How much does Alert Communications cost?
Paid plans start at
$240/mo
- Free plan
- Not stated
- Usage price
- $2.50/minute
Read from www.alertcommunications.com/plans/ on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Notice before price changes. Company may change rates at any time
Watch out for
- Extra usage is billed. Overages may apply
- Their pages disagree: Premier plan monthly price. "$550/mo + $75/Retainer" vs "$575/mo + $75/Retainer"
How you buy and get started
Sales-ledButtons on their site: GET STARTED, CONTACT US, Call for a free assessment
- Sign up
- Not stated
- Setup
- Not stated
- When sales steps in
- Not stated
- Support
- Customer service phone line "Customer Service"
- Support
- Billing phone and email "888-790-1483"
What Alert Communications does
Alert Communications provides live call answering, case intake, retainer handling, and live chat for law firms, founded in 1965 and serving only the legal industry. Plans are priced by monthly minute bundles or pay-as-you-go per minute and per retainer.
- Good for
- Law firms and legal marketing agencies that need after-hours, overflow, or full intake and retainer coverage.
- Channels
- Phone, Live chat, Text
- Main product
- Legal call answering and intake
- Also includes
- Message taking, 24/7 coverage, Free message delivery, Secure client portal access, HIPAA compliance, Intake (Advanced and Premier)
- Connects to
- Clio, Filevine
- Public API
- Not stated
- MCP server
- Not stated
- Real people answer
Alert Communications uses live operators trained in legal intake protocols to answer after-hours calls
- Answers 24/7
24/7/365 LIVE LEGAL INTAKE COVERAGE
- Books appointments
screen cases, schedule consultations, and capture leads
- Transfers calls
Live Transfer Protocol:
- Takes messages
Message Taking
- Spanish or other languages
working 24/7/365 in both English and Spanish
- Connects to your tools
When call data flows into Clio or Filevine without human handoff
- Spam calls not chargedNot stated
The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Basic/mo | $240 | – | 100 minutes | – | "choose the right plan plans built for your practice tier 1 basic $240/mo 100 minutes messa" |
| Premier/mo + $75/Retainer | $550 | – | 250 minutes | – | "started https://www.alertcommunications.com/contact/ tier 3 premier $550 /mo + $75/retaine" |
| Advanced/mo | $590 | – | 250 minutes | – | "started https://www.alertcommunications.com/contact/ tier 2 advanced $590/mo 250 minutes m" |
| Alert Go/min | $2.50per minute | – | – | – | "$2.50/min" |
Their pages disagree: Premier plan monthly price"$550/mo + $75/Retainer" vs "$575/mo + $75/Retainer"
Alert Communications price history
No price changes on Alert Communications's pricing page since 2023Q1, across 4 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- Whole minutes, partial minutes rounded up "All time (including overage measured in time) will be billed in whole minute increments and that any partial minutes will be rounded up to the nearest whole minute."
- Billed beyond usage
- Overages may apply "*Additional usage, overages, set up fees, and add-ons may apply."
- Contract
- No long-term commitments unless you choose one "no long-term commitments unless you choose one"
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Company may change rates at any time "The Company reserves the right to change its rates, charges, fees or pricing plans or adjust pricing for Services or any components thereof, in any manner and at any time."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Affiliated Communications LLC dba Alert Communications
- Address
- 3601 Calle Tecate STE 200 Camarillo, CA 93012
- Online since
- Aug 27, 1997 Domain registration date
- Customers
- "1,000+ law firms" their claim
- Backing
- "Founded in 1965" their words
Alert Communications alternatives
PATLive$19 /mochecked Oct 29, 2026
ReceptionHQ MessageExpress$25 /mochecked Oct 29, 2026
AnswerFirst$30 /mochecked Oct 29, 2026
Specialty Answering Service$44 /mochecked Oct 29, 2026
Posh$65 /mochecked Oct 29, 2026
Moneypenny (US)$99 /mochecked Oct 29, 2026
Go Answer$175 /mochecked Oct 29, 2026
AnswerForce$349 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Alert Communications free?
No free plan is stated on Alert Communications's pricing page. Paid plans start at $240/month.
How much does Alert Communications cost?
Paid plans start at $240 per month.