How much does PATLive cost?
- Free plan
- Not stated
- Free trial
- 14-day full-feature free trial on any plan, then selected plan begins
- Enterprise
- Contact sales
In your favor
- No long-term contract. No contracts; month-to-month, change or cancel anytime
- Free trial. 14-day full-feature free trial on any plan, then selected plan begins
Watch out for
- Extra usage is billed. Additional minutes, outreaches or chats billed at the plan's additional rate
- Going over the Live Outbound Calls: Pay as you go allowance costs $8.95 per outreach. Included: 0 outreaches.
How you buy and get started
- Sign up
- Self-serve free trial signup online "Start Free Trial"
- Setup
- Assigned local or toll-free number at signup; forward calls or port your number "When you signup, we’ll assign your choice of a local or toll-free number."
- When sales steps in
- Enterprise or high call volume or dedicated agents "High call volume or dedicated agents?"
- Support
- Phone support line 800-775-7790 "800-775-7790"
What PATLive does
PATLive provides human-only call answering, outbound calling and live chat, 24/7, with plans priced by included minutes, outreaches or chats. It includes message taking, call screening and transfers, appointment scheduling, lead capture and Spanish-language support in every plan.
- Good for
- Small and mid-size businesses (legal, medical, home services, real estate and others) that want live human receptionists around the clock, plus enterprises needing dedicated teams.
- Channels
- phone, live chat, outbound calls, text, email
- Main product
- Live Call Answering
- Also includes
- 100% US receptionists, 24/7 human answering, Apps & integrations, Call recordings & reporting, Call screening & transfers, Message taking
- Connects to
- AppointmentPlus, Calendly, Google Calendar, MindBody, Schedulicity, SetMore, AgileCRM, BigCommerce, AppFolio (via Zapier), Freshsales, Salesforce
- Public API
- Yes
- MCP server
- Not stated
- Real people answer
100% human answering, 14-day free trial, no contracts
- Answers 24/7
24/7 service isn’t just something we offer, it’s included in every plan.
- Books appointments
New appointments, reschedules, and cancellations – we can do them all in the scheduling software you already u
- Transfers calls
We screen and transfer calls based on your rules and each employee's real-time status — easily updated in our
- Takes messages
We’ll relay an accurate account of who called, how to reach them, and what they needed, so you can follow up w
- Spanish or other languages
You can take advantage of our bilingual service for your Spanish-speaking callers at no extra cost.
- Connects to your tools
Our native integrations make your virtual receptionists feel like they’re sitting right next to you.
- Spam calls not chargedNot stated
The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Live Outbound Calls: Pay as you go/month | $19 | – | – | $8.95/outreach | "Monthly $19 Additional outreach $8.95" |
| Live Chat: Pay as you go/month | $19 | – | – | $9.95/chat | "Monthly $19 Additional chat $9.95" |
| Live Call Answering: Pay as you go/month | $49 | – | – | $2.99/minute | "Pay as you go No included minutes Monthly $49 Additional min $2.99" |
| Live Call Answering: 50 minutes/month | $99 | – | 50 minutes | $2.29/minute | "Monthly $99 Additional min $2.29" |
| Live Chat: 25 chats/month | $149 | – | 25 chats | $8.95/chat | "Monthly $149 Additional chat $8.95" |
| Live Call Answering: 100 minutes/month | $189 | – | 100 minutes | $2.09/minute | "Monthly $189 Additional min $2.09" |
| Live Outbound Calls: 25 outreaches/month | $199 | – | 25 outreaches | $8.49/outreach | "Monthly $199 Additional outreach $8.49" |
| Live Chat: 50 chats/month | $279 | – | 50 chats | $8.49/chat | "Monthly $279 Additional chat $8.49" |
| Live Outbound Calls: 50 outreaches/month | $309 | – | 50 outreaches | $8.29/outreach | "Monthly $309 Additional outreach $8.29" |
| Live Call Answering: 200 minutes/month | $349 | – | 200 minutes | $1.99/minute | "Monthly $349 Additional min $1.99" |
| Live Chat: 75 chats/month | $399 | – | 75 chats | $8.29/chat | "Monthly $399 Additional chat $8.29" |
| Live Outbound Calls: 75 outreaches/month | $459 | – | 75 outreaches | $7.95/outreach | "Monthly $459 Additional outreach $7.95" |
| Live Call Answering: 300 minutes/month | $479 | – | 300 minutes | $1.89/minute | "Monthly $479 Additional min $1.89" |
| Live Chat: 100 chats/month | $499 | – | 100 chats | $7.95/chat | "Monthly $499 Additional chat $7.95" |
| Live Outbound Calls: 100 outreaches/month | $599 | – | 100 outreaches | $7.49/outreach | "Monthly $599 Additional outreach $7.49" |
| Live Call Answering: 500 minutes/month | $759 | – | 500 minutes | $1.79/minute | "Monthly $759 Additional min $1.79" |
| Live Chat: 200 chats/month | $999 | – | 200 chats | $7.49/chat | "Monthly $999 Additional chat $7.49" |
| Live Outbound Calls: 200 outreaches/month | $1,199 | – | 200 outreaches | $7.29/outreach | "Monthly $1,199 Additional outreach $7.29" |
| Live Call Answering: 1,000 minutes/month | $1,499 | – | 1000 minutes | $1.69/minute | "Monthly $1,499 Additional min $1.69" |
| Live Chat: 300 chats/month | $1,499 | – | 300 chats | $7.29/chat | "Monthly $1,499 Additional chat $7.29" |
| Live Outbound Calls: 300 outreaches/month | $1,799 | – | 300 outreaches | $6.99/outreach | "Monthly $1,799 Additional outreach $6.99" |
| Live Chat: 400 chats/month | $1,999 | – | 400 chats | $6.99/chat | "Monthly $1,999 Additional chat $6.99" |
| Live Outbound Calls: 400 outreaches/month | $2,299 | – | 400 outreaches | $6.49/outreach | "Monthly $2,299 Additional outreach $6.49" |
| Live Chat: 500 chats/month | $2,499 | – | 500 chats | $6.49/chat | "Monthly $2,499 Additional chat $6.49" |
| Live Outbound Calls: 500 outreaches/month | $2,799 | – | 500 outreaches | $5.99/outreach | "Monthly $2,799 Additional outreach $5.99" |
| Live Call Answering: 2,000 minutes/month | $2,899 | – | 2000 minutes | $1.64/minute | "Monthly $2,899 Additional min $1.64" |
| Live Call Answering: 3,000 minutes/month | $4,299 | – | 3000 minutes | $1.59/minute | "Monthly $4,299 Additional min $1.59" |
| Live Chat: 1,000 chats/month | $4,999 | – | 1000 chats | $5.99/chat | "Monthly $4,999 Additional chat $5.99" |
| Live Outbound Calls: 1,000 outreaches/month | $5,399 | – | 1000 outreaches | $5.49/outreach | "Monthly $5,399 Additional outreach $5.49" |
| Live Call Answering: 4,000 minutes/month | $5,599 | – | 4000 minutes | $1.54/minute | "Monthly $5,599 Additional min $1.54" |
| Live Call Answering: 5,000 minutes/month | $6,899 | – | 5000 minutes | $1.49/minute | "Monthly $6,899 Additional min $1.49" |
| Enterprise | Quote | – | – | – | "Custom Call Operations for Complex Organizations" |
PATLive price history
No price changes on PATLive's pricing page since 2023Q1, across 16 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Auto renew
- Not stated
- Billed beyond usage
- Additional minutes, outreaches or chats billed at the plan's additional rate "Additional min $2.99"
- Billing increment
- Billed only for time receptionists are live on calls; no charge for after-call notes, message entry or wrap-up "We don’t charge for after-call notes, message entry, or wrap-up, which can inflate billable time by minutes per call."
- Contract
- No contracts; month-to-month, change or cancel anytime "No! PATLive offers affordable month-to-month service with no contracts required. You can upgrade, downgrade, or cancel anytime."
- Price change notice
- Not stated
- Refunds
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- PATLive, Inc.
- Online since
- Jul 10, 1999 Domain registration date
- Customers
- "Thousands of businesses use PATLive" their claim
PATLive alternatives
ReceptionHQ MessageExpress$25 /mochecked Oct 29, 2026
AnswerFirst$30 /mochecked Oct 29, 2026
Specialty Answering Service$44 /mochecked Oct 29, 2026
Posh$65 /mochecked Oct 29, 2026
Moneypenny (US)$99 /mochecked Oct 29, 2026
Go Answer$175 /mochecked Oct 29, 2026
AnswerForce$349 /mochecked Oct 29, 2026
AnswerConnect$350 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is PATLive free?
There's no free plan. Free trial: 14-day full-feature free trial on any plan, then selected plan begins. Paid plans start at $19/month.
How much does PATLive cost?
Paid plans start at $19 per month.
