How much does BuildBetter cost?
Paid plans start at
$7.99/mo billed yearly
or $7.99/mo billed monthly
- Free plan
- Not stated
- Enterprise
- Contact sales
Read from buildbetter.ai/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Notice before price changes. Reasonable prior notice; change effective at end of billing cycle
Watch out for
- Extra usage is billed. Extra usage charged at the plan's additional-credit rate; work can pause if balance runs out
- Going over the Hobby allowance costs $0.01 per credit. Included: 15120 credits.
- No refunds on a long commitment. Paid fees non-refundable except when required by law
How you buy and get started
Self-serve + salesButtons on their site: Get started, Book a demo, Contact us
- Sign up
- Self-serve signup for Hobby, Starter and Explorer "Get started"
- Setup
- Not stated
- When sales steps in
- Pro requires booking a demo; Enterprise via contact "Book a demo"
- Support
- Email support on all plans; priority Slack support from Explorer "Priority Slack support"
What BuildBetter does
BuildBetter ingests customer calls, support tickets, Slack and docs, maps them to accounts, and lets teams search, report and act on them, including creating Linear and Jira issues. Pricing is credit-based with unlimited seats on every plan.
- Good for
- Product, customer success, sales, support and engineering teams that want customer feedback from calls and tickets turned into product decisions and specs.
- Channels
- Web app, REST API, MCP, CLI, Slack
- Main product
- Customer context platform with BoB agent, Signals, Reports, Workflows and Projects
- Also includes
- BB Chat (agent), Recordings and transcription, Signals and taxonomy, Reports and Clusters, Knowledge base, Workflows and automations
- Connects to
- Zoom, Google Meet, Microsoft Teams, Gong, Zendesk, Intercom, Salesforce, Slack, Linear, Jira
- Public API
- Yes
- MCP server
- Yes
- AI task creation
Create Linear & Jira issues
- AI status reports
Reports & digests
- AI auto-schedulingNot stated
- Custom AI agentsNot stated
- Workload and resource managementNot stated
- Roadmaps and Gantt chartsNot stated
- Meeting notes to tasksNot stated
- Native integrations
140+ integrations available
- AI search across work
Explore & saved searches
- SSO and admin controls
Custom SSO / SAML
The same 10 checks appear on every tool in AI project management software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "BuildBetter does not train its models on your data."security |
| HIPAA (signs a BAA) | available on Enterprise (custom BAAs) | "Custom DPAs, MSAs & BAAs"pricing |
| SOC 2 | SOC 2 Type II | "We undergo annual SOC 2 Type II evaluations"security |
| GDPR | GDPR compliant | "GDPRCompliant"security |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Custom SSO / SAML from Enterprise | "Custom SSO / SAML"pricing |
| Trust center | https://trust.buildbetter.ai | "Visit the trust center"pricing |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Hobbybilled annually | $7.99 | $7.99per month | 15120 credits | $0.01/credit | "$95.88 billed annually" "stories /love unlimited seats on every plan. annualmonthly hobby a home for your own conve" |
| Starterbilled annually | $134 | $134per month | 134000 credits | $0.01/credit | "$1,608 billed annually" "penid&redirect uri=https://app.buildbetter.app&kc locale=en starter bring your team's cust" |
| Explorerbilled annually | $314 | $314per month | 471000 credits | $0.01/credit | "$3,768 billed annually" "penid&redirect uri=https://app.buildbetter.app&kc locale=en explorer find the patterns. sh" |
| Pro ( only)billed annually | – | $1,440per month | 1.728e+06 credits | $0.01/credit | "$17,280 billed annually" |
| Enterprise & Headless | Quote | – | – | – | "Need more than Pro? We’ll estimate your credits and agree pricing with you." |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Extra usage charged at the plan's additional-credit rate; work can pause if balance runs out "Additional usage is charged at your plan’s additional-credit rate, shown on the plan cards."
- Contract
- Subscriptions billed in advance, monthly or annual; Pro annual only "You will be billed in advance on a recurring and periodic basis"
- Refunds
- Paid fees non-refundable except when required by law "Except when required by law, paid Subscription fees are non-refundable."
- Auto renew
- Auto-renews unless cancelled "your Subscription will automatically renew under the exact same conditions unless you cancel it"
- Price change notice
- Reasonable prior notice; change effective at end of billing cycle "Build Better, Inc. will provide you with a reasonable prior notice of any change in Subscription fees"
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Build Better, Inc.
- Online since
- Feb 13, 2021 Domain registration date
- Ships updates
- 80 in the last 12 months Last on Oct 27, 2026, from their changelog
- Customers
- "Trusted by 30k orgs" their claim
BuildBetter alternatives
Atlassian Jira$8.48 /moFree plan · checked Oct 29, 2026
Jestor$15 /moFree plan · checked Oct 29, 2026
Teamwork.com$9.99 /moFree plan · checked Oct 29, 2026
Wrike$10 /moFree plan · checked Oct 29, 2026
Productive$12 /mochecked Oct 29, 2026
Hive$5 /moFree plan · checked Oct 29, 2026
ONES$3.50 /moFree plan · checked Oct 29, 2026
Zoho Projects$4 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is BuildBetter free?
No free plan is stated on BuildBetter's pricing page. Paid plans start at $7.99/month.
How much does BuildBetter cost?
Paid plans start at $7.99 per month billed yearly, or $7.99 billed monthly.
Does BuildBetter train AI on your data?
No, according to BuildBetter: "BuildBetter does not train its models on your data."
Is BuildBetter HIPAA compliant?
BuildBetter says a HIPAA BAA is available on Enterprise (custom BAAs).