How much does AnswerFirst cost?
- Free plan
- Not stated
- Usage price
- $1.60/minute
- Enterprise
- Contact sales
In your favor
- No long-term contract. No contract; cancel any time without penalty
- No overage charges. Pay only for minutes used; no overage fees
- Notice before price changes. Provider may update rates and annual client increases at its discretion
How you buy and get started
- Sign up
- Sign up online at signup.answerfirst.com or by telephone "providing your electronic signature accepting these Terms and Conditions on our website at **signup.answerfirst.com**"
- Setup
- White Glove Specialist helps set up the account and supports for a minimum of 45 days "1-on-1 support from a White Glove Specialist who helps set up your account & provides ongoing support for a min. of 45 days."
- When sales steps in
- Not stated
- Support
- Phone support line and client support site "Support: (800) 435-9332"
What AnswerFirst does
AnswerFirst provides live human call answering, dispatching, scheduling, virtual receptionist and contact center services, with a client web portal and software integrations. Pricing is a $30 monthly base plus a per-minute rate of $1.60 to $1.95 that falls with usage.
- Good for
- Small and mid-size businesses in industries such as healthcare, legal, real estate, IT and home services that want live U.S.-based people answering calls 24/7 without a contract.
- Channels
- phone, email, web chat
- Main product
- 24/7 live answering service
- Also includes
- Client Web Access (CWA) portal, Custom announcements, Multiple delivery methods, Call recordings, Message archiving, Account reports
- Connects to
- API and CRM integrations with most business software
- Public API
- Not stated
- MCP server
- Not stated
- Real people answer
Real people answer your calls 24/7, delivering personalized service with professionalism & care.
- Answers 24/7
24/7/365 Answering (Includes Holiday, Weekends & Nights)
- Books appointments
Leave Appointment Setting to Us & Focus on What Really Matters
- Transfers calls
call patching
- Takes messages
View, respond to, and organize messages taken by AnswerFirst.
- Spanish or other languagesNot stated
- Connects to your tools
Free integrations with most business software
- Spam calls not chargedNot stated
The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Pay As You Go base feeper month | $30 | – | – | – | "$30 Per Month" |
| Pay As You Go per-minute usageper minute | $1.60per minute | – | – | – | "Rates From $1.60 – $1.95 Per Minute" |
AnswerFirst price history
No price changes on AnswerFirst's pricing page since 2024Q3, across 7 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Auto renew
- Continues billing period to period after the initial contract period until terminated "Thereafter, this Agreement will continue in full force and effect from billing period to period, until terminated by either party pursuant to the terms of this Agreement"
- Billed beyond usage
- Pay only for minutes used; no overage fees "No plans. No guesswork. No overage fees."
- Billing increment
- One-second billing "True One-Second Billing"
- Contract
- No contract; cancel any time without penalty "No, we do not require you to sign a contract, and you are free to cancel at any time without penalty."
- Price change notice
- Provider may update rates and annual client increases at its discretion "SP may update its Rate Schedule, pricing, billing practices, and annual client increases at its discretion"
- Refunds
- Credit or refund of charges if service is not working as agreed in the first 30 days "If, during your first thirty (30) days of service, the service is not working as initially agreed upon, let us know promptly and we will work together to make it right."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- AnswerFirst Communications, Inc.
- Address
- 1602 North 21st Street, Tampa, FL 33605
- Online since
- May 18, 2003 Domain registration date
- Customers
- "Serving thousands of businesses around the globe" their claim
AnswerFirst alternatives
PATLive$19 /mochecked Oct 29, 2026
ReceptionHQ MessageExpress$25 /mochecked Oct 29, 2026
Specialty Answering Service$44 /mochecked Oct 29, 2026
Posh$65 /mochecked Oct 29, 2026
Moneypenny (US)$99 /mochecked Oct 29, 2026
Go Answer$175 /mochecked Oct 29, 2026
AnswerForce$349 /mochecked Oct 29, 2026
AnswerConnect$350 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is AnswerFirst free?
No free plan is stated on AnswerFirst's pricing page. Paid plans start at $30/month.
How much does AnswerFirst cost?
Paid plans start at $30 per month.
