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Go Answer pricing

Go Answer is a call answering service where live human receptionists take calls, messages and appointments around the clock, with an AI receptionist option.

Answering servicesSelf-serve + sales
Visit Go AnswerPrices checked Oct 29, 2026

How much does Go Answer cost?

Paid plans start at $175/mo
Free plan
Not stated
Free trial
14-day free trial
Enterprise
Contact sales
Read from goanswer.io/pricing/live-receptionist on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

  • No long-term contract. Month-to-month, no minimum term
  • Free trial. 14-day free trial
  • No setup fee. No setup fee
  • Refunds offered. 30-day money-back guarantee
  • Notice before price changes. Plan changes take effect at start of next billing cycle

Watch out for

  • Extra usage is billed. Overage per minute beyond plan minutes
  • Going over the Virtual Receptionist 100 allowance costs $1.75 per minute. Included: 100 minutes.
  • Their pages disagree: free trial length. "Choose the best plan for your business and enjoy 30 days free." vs "Try us risk-free for 14 days! Experience the power of Go Answer today."

How you buy and get started

Self-serve + salesButtons on their site: Get started, Try Us Free, Schedule a call, Book a Meeting
Sign up
Self-serve signup per plan
"[Get started"
Setup
Start immediately; account manager configures service at no charge
"You can get started immediately with your chosen plan without any upfront costs."
When sales steps in
Enterprise Solutions via scheduled call
"Customized contact center solutions designed to scale with any size business."
Support
Phone support
"Have more questions? Call us at 888-462-6793"
Support
Dedicated account manager
"A single point of contact to configure, optimize, and support your service."

What Go Answer does

Go Answer provides 24/7 live, bilingual (English/Spanish) virtual receptionists on monthly minute-based plans, plus legal intake, enterprise outsourced support and an AI receptionist. Plans are month-to-month with no setup fee and a 30-day money-back guarantee.

Good for
Small businesses, law firms, healthcare practices, home services, finance and enterprises that want live people answering calls, scheduling and transferring.
Channels
phone, web chat, email, outbound calls
Main product
Live virtual receptionist service
Also includes
24/7 live answering, Live call transfer, Unlimited message delivery via email/text, Custom scripting, CRM integration, Real-time dashboard
Connects to
CRM, calendar, Zapier, API
Public API
Yes
MCP server
Not stated
  • Real people answerReal humans answering your calls around the clock, day and night.
  • Answers 24/724/7 Live Answering
  • Books appointmentsAppointment Scheduling
  • Transfers callsWe warm-transfer priority calls to you or your team in real time.
  • Takes messagesWe capture caller details, reason for calling, and any key notes.
  • Spanish or other languagesEnglish/Spanish receptionists available to support your callers.
  • Connects to your toolsPush caller details and messages directly into your CRM (where supported).
  • Spam calls not chargedSpam call filtering (we don't charge for obvious spam/robocalls)

The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRNot stated
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onNot stated
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Virtual Receptionist 100/month $175 – 100 minutes $1.75/minute "Virtual Receptionist 100 100 Minutes $175 /month Overage: $1.75/min"
Virtual Receptionist 200/month $300 – 200 minutes $1.75/minute "Virtual Receptionist 200 200 Minutes $300 /month Overage: $1.75/min"
Virtual Receptionist 300/month $345 – 300 minutes $1.50/minute "Virtual Receptionist 300 300 Minutes $345 /month Overage: $1.50/min"
Virtual Receptionist 500/month $550 – 500 minutes $1.50/minute "Virtual Receptionist 500 500 Minutes $550 /month Overage: $1.50/min"
Virtual Receptionist 750per month $825 – 750 minutes $1.50/minute "| Virtual Receptionist 750 | 750 | $825 per month | $1.50 per minute |"
Virtual Receptionist 1000per month $1,100 – 1000 minutes $1.50/minute "| Virtual Receptionist 1000 | 1,000 | $1,100 per month | $1.50 per minute |"
Virtual Receptionist 1700per month $1,870 – 1700 minutes $1.40/minute "| Virtual Receptionist 1700 | 1,700 | $1,870 per month | $1.40 per minute |"
Virtual Receptionist 2500per month $2,750 – 2500 minutes $1.25/minute "| Virtual Receptionist 2500 | 2,500 | $2,750 per month | $1.25 per minute |"
Virtual Receptionist 5000per month $5,500 – 5000 minutes $1.25/minute "| Virtual Receptionist 5000 | 5,000 | $5,500 per month | $1.25 per minute |"
Virtual Receptionist 10000per month $11,000 – 10000 minutes $1.25/minute "| Virtual Receptionist 10000 | 10,000 | $11,000 per month | $1.25 per minute |"
Enterprise Solutions Quote – – – "Customized contact center solutions designed to scale with any size business."
Their pages disagree: free trial length"Choose the best plan for your business and enjoy 30 days free." vs "Try us risk-free for 14 days! Experience the power of Go Answer today."

Fine print

Billing increment
Per-second billing on overages
"Since we apply per-second billing on overages, you only pay for the actual time our receptionists spend handling your calls."
Billed beyond usage
Overage per minute beyond plan minutes
"Overage: $1.75/min"
Contract
Month-to-month, no minimum term
"No. Our services are month-to-month, and you can cancel anytime."
Refunds
30-day money-back guarantee
"All plans include a 30-day money-back guarantee, plus:"
Auto renew
Not stated
Price change notice
Plan changes take effect at start of next billing cycle
"Plan changes take effect at the start of your next billing cycle, and our team will help ensure a smooth transition."

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Online since
Feb 21, 2023
Domain registration date
Customers
"Thousands of companies use Go Answer"
their claim
Backing
"Voted Top Call Center for 2024 by Forbes"
their words

Go Answer alternatives

PATLive$19 /mochecked Oct 29, 2026ReceptionHQ MessageExpress$25 /mochecked Oct 29, 2026AnswerFirst$30 /mochecked Oct 29, 2026Specialty Answering Service$44 /mochecked Oct 29, 2026Posh$65 /mochecked Oct 29, 2026Moneypenny (US)$99 /mochecked Oct 29, 2026AnswerForce$349 /mochecked Oct 29, 2026AnswerConnect$350 /mochecked Oct 29, 2026

Reviews elsewhere

G2 ↗Trustpilot ↗Reddit ↗Product Hunt ↗

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Go Answer free?

There's no free plan. Free trial: 14-day free trial. Paid plans start at $175/month.

How much does Go Answer cost?

Paid plans start at $175 per month.