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Specialty Answering Service pricing

Live-operator telephone answering service and call center for small and growing businesses, billed by the minute.

Answering servicesSelf-serve + sales
Visit Specialty Answering ServicePrices checked Oct 29, 2026

How much does Specialty Answering Service cost?

Paid plans start at $44/mo
Free plan
Not stated
Free trial
14 days or 200 minutes, whichever comes first; no credit card required
Enterprise
Contact sales

In your favor

  • No long-term contract. no contract, month-to-month
  • Free trial. 14 days or 200 minutes, whichever comes first; no credit card required
  • No setup fee. Setup is included in the price.

Watch out for

  • Extra usage is billed. yes, overage billed per minute above plan allowance
  • Going over the Economy allowance costs $1.54 per per minute. Included: 0 minutes.

How you buy and get started

Self-serve + salesButtons on their site: FREE TRIAL, Sign up now, Schedule a demo, START YOUR FREE TRIAL
Sign up
Register online for the free trial; no credit card needed
"No credit card is necessary."
Setup
Not stated
When sales steps in
Per call billing requires contacting the company for eligibility
"to see if your business is eligible for per call billing."
Support
Phone ticketing and email support 24x7; live team and chat support 10x5
"Live Team Support"

What Specialty Answering Service does

Specialty Answering Service provides live operators who answer phones, take messages and transfer calls 24 hours a day, with a web portal for messages, call recordings, scripts and reports. Plans are month-to-month, with a 14-day free trial and no credit card required.

Good for
Small and growing businesses, including attorneys, medical practices, real estate, property management and HVAC companies, that want live operators answering around the clock.
Channels
Phone, Text, Email, Chat
Main product
Live telephone answering service (shared virtual receptionists), plus call center and dedicated call center services.
Also includes
Live operators 24 hours a day, Message taking, Call transfers, Customizable call handling and scripts, Online portal to see messages and listen to calls, Reports and analytics
Connects to
Google Apps, Salesforce
Public API
Not stated
MCP server
Not stated
  • Real people answerA live operator available 24 hours a day to answer phones, take messages, and transfer calls.
  • Answers 24/7A live operator available 24 hours a day to answer phones, take messages, and transfer calls.
  • Books appointmentsSee Appointments
  • Transfers callsA live operator available 24 hours a day to answer phones, take messages, and transfer calls.
  • Takes messagesA live operator available 24 hours a day to answer phones, take messages, and transfer calls.
  • Spanish or other languagesspeak Spanish
  • Connects to your toolsWe talk with software you’re already using to make sure communication flows where you want.
  • Spam calls not chargedNot stated

The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)available"HIPAA compliant service for the entire healthcare industry."home
SOC 2Not stated
GDPRNot stated
CCPANot stated
PCIPCI compliant call center"Our call center is PCI compliant"pricing
ISO 27001Not stated
Single sign-onNot stated
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Economyper month $44 – – $1.54/per minute "$44"
100 Minuteper month $159 – 100 minutes $1.44/per additional minute "$159"
220 Minuteper month $269 – 220 minutes $1.44/per additional minute "$269"
500 Minuteper month $649 – 500 minutes $1.34/per additional minute "$649"
1,000 Minuteper month $1,199 – 1000 minutes $1.29/per additional minute "$1199"
2,500 Minuteper month $2,929 – 2500 minutes $1.19/per additional minute "$2929"
5,000 Minuteper month $5,649 – 5000 minutes $1.19/per additional minute "$5649"
10,000 Minuteper month $10,599 – 10000 minutes $1.09/per additional minute "$10599"

Specialty Answering Service price history

WhenPlanBeforeAfterChange
2024Q4 → 2025Q22 500 Minutebilled monthly$2,650$2,929+10%
2024Q4 → 2025Q21 000 Minutebilled monthly$1,089$1,199+10%
2024Q4 → 2025Q2Economybilled monthly$38$44+16%
2024Q4 → 2025Q2500 Minutebilled monthly$589$649+10%
2024Q4 → 2025Q210 000 Minutebilled monthly$9,599$10,599+10%
2024Q4 → 2025Q25 000 Minutebilled monthly$5,099$5,649+11%
2024Q4 → 2025Q2220 Minutebilled monthly$239$269+13%
2024Q4 → 2025Q2100 Minutebilled monthly$139$159+14%

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Billing increment
per second
"You are billed by the second."
Billed beyond usage
yes, overage billed per minute above plan allowance
"if you exceed the number of calling minutes on your Service Plan, SAS will bill you for the minutes you use above your allowance"
Contract
no contract, month-to-month
"No. With SAS, there is nothing to sign and no long term contracts. Our service is month-to-month."
Refunds
Not stated
Auto renew
continues month to month until terminated in writing
"this Agreement will continue in full force and effect from month to month until terminated in writing by either party"
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
HVAC Answering Service, Inc.
Online since
Oct 20, 2004
Domain registration date
Ships updates
0 in the last 12 months
Last on May 22, 2023, from their changelog
Customers
"Thousands of companies use SAS"
their claim

Specialty Answering Service alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Specialty Answering Service free?

There's no free plan. Free trial: 14 days or 200 minutes, whichever comes first; no credit card required. Paid plans start at $44/month.

How much does Specialty Answering Service cost?

Paid plans start at $44 per month.

Is Specialty Answering Service HIPAA compliant?

Specialty Answering Service says a HIPAA BAA is available.