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Smith.ai AI Receptionist pricing

Smith.ai is an AI receptionist service, with optional live human agents, that answers calls, qualifies leads and books appointments, priced per call.

AI receptionistsFree planPriced per minuteSelf-serve + sales

Visit Smith.ai AI ReceptionistPrices checked Oct 29, 2026

How much does Smith.ai AI Receptionist cost?

Paid plans start at $150/mo

Free plan: Yes
Usage price: $1.60/minute
Enterprise: Contact sales

Read from smith.ai/pricing/ai-receptionist on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

No long-term contract. Month-to-month, no long-term contract, 30 days notice to cancel
Free plan. Free plan: 25 calls per month at $0, then $3.00 per call after that

Watch out for

Extra usage is billed. Extra per real call rate applies beyond included calls (Free $3.00; Pro $2.50 to $2.17; Enterprise $2.17 to $2.10)
Going over the Free allowance costs $3 per call. Included: 25 calls.
Their pages disagree: calls handled and years in business. "25M+ calls handled over 11+ years" vs "answering over 20 million calls for businesses in the past 10 years"

How you buy and get started

Self-serve + salesButtons on their site: Start free, Get started, Talk to us, Book a consultation

Sign up: Self-serve signup on the Free and Pro plans
Setup: Pro includes dedicated onboarding setup
When sales steps in: Enterprise plan is reached through Talk to us
Support: Pro and Enterprise: live phone, email and chat support
Support: Enterprise: priority support

What Smith.ai AI Receptionist does

Smith.ai answers business calls with AI first and can hand off to a North American live agent network, with Free, Pro and Enterprise plans billed per call. It syncs call data to CRMs and scheduling tools and is marketed mainly to law firms, with home services and IT services also listed.

Good for: Law firms and other small to mid-size businesses (home services, IT services) that want every call answered, leads qualified and consultations booked, with human backup.
Channels: Voice calls, SMS, Web chat, Outreach campaigns
Main product: AI Receptionist (AI-first call answering, with hybrid and human-first live receptionist options)
Also includes: 24/7 AI call answering, Quality Studio to test before going live, Call recording, transcription and summaries, Lead qualification and call routing, AI scheduling (Calendly and more), Native integrations (Clio, Zapier and more)
Connects to: Clio, Filevine, Lawmatics, MyCase, PracticePanther, Smokeball, Litify, Rocket Matter, Zapier, Calendly, 1-VoIP, 3CX
Public API: Yes
MCP server: Not stated

Answers calls with AI24/7 AI call answering
Books appointmentsAI Scheduling (Calendly & more)
Transfers to a personRoute to a Human Agent
Texts callersyou may receive an SMS with a booking confirmation or request for further action
Connects to your toolsNative integrations (Clio, Zapier & more)
Other languagesBilingual fluency
Takes messagesNot stated
Answers 24/724/7 AI call answering

The same 8 checks appear on every tool in AI receptionists. Each tick quotes the vendor's own site.

Security and your data

Question	Their answer	Where it says so
Trains AI on your data?	Not stated
HIPAA (signs a BAA)	Not stated
SOC 2	Not stated
GDPR	Not stated
CCPA	Not stated
PCI	Not stated
ISO 27001	Not stated
Single sign-on	Not stated
Trust center	Not stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

Plan	Monthly	Billed yearly	Included	Over the allowance	Where it says so
Freemo	$0	–	25 calls	$3/call	"$0 mo 25 calls/mo ($3.00/call after that)"
Promo	$150	–	75 calls	$2.50/call	"$150/mo $2.00/call (~2–3 calls/day)"
Enterprisemo	$500	–	300 calls	$2.17/call	"$500/mo $1.67/call (~10 calls/day)"
AI-first (per call)call	$1.60per minute	–	–	–	"AI-first — starting at $1.60/call"
Hybrid (per call)call	$2.50per minute	–	–	–	"Hybrid — starting at $2.50/call (most firms start here)"
Human-first (per call)call	$7per minute	–	–	–	"Human-first — starting at $7/call"

Their pages disagree: calls handled and years in business"25M+ calls handled over 11+ years" vs "answering over 20 million calls for businesses in the past 10 years"

Free plan: Free plan: 25 calls per month at $0, then $3.00 per call after that

Smith.ai AI Receptionist price history

No price changes on Smith.ai AI Receptionist's pricing page since 2025Q1, across 8 archived reads.

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Billing increment: Per call
Billed beyond usage: Extra per real call rate applies beyond included calls (Free $3.00; Pro $2.50 to $2.17; Enterprise $2.17 to $2.10)
Contract: Month-to-month, no long-term contract, 30 days notice to cancel
Refunds: Not stated
Auto renew: Not stated
Price change notice: Not stated