How much does Allo cost?
- Free plan
- Not stated
- Free trial
- 3-day free trial, card on file, charged on day 3
- Enterprise
- Contact sales
In your favor
- No long-term contract. No contracts, cancel anytime
- Free trial. 3-day free trial, card on file, charged on day 3
- No setup fee. no setup fee
- Refunds offered. First 30 days money-back
- Notice before price changes. Prices can change without notice
Watch out for
- Their pages disagree: number of businesses using Allo. "4.7/5 from 6,000+ businesses" vs "Today more than 7,000 businesses across three continents rely on our a"
How you buy and get started
- Sign up
- Self-serve signup from the app; Business starts in minutes "No. Business starts in minutes, straight from the app."
- Setup
- Guided self-setup, most teams take calls the same day; done-for-you setup available for a one-time fee "Setup is guided and you do it yourself, no technical skills involved, and most teams are taking calls on Allo the same day."
- When sales steps in
- Ultra plan requires contacting sales "Ultra is $100 a seat a month, through sales."
- Support
- Live chat and priority support on Business "Live chat & priority support"
- Support
- Slack support and dedicated account manager on Ultra "Slack support"
- Support
- Email support on Solo "Email support"
What Allo does
Allo is a per-seat business phone system (calls, texts, call recording, AI summaries, CRM sync) from The Mobile-First Company. The AI Receptionist is a paid add-on that answers calls, books into a calendar, takes messages, texts follow-ups and updates the CRM.
- Good for
- Small teams and businesses under 250 people that want a phone system with an AI receptionist for calls their team misses.
- Channels
- phone calls, SMS, mobile app, desktop app, web app
- Main product
- AI Receptionist add-on within the Allo phone system
- Also includes
- Answers every call, day and night, Picks up several calls at the same time, Books appointments and takes messages, Sends the SMS follow-up automatically, Updates your CRM after every call, Transfers calls to a person when needed
- Connects to
- HubSpot, Salesforce, Pipedrive, Attio, GoHighLevel, Odoo, Google Sheets, Zapier, Make, Cal.com, Calendly, Google Calendar
- Public API
- Yes
- MCP server
- Yes
- Answers calls with AI
Answers every call, day and night
- Books appointments
Books appointments and takes messages
- Transfers to a person
transfers the ones that need a person
- Texts callers
Sends the SMS follow-up automatically
- Connects to your tools
Updates your CRM after every call
- Other languagesNot stated
- Takes messages
Books appointments and takes messages
- Answers 24/7
Answers every call, day and night
The same 8 checks appear on every tool in AI receptionists. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available on Business and Ultra | "On Business and Ultra, Allo signs a Business Associate Agreement for $50 a month per workspace."security |
| SOC 2 | compliant | "Allo is SOC 2 compliant."security |
| GDPR | compliant | "Yes. For the calls, recordings and transcripts on your lines, Allo acts as your processor under Article 28 of the GDPR."security |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | certified | "Allo is GDPR compliant, ISO 27001 certified, and encrypts every call, message and voicemail end to end."about |
| Single sign-on | Not stated | |
| Trust center | https://trust.themobilefirstcompany.com/ | "Visit our Trust Center"security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Additional phone number/month per number | – | $5per month | – | – | "An extra phone number starts at $5 a month." |
| Solo/month per seat | $15 | $10per month | – | – | "Solo is $10 a seat a month for one person billed yearly (or $15 monthly)." "Solo is $10 a seat a month for one person billed yearly (or $15 monthly)." |
| AI Receptionist add-on/month per agent | $32 | $32per month | – | – | "the AI Receptionist, at $32 a month per agent billed yearly" "mited national calls. two add-ons are billed on top: the ai receptionist, at $32 a month p" |
| Business/month per seat | $45 | $32per month | – | – | "Business is $32 a seat a month billed yearly (or $45 monthly)." "Business is $32 a seat a month billed yearly (or $45 monthly)." |
| Power Dialer add-on/month for the whole team | – | $50per month | – | – | "the Power Dialer, at $50 a month for the whole team" |
| Ultra/month per seat | $120 | $100per month | – | – | "Ultra is $100 a seat a month billed yearly (or $120 monthly)." "Ultra is $100 a seat a month billed yearly (or $120 monthly)." |
Allo price history
| When | Plan | Before | After | Change |
|---|---|---|---|---|
| 2025Q2 → 2025Q3 | Starterbilled annual | $13 | $18 | +38% |
| 2025Q2 → 2025Q3 | Businessbilled annual | $25 | $32 | +28% |
| 2025Q1 → 2025Q2 | Businessbilled monthly | $34.99 | $45 | +29% |
| 2025Q1 → 2025Q2 | Starterbilled monthly | $19 | $25 | +32% |
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- No contracts, cancel anytime "You pay only for what you use and can upgrade, downgrade or cancel anytime, with no lock-in."
- Refunds
- First 30 days money-back "the first 30 days are money-back"
- Auto renew
- Subscriptions renew automatically for the same term "Subscriptions are automatically renewed through the payment method that the User chose during purchase."
- Price change notice
- Prices can change without notice "Prices, descriptions or availability of Products are outlined in the respective sections of this Application and are subject to change without notice."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- The Mobile-First Company
- Address
- 252 NW 29th St #9, Miami, FL 33127, United States
- Online since
- May 14, 2024 Domain registration date
- Ships updates
- 31 in the last 12 months Last on Oct 23, 2026, from their changelog
- Founder
- Jérémy Goillot, Founder
- Funding
- €12M raised from investors including Lightspeed Venture and Xavier Niel "with €12M raised from investors like Lightspeed Venture and Xavier Niel"
- Customers
- "6,000+ businesses (home/pricing); 7,000+ businesses (about)" their claim
- Backing
- "€12M raised from Lightspeed Venture and Xavier Niel" their words
Allo alternatives
Dialzara$19 /mochecked Oct 29, 2026
Retell AI$0.07 /minutechecked Oct 29, 2026
CloudTalk€25 /mochecked Oct 29, 2026
JustCall$29 /mochecked Oct 29, 2026
Ringly$49 /mochecked Oct 29, 2026
CallRail Voice Assist$50 /mochecked Oct 29, 2026
Phonely$33 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Allo free?
There's no free plan. Free trial: 3-day free trial, card on file, charged on day 3. Paid plans start at $15/month.
How much does Allo cost?
Paid plans start at $5 per month billed yearly, or $15 billed monthly.
Is Allo HIPAA compliant?
Allo says a HIPAA BAA is available on Business and Ultra.
