
- Support
- Starter: email only "Support Channel Starter Email only"
- Support
- Pro: priority email "Pro Priority email"
- Support
- Enterprise: Slack, Teams and phone "Slack + Teams + Phone"
What Phonely does
Phonely is a platform for building AI agents that handle calls, SMS, chat and API requests, with prebuilt integrations to CRMs and calendars. It sells self-serve Starter and Pro plans plus an Enterprise tier where its team builds and manages the agent.
- Good for
- Small businesses taking up to a few hundred calls a month (Starter, Pro), and large organizations and call centers needing custom builds, HIPAA and high volume (Enterprise).
- Channels
- phone, SMS, chat, API
- Main product
- AI voice agents for phone calls (inbound and outbound), extended to SMS and web chat
- Also includes
- Premium voices and voice cloning, Transcripts and AI analytics, Spam filtering, Conversational AI SMS, Call transfer and routing, A/B testing
- Connects to
- Microsoft Outlook, Google Calendar, Zapier, HubSpot, Mailchimp, Asana, Airtable, ActiveCampaign, Slack, Salesforce, Pipedrive, Close
- Public API
- Yes
- MCP server
- Not stated
- Answers calls with AI
Phonely lets you build and optimize AI agents across voice, chat, SMS, and more, from one conversation to one
- Books appointments
Phonely integrates with your tools for real-time appointment booking, CRM updates, and so much more.
- Transfers to a person
Call Transfer + Routing
- Texts callers
AI SMS lets you extend the same Phonely agent flows you use for phone calls into text messaging.
- Connects to your tools
Phonely supports a wide range of prebuilt integrations.
- Other languages
Phonely AI supports 100+ languages across voice, SMS, chat, and more
- Takes messagesNot stated
- Answers 24/7
Phonely deploys AI voice agents trained on your data to handle support, booking, payments, and outreach 24/7
The same 8 checks appear on every tool in AI receptionists. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "We don’t use your data to train models"enterprise |
| HIPAA (signs a BAA) | available on Enterprise | "can sign a Business Associate Agreement (BAA) for Enterprise customers"pricing |
| SOC 2 | SOC 2 | "Soc 2 - GDPR - CCPA - HIPAA - PCI Compliant"home |
| GDPR | GDPR | "Soc 2 - GDPR - CCPA - HIPAA - PCI Compliant"home |
| CCPA | CCPA | "Soc 2 - GDPR - CCPA - HIPAA - PCI Compliant"home |
| PCI | PCI compliant | "Soc 2 - GDPR - CCPA - HIPAA - PCI Compliant"home |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | https://trust.delve.co/phonely | "[Trust center](https://trust.delve.co/phonely)"home |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Starterper month, billed monthly | $50 | $33per month | 200 minutes | $0.25/minute | "Starter $50 Per month, billed monthly For Small Teams 200 mins ~100 calls" "Starter $33 33% off Per month, billed annually" |
| Professionalper month, billed monthly | $150 | $100per month | 650 minutes | $0.30/minute | "Professional $150 Per month, billed monthly For Growing Teams 650 mins ~300 calls" "Professional $100 33% off Per month, billed annually" |
| Enterpriseper minute | Quote | – | – | $0.25/minute | "Enterprise as low as 5¢/ min Billed monthly" |
Their pages disagree: Languages supported"Phonely AI supports 100+ languages across voice, SMS, chat, and more" vs "1,000+ voice options across 50+ languages"
Phonely price history
No price changes on Phonely's pricing page since 2024Q1, across 10 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Overage minutes billed per minute: Starter $0.25 monthly or $0.35 annual, Pro $0.30, Enterprise $0.25. Post-transfer min "Overage Minutes"
- Contract
- Not stated
- Refunds
- Payments are non-refundable except where required by law "Any payments made for the Services are non-refundable, except where required by law."
- Auto renew
- Paid subscriptions are charged automatically on each renewal until you cancel "For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel."
- Price change notice
- At least 30 days' notice for subscription price increases, effective at next renewal "If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not "
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Phonely, Inc.
- Address
- 105 N 1st St #1710 SMB#62824 San Jose, CA 95113 US
- Online since
- Dec 9, 2023 Domain registration date
- Ships updates
- 9 in the last 12 months Last on Sep 1, 2026, from their changelog
- Customers
- "Loved by 10,000+ businesses" their claim
- Backing
- "Built by PhD researchers, trusted by Fortune 500 companies, and backed by the to" their words
Phonely alternatives
Allo$5 /mochecked Oct 29, 2026
Dialzara$19 /mochecked Oct 29, 2026
Retell AI$0.07 /minutechecked Oct 29, 2026
CloudTalk€25 /mochecked Oct 29, 2026
Carly$35 /moFree plan · checked Oct 29, 2026
JustCall$29 /mochecked Oct 29, 2026
Ringly$49 /mochecked Oct 29, 2026
CallRail Voice Assist$50 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Phonely free?
There's no free plan. Free trial: First 100 minutes free. Paid plans start at $50/month.
How much does Phonely cost?
Paid plans start at $33 per month billed yearly, or $50 billed monthly.
Does Phonely train AI on your data?
No, according to Phonely: "We don’t use your data to train models"
Is Phonely HIPAA compliant?
Phonely says a HIPAA BAA is available on Enterprise.