How much does Ringly cost?
Paid plans start at
$49/mo
- Free plan
- Not stated
- Enterprise
- Contact sales
Read from www.ringly.io/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- No long-term contract. No contract, month to month
- Refunds offered. 30-day money-back on the $99 plan fee for new plans; otherwise fees paid are not refunded except billing errors
- Notice before price changes. New pricing applies from the start of the next billing month; no advance notice period stated
Watch out for
- Extra usage is billed. Conversations above 50 are $1.99 each, added to the next bill
- Going over the Pay per call allowance costs $1.99 per conversation. Included: 50 conversations.
How you buy and get started
Self-serve + salesButtons on their site: Try for free, Book a demo, Book a call
- Sign up
- Self-serve onboarding via Try for free "Try for free"
- Setup
- Most brands go live in under 1 hour "Most brands go live in under 1 hour."
- When sales steps in
- Over 1,000 calls a month "Over 1,000 calls a month? Talk to us about a custom plan"
- Support
- Email and founders' direct contact; usually responds same day "Email us, we usually respond the same day."
What Ringly does
Ringly's Seth answers store phone calls 24/7, looks up orders in Shopify, handles returns, cancellations and product questions, and hands other calls to a team by transfer, ticket or email. Pricing is $99 a month covering 50 phone conversations, then $1.99 per conversation.
- Good for
- Shopify brands with phone support that get roughly 60 or more calls a month and want calls solved on the call.
- Channels
- Phone, SMS
- Main product
- Seth, an AI phone agent for Shopify stores, managed with Coach, an AI manager.
- Also includes
- Order lookup and tracking across 1,200+ carriers, Returns, exchanges and order cancellations in Shopify, Product questions and policy answers, Live transfer, ticket or email handoff, Call recording, transcripts and analytics, 19 voices and 40 languages
- Connects to
- Shopify, Gorgias, Zendesk, Google Drive, Twilio, TrackingMore, USPS, Aircall, RingCentral, Dialpad, CloudTalk, Recharge
- Public API
- Not stated
- MCP server
- Not stated
- Answers calls with AI
Handles WISMO, returns, exchanges, subscriptions, product advice, pre-purchase, inventory, and policy calls 24
- Books appointmentsNot stated
- Transfers to a person
Seth knows when a call needs your team. Live transfer, ticket or email, so no caller gets stuck.
- Texts callers
Seth can also text the caller during a call, for example a tracking link.
- Connects to your tools
Seth can call any API during a call, so a tool that isn't on this page can still be connected if it has an API
- Other languages
40 languages, and Seth switches in the middle of a call when the caller does.
- Takes messages
It goes to your team the way you choose: a live transfer, a ticket in your help desk or an email.
- Answers 24/7
Every call answered right away, day or night.
The same 8 checks appear on every tool in AI receptionists. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Extra Seth for additional storea month each | $49 | – | – | – | "Extra Seths are $49 a month each." |
| Pay per calla month minimum | $99 | – | 50 conversationsOptional monthly spend limit set in Settings; Seth pauses wh | $1.99/conversation | "$99 a month minimum, which covers your first 50." |
| Custom (over 1,000 calls a month) | Quote | – | – | – | "Over 1,000 calls a month? Talk to us about a custom plan" |
Ringly price history
No price changes on Ringly's pricing page since 2024Q3, across 8 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- Per conversation, flat regardless of length "A two-minute call and a nine-minute call cost the same."
- Billed beyond usage
- Conversations above 50 are $1.99 each, added to the next bill "Conversations above 50 are $1.99 each and go on your next bill."
- Contract
- No contract, month to month "No. Month to month."
- Refunds
- 30-day money-back on the $99 plan fee for new plans; otherwise fees paid are not refunded except billing errors "New on the plan? You can get the $99 plan fee back in your first 30 days."
- Auto renew
- Renews automatically every month until cancelled "The plan renews automatically every month until you cancel."
- Price change notice
- New pricing applies from the start of the next billing month; no advance notice period stated "New pricing applies from the start of your next billing month if you keep using the Product."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Ringly VOF
- Address
- Wilhelminakade 173, 41st floor, Rotterdam, the Netherlands
- Online since
- Feb 15, 2024 Domain registration date
- Ships updates
- 11 in the last 12 months Last on Oct 7, 2026, from their changelog
- Founder
- Maurizio Isendoorn, co-founder, builds the AI agent
- Founder
- Ruben Boonzaaijer, co-founder, marketing and sales
- Customers
- "200,000+ calls answered" their claim
- Backing
- "No outside investors" their words
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Phonely$33 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Ringly free?
No free plan is stated on Ringly's pricing page. Paid plans start at $49/month.
How much does Ringly cost?
Paid plans start at $49 per month.