How much does AnswerConnect cost?
- Free plan
- Not stated
- Free trial
- No trial period for new clients
- Enterprise
- Contact sales
In your favor
- No long-term contract. No contract; change plan at any time
- Free trial. No trial period for new clients
Watch out for
- Extra usage is billed. Per additional minute: $2.50 on Entry, $1.85 on most plans, $1.75 on 5,000+ minute plans
- Going over the Entry allowance costs $2.50 per minute. Included: 200 minutes.
How you buy and get started
- Sign up
- Self-serve online signup per plan "Sign up"
- Setup
- Forward your existing lines, or get a toll-free number "Simply forward your lines whenever you need us, and we'll take it from there."
- When sales steps in
- Enterprise needs a consultation "Schedule a consultation with our enterprise specialists"
- Support
- Phone support 24 hours a day "We're here for you 24 hours a day."
- Support
- Sales email "sales@answerconnect.com"
What AnswerConnect does
AnswerConnect sells monthly plans of included minutes for live call answering, live chat, appointment scheduling and call transfers, staffed by people rather than bots. Plans start at $350 per month for 200 minutes and can be bought online, with an enterprise option booked through a consultation.
- Good for
- Small to large businesses, including law firms, healthcare, real estate, franchises and enterprises, that want a human answering their calls day and night.
- Channels
- phone, live chat
- Main product
- 24/7 live call answering service
- Also includes
- Real people answering 24/7, Live chat (Growth and Standard plans), Appointment scheduling, CRM integrations, Desktop and mobile app, Call transfers and patching
- Connects to
- Setmore, Salesforce, Zoho, Zendesk, Slack, Zapier
- Public API
- Not stated
- MCP server
- Not stated
- Real people answer
All plans include 24/7 live answering from real people.
- Answers 24/7
All plans include 24/7 live answering from real people.
- Books appointments
Our receptionists can schedule, reschedule, or update appointments without back-and-forth emails or missed fol
- Transfers calls
We can patch calls wherever you like, be it to the phone in your living room or your on-call's cell.
- Takes messages
have our receptionists take a detailed message.
- Spanish or other languages
Available in English and Spanish.
- Connects to your tools
Every live answer plan comes with a suite of business tools including: Appointment Scheduling, Live Chat, CRM
- Spam calls not chargedNot stated
The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Entryper month | $350 | – | 200 minutes | $2.50/minute | "$350 per month" |
| Growthper month | $395 | – | 300 minutes | $1.85/minute | "$395 per month" |
| Standardper month | $575 | – | 400 minutes | $1.85/minute | "$575 per month" |
| 550 minutesper month | $795 | – | 550 minutes | $1.85/minute | "$795 per month" |
| 750 minutesper month | $1,050 | – | 750 minutes | $1.85/minute | "$1,050 per month" |
| 950 minutesper month | $1,325 | – | 950 minutes | $1.85/minute | "$1,325 per month" |
| 1,200 minutesper month | $1,625 | – | 1200 minutes | $1.85/minute | "$1,625 per month" |
| 1,500 minutesper month | $2,025 | – | 1500 minutes | $1.85/minute | "$2,025 per month" |
| 2,500 minutesper month | $3,375 | – | 2500 minutes | $1.85/minute | "$3,375 per month" |
| 5,000 minutesper month | $6,650 | – | 5000 minutes | $1.75/minute | "$6,650 per month" |
| 7,500 minutesper month | $9,950 | – | 7500 minutes | $1.75/minute | "$9,950 per month" |
| 9,000 minutesper month | $11,950 | – | 9000 minutes | $1.75/minute | "$11,950 per month" |
| 15,000 minutesper month | $19,950 | – | 15000 minutes | $1.75/minute | "$19,950 per month" |
| 25,000 minutesper month | $33,150 | – | 25000 minutes | $1.75/minute | "$33,150 per month" |
| 50,000 minutesper month | $66,250 | – | 50000 minutes | $1.75/minute | "$66,250 per month" |
| 100,000 minutesper month | $132,950 | – | 100000 minutes | $1.75/minute | "$132,950 per month" |
| Enterprise | Quote | – | – | – | "Schedule a consultation with our enterprise specialists" |
Fine print
- Billing increment
- 1 minute increments, rounded up "All interactions are rounded up to the nearest minute and billed in 1 minute increments."
- Billed beyond usage
- Per additional minute: $2.50 on Entry, $1.85 on most plans, $1.75 on 5,000+ minute plans "$2.50 per additional minute"
- Contract
- No contract; change plan at any time "Not at all! You're free to change at any time."
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Online since
- Jun 28, 2000 Domain registration date
- Backing
- "Voted Best Answering Service 2026" their words
AnswerConnect alternatives
PATLive$19 /mochecked Oct 29, 2026
ReceptionHQ MessageExpress$25 /mochecked Oct 29, 2026
AnswerFirst$30 /mochecked Oct 29, 2026
Specialty Answering Service$44 /mochecked Oct 29, 2026
Posh$65 /mochecked Oct 29, 2026
Moneypenny (US)$99 /mochecked Oct 29, 2026
Go Answer$175 /mochecked Oct 29, 2026
AnswerForce$349 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is AnswerConnect free?
There's no free plan. Free trial: No trial period for new clients. Paid plans start at $350/month.
How much does AnswerConnect cost?
Paid plans start at $350 per month.
