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AnswerAmerica pricing

Pay-per-call answering service where US-based live agents answer your business calls 24/7, paid from prepaid call credits.

Answering servicesPriced per minuteSelf-serve
Visit AnswerAmericaPrices checked Oct 29, 2026

How much does AnswerAmerica cost?

Usage price from $1.47/minute
Free plan
Not stated
Usage price
$1.47/minute
Enterprise
Contact sales

In your favor

  • No long-term contract. No contracts, cancel anytime
  • No overage charges. No minimums or overages
  • No setup fee. No setup or activation fees
  • Notice before price changes. Prices can change at any time, but not until existing account balance is used at the old rate

How you buy and get started

Self-serveButtons on their site: Be Live In 5 Minutes, Sign Up, Get Started
Sign up
Sign up online, no sales rep required
"Sign up online and be live in 5 minutes True Pay-as-You-Go"
Setup
Minutes; number goes live right after signup
"Setup takes minutes. Your number goes live immediately after signup."
When sales steps in
Not stated
Support
Existing clients send a support ticket via the client portal
"For existing clients with questions about their account, please log in to your"

What AnswerAmerica does

AnswerAmerica sells prepaid call credits, with one credit used per answered call. You forward your business line to a new number and manage call logs, messages and billing in one dashboard.

Good for
Small and medium businesses, contractors, real estate professionals, healthcare offices and service companies that want live human call answering without contracts or monthly fees.
Channels
phone, SMS message delivery, email message delivery
Main product
Pay-per-call live answering service
Also includes
24/7/365 live US-based agents, Full transcripts of each call, Email message delivery at no charge, SMS message delivery at no charge, Real-time dashboard with call logs, messages and billing, Keep your existing phone number via call forwarding
Public API
Not stated
MCP server
Not stated
  • Real people answerReal Conversations, Not Bots
  • Answers 24/724/7/365 Availability
  • Books appointmentsNot stated
  • Transfers callsNot stated
  • Takes messagesEmail Message Delivery – FREE
  • Spanish or other languagesNot stated
  • Connects to your toolsNot stated
  • Spam calls not chargedNot stated

The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)available"HIPAA Compliant"home
SOC 2SOC 2 compliant"SOC 2 Compliant"home
GDPRNot stated
CCPAStates CCPA compliance"AnswerAmerica does not sell, trade, share, transfer, or disclose consumers’ personal information, for any purpose, including but not limited to direct marketing."privacy
PCINot stated
ISO 27001ISO certified (standard not specified)"ISO Certified"home
Single sign-onNot stated
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Pay per callper answered call $1.47per minute – – – "Just $1.47 per answered call!"
Economyof credits – – 20 credits – "14 per call sign up https://portal.answeramerica.com/signup economy package ideal for thos"
Bronzeof credits – – 34 credits – "storage get started https://portal.answeramerica.com/signup bronze package this option is "
Small Businessof credits – – 74 credits – "47 per call sign up https://portal.answeramerica.com/signup small business package the mos"
Silverof credits – – 153 credits – "35 per call sign up https://portal.answeramerica.com/signup silver package for businesses "
Goldof credits – – 333 credits – "31 per call sign up https://portal.answeramerica.com/signup gold package tailored for larg"
Platinumof credits – – 660 credits – "20 per call sign up https://portal.answeramerica.com/signup platinum package the ultimate "

Fine print

Billing increment
Per call, 1 credit each
"1 credit = 1 call from start to finish"
Billed beyond usage
No minimums or overages
"No minimums or overages"
Contract
No contracts, cancel anytime
"No contracts, cancel anytime"
Refunds
Not stated
Auto renew
Not stated
Price change notice
Prices can change at any time, but not until existing account balance is used at the old rate
"Prices are subject to change at any time, but changes will not be effective until the money in the account at the time of the change has been used for Services at the old rate."

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Address
1420 Southlake Plaza Dr Ste. A, Morrow, GA 30260
Online since
Mar 6, 1997
Domain registration date
Customers
"50M+ calls answered, 5000+ businesses served"
their claim
Backing
"Member of the AnswerNet family"
their words

AnswerAmerica alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is AnswerAmerica free?

No free plan is stated on AnswerAmerica's pricing page.

Is AnswerAmerica HIPAA compliant?

AnswerAmerica says a HIPAA BAA is available.