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AnswerFirst pricing

U.S.-based live answering service and inbound call center that answers business calls, emails and web chats around the clock, billed per second with no contract.

Answering servicesPriced per minuteSelf-serve + sales
Visit AnswerFirstPrices checked Oct 29, 2026

How much does AnswerFirst cost?

Paid plans start at $30/mo
Free plan
Not stated
Usage price
$1.60/minute
Enterprise
Contact sales

In your favor

  • No long-term contract. No contract; cancel any time without penalty
  • No overage charges. Pay only for minutes used; no overage fees
  • Notice before price changes. Provider may update rates and annual client increases at its discretion

How you buy and get started

Self-serve + salesButtons on their site: Sign Up, Get Pricing, Get Detailed Pricing, Call: 1-800-645-2616
Sign up
Sign up online at signup.answerfirst.com or by telephone
"providing your electronic signature accepting these Terms and Conditions on our website at **signup.answerfirst.com**"
Setup
White Glove Specialist helps set up the account and supports for a minimum of 45 days
"1-on-1 support from a White Glove Specialist who helps set up your account & provides ongoing support for a min. of 45 days."
When sales steps in
Not stated
Support
Phone support line and client support site
"Support: (800) 435-9332"

What AnswerFirst does

AnswerFirst provides live human call answering, dispatching, scheduling, virtual receptionist and contact center services, with a client web portal and software integrations. Pricing is a $30 monthly base plus a per-minute rate of $1.60 to $1.95 that falls with usage.

Good for
Small and mid-size businesses in industries such as healthcare, legal, real estate, IT and home services that want live U.S.-based people answering calls 24/7 without a contract.
Channels
phone, email, web chat
Main product
24/7 live answering service
Also includes
Client Web Access (CWA) portal, Custom announcements, Multiple delivery methods, Call recordings, Message archiving, Account reports
Connects to
API and CRM integrations with most business software
Public API
Not stated
MCP server
Not stated
  • Real people answerReal people answer your calls 24/7, delivering personalized service with professionalism & care.
  • Answers 24/724/7/365 Answering (Includes Holiday, Weekends & Nights)
  • Books appointmentsLeave Appointment Setting to Us & Focus on What Really Matters
  • Transfers callscall patching
  • Takes messagesView, respond to, and organize messages taken by AnswerFirst.
  • Spanish or other languagesNot stated
  • Connects to your toolsFree integrations with most business software
  • Spam calls not chargedNot stated

The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRNot stated
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onNot stated
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Pay As You Go base feeper month $30 – – – "$30 Per Month"
Pay As You Go per-minute usageper minute $1.60per minute – – – "Rates From $1.60 – $1.95 Per Minute"

AnswerFirst price history

No price changes on AnswerFirst's pricing page since 2024Q3, across 7 archived reads.

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Auto renew
Continues billing period to period after the initial contract period until terminated
"Thereafter, this Agreement will continue in full force and effect from billing period to period, until terminated by either party pursuant to the terms of this Agreement"
Billed beyond usage
Pay only for minutes used; no overage fees
"No plans. No guesswork. No overage fees."
Billing increment
One-second billing
"True One-Second Billing"
Contract
No contract; cancel any time without penalty
"No, we do not require you to sign a contract, and you are free to cancel at any time without penalty."
Price change notice
Provider may update rates and annual client increases at its discretion
"SP may update its Rate Schedule, pricing, billing practices, and annual client increases at its discretion"
Refunds
Credit or refund of charges if service is not working as agreed in the first 30 days
"If, during your first thirty (30) days of service, the service is not working as initially agreed upon, let us know promptly and we will work together to make it right."

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
AnswerFirst Communications, Inc.
Address
1602 North 21st Street, Tampa, FL 33605
Online since
May 18, 2003
Domain registration date
Customers
"Serving thousands of businesses around the globe"
their claim

AnswerFirst alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is AnswerFirst free?

No free plan is stated on AnswerFirst's pricing page. Paid plans start at $30/month.

How much does AnswerFirst cost?

Paid plans start at $30 per month.