How much does Specialty Answering Service cost?
- Free plan
- Not stated
- Free trial
- 14 days or 200 minutes, whichever comes first; no credit card required
- Enterprise
- Contact sales
In your favor
- No long-term contract. no contract, month-to-month
- Free trial. 14 days or 200 minutes, whichever comes first; no credit card required
- No setup fee. Setup is included in the price.
Watch out for
- Extra usage is billed. yes, overage billed per minute above plan allowance
- Going over the Economy allowance costs $1.54 per per minute. Included: 0 minutes.
How you buy and get started
- Sign up
- Register online for the free trial; no credit card needed "No credit card is necessary."
- Setup
- Not stated
- When sales steps in
- Per call billing requires contacting the company for eligibility "to see if your business is eligible for per call billing."
- Support
- Phone ticketing and email support 24x7; live team and chat support 10x5 "Live Team Support"
What Specialty Answering Service does
Specialty Answering Service provides live operators who answer phones, take messages and transfer calls 24 hours a day, with a web portal for messages, call recordings, scripts and reports. Plans are month-to-month, with a 14-day free trial and no credit card required.
- Good for
- Small and growing businesses, including attorneys, medical practices, real estate, property management and HVAC companies, that want live operators answering around the clock.
- Channels
- Phone, Text, Email, Chat
- Main product
- Live telephone answering service (shared virtual receptionists), plus call center and dedicated call center services.
- Also includes
- Live operators 24 hours a day, Message taking, Call transfers, Customizable call handling and scripts, Online portal to see messages and listen to calls, Reports and analytics
- Connects to
- Google Apps, Salesforce
- Public API
- Not stated
- MCP server
- Not stated
- Real people answer
A live operator available 24 hours a day to answer phones, take messages, and transfer calls.
- Answers 24/7
A live operator available 24 hours a day to answer phones, take messages, and transfer calls.
- Books appointments
See Appointments
- Transfers calls
A live operator available 24 hours a day to answer phones, take messages, and transfer calls.
- Takes messages
A live operator available 24 hours a day to answer phones, take messages, and transfer calls.
- Spanish or other languages
speak Spanish
- Connects to your tools
We talk with software you’re already using to make sure communication flows where you want.
- Spam calls not chargedNot stated
The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "HIPAA compliant service for the entire healthcare industry."home |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | PCI compliant call center | "Our call center is PCI compliant"pricing |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Economyper month | $44 | – | – | $1.54/per minute | "$44" |
| 100 Minuteper month | $159 | – | 100 minutes | $1.44/per additional minute | "$159" |
| 220 Minuteper month | $269 | – | 220 minutes | $1.44/per additional minute | "$269" |
| 500 Minuteper month | $649 | – | 500 minutes | $1.34/per additional minute | "$649" |
| 1,000 Minuteper month | $1,199 | – | 1000 minutes | $1.29/per additional minute | "$1199" |
| 2,500 Minuteper month | $2,929 | – | 2500 minutes | $1.19/per additional minute | "$2929" |
| 5,000 Minuteper month | $5,649 | – | 5000 minutes | $1.19/per additional minute | "$5649" |
| 10,000 Minuteper month | $10,599 | – | 10000 minutes | $1.09/per additional minute | "$10599" |
Specialty Answering Service price history
| When | Plan | Before | After | Change |
|---|---|---|---|---|
| 2024Q4 → 2025Q2 | 2 500 Minutebilled monthly | $2,650 | $2,929 | +10% |
| 2024Q4 → 2025Q2 | 1 000 Minutebilled monthly | $1,089 | $1,199 | +10% |
| 2024Q4 → 2025Q2 | Economybilled monthly | $38 | $44 | +16% |
| 2024Q4 → 2025Q2 | 500 Minutebilled monthly | $589 | $649 | +10% |
| 2024Q4 → 2025Q2 | 10 000 Minutebilled monthly | $9,599 | $10,599 | +10% |
| 2024Q4 → 2025Q2 | 5 000 Minutebilled monthly | $5,099 | $5,649 | +11% |
| 2024Q4 → 2025Q2 | 220 Minutebilled monthly | $239 | $269 | +13% |
| 2024Q4 → 2025Q2 | 100 Minutebilled monthly | $139 | $159 | +14% |
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- per second "You are billed by the second."
- Billed beyond usage
- yes, overage billed per minute above plan allowance "if you exceed the number of calling minutes on your Service Plan, SAS will bill you for the minutes you use above your allowance"
- Contract
- no contract, month-to-month "No. With SAS, there is nothing to sign and no long term contracts. Our service is month-to-month."
- Refunds
- Not stated
- Auto renew
- continues month to month until terminated in writing "this Agreement will continue in full force and effect from month to month until terminated in writing by either party"
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- HVAC Answering Service, Inc.
- Online since
- Oct 20, 2004 Domain registration date
- Ships updates
- 0 in the last 12 months Last on May 22, 2023, from their changelog
- Customers
- "Thousands of companies use SAS" their claim
Specialty Answering Service alternatives
PATLive$19 /mochecked Oct 29, 2026
ReceptionHQ MessageExpress$25 /mochecked Oct 29, 2026
AnswerFirst$30 /mochecked Oct 29, 2026
Posh$65 /mochecked Oct 29, 2026
Moneypenny (US)$99 /mochecked Oct 29, 2026
Go Answer$175 /mochecked Oct 29, 2026
AnswerForce$349 /mochecked Oct 29, 2026
AnswerConnect$350 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Specialty Answering Service free?
There's no free plan. Free trial: 14 days or 200 minutes, whichever comes first; no credit card required. Paid plans start at $44/month.
How much does Specialty Answering Service cost?
Paid plans start at $44 per month.
Is Specialty Answering Service HIPAA compliant?
Specialty Answering Service says a HIPAA BAA is available.
