How much does My AI Front Desk cost?
- Free plan
- Not stated
- Free trial
- 7-day free trial on Business-in-a-Box
- Enterprise
- Contact sales
In your favor
- No long-term contract. No contract
- Free trial. 7-day free trial on Business-in-a-Box
Watch out for
- Extra usage is billed. Overage drawn from a 1,000 credit monthly pool; auto-reload adds 1,000 credits for $10
- Going over the Business-in-a-Box allowance costs $0.25 per minute. Included: 200 minutes.
How you buy and get started
- Sign up
- Self-serve signup, no credit card required "No credit card required"
- Setup
- Setup in 5 minutes "Setup in 5 minutes"
- When sales steps in
- 25+ interactions per day "25+ interactions / day"
- Support
- Priority email support on Business-in-a-Box "Priority email support"
- Support
- Dedicated account manager and Slack channel on Partner / Enterprise "Dedicated account manager + Slack"
What My AI Front Desk does
Frontdesk is an AI receptionist that handles voice, SMS, email, web chat and WhatsApp, qualifies leads, books appointments and writes results back to a CRM or property management system. It sells one self-serve plan at $99/mo and a custom Partner / Enterprise plan.
- Good for
- Small businesses with 1 to 10 interactions a day, plus property management, retail and therapy practices; teams with 25+ interactions a day and agencies on the custom plan.
- Channels
- Voice, SMS, Email, Web chat, WhatsApp
- Main product
- AI Receptionist
- Also includes
- Voice receptionist, Web chatbot, 2-way SMS, AI-native CRM, Sequence automations, Website forms
- Connects to
- Zapier, Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Shopify, WooCommerce, Klaviyo, SimplePractice, TherapyNotes
- Public API
- Yes
- MCP server
- Not stated
- Answers calls with AI
Frontdesk AI Receptionist answering an inbound call, qualifying the lead, and booking an appointment 24/7.
- Books appointments
Frontdesk qualifies them, books the appointment, and writes everything back to your CRM.
- Transfers to a person
Things your AI can do. Transfer a call, send a text, look something up, or push data to another app.
- Texts callers
Texts your AI sends to customers, like appointment links, directions, or follow-ups.
- Connects to your tools
Connect Frontdesk to thousands of other apps you already use.
- Other languages
20+ languages
- Takes messagesNot stated
- Answers 24/7
the voice agent that answers every call 24/7
The same 8 checks appear on every tool in AI receptionists. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "Handle sensitive conversations with signed BAAs, encryption in transit and at rest, and strict access controls."home |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Trust Center link on site | "Trust Center"home |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Business-in-a-Box/mo | $99 | $79per month | 200 minutes | $0.25/minute | "Frontdesk bills $99 per month for Business-in-a-Box" "or $79/mo billed annually" |
| Partner / Enterprise | Quote | – | – | – | "Partner and Enterprise pricing is custom and set by your monthly volume." |
My AI Front Desk price history
| When | Plan | Before | After | Change |
|---|---|---|---|---|
| 2025Q2 → 2025Q3 | Starterbilled annual | $48.75 | $79 | +62% |
| 2025Q2 → 2025Q3 | Probilled monthly | $97 | $149 | +54% |
| 2025Q2 → 2025Q3 | Probilled annual | $72.75 | $119 | +64% |
| 2025Q2 → 2025Q3 | Starterbilled monthly | $65 | $99 | +52% |
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Overage drawn from a 1,000 credit monthly pool; auto-reload adds 1,000 credits for $10 "If the pool runs out, auto-reload adds 1,000 credits for $10, and purchased credits never expire."
- Contract
- No contract "No contracts, no hidden fees."
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- AI Front Desk, Inc.
- Address
- Principal place of business in California, United States
- Online since
- Mar 27, 2023 Domain registration date
- Customers
- "Trusted by 10,000+ businesses" their claim
My AI Front Desk alternatives
Allo$5 /mochecked Oct 29, 2026
Dialzara$19 /mochecked Oct 29, 2026
Retell AI$0.07 /minutechecked Oct 29, 2026
CloudTalk€25 /mochecked Oct 29, 2026
JustCall$29 /mochecked Oct 29, 2026
Ringly$49 /mochecked Oct 29, 2026
CallRail Voice Assist$50 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is My AI Front Desk free?
There's no free plan. Free trial: 7-day free trial on Business-in-a-Box. Paid plans start at $99/month.
How much does My AI Front Desk cost?
Paid plans start at $79 per month billed yearly, or $99 billed monthly.
Is My AI Front Desk HIPAA compliant?
My AI Front Desk says a HIPAA BAA is available.
