How much does AnswerAmerica cost?
- Free plan
- Not stated
- Usage price
- $1.47/minute
- Enterprise
- Contact sales
In your favor
- No long-term contract. No contracts, cancel anytime
- No overage charges. No minimums or overages
- No setup fee. No setup or activation fees
- Notice before price changes. Prices can change at any time, but not until existing account balance is used at the old rate
How you buy and get started
- Sign up
- Sign up online, no sales rep required "Sign up online and be live in 5 minutes True Pay-as-You-Go"
- Setup
- Minutes; number goes live right after signup "Setup takes minutes. Your number goes live immediately after signup."
- When sales steps in
- Not stated
- Support
- Existing clients send a support ticket via the client portal "For existing clients with questions about their account, please log in to your"
What AnswerAmerica does
AnswerAmerica sells prepaid call credits, with one credit used per answered call. You forward your business line to a new number and manage call logs, messages and billing in one dashboard.
- Good for
- Small and medium businesses, contractors, real estate professionals, healthcare offices and service companies that want live human call answering without contracts or monthly fees.
- Channels
- phone, SMS message delivery, email message delivery
- Main product
- Pay-per-call live answering service
- Also includes
- 24/7/365 live US-based agents, Full transcripts of each call, Email message delivery at no charge, SMS message delivery at no charge, Real-time dashboard with call logs, messages and billing, Keep your existing phone number via call forwarding
- Public API
- Not stated
- MCP server
- Not stated
- Real people answer
Real Conversations, Not Bots
- Answers 24/7
24/7/365 Availability
- Books appointmentsNot stated
- Transfers callsNot stated
- Takes messages
Email Message Delivery – FREE
- Spanish or other languagesNot stated
- Connects to your toolsNot stated
- Spam calls not chargedNot stated
The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "HIPAA Compliant"home |
| SOC 2 | SOC 2 compliant | "SOC 2 Compliant"home |
| GDPR | Not stated | |
| CCPA | States CCPA compliance | "AnswerAmerica does not sell, trade, share, transfer, or disclose consumers’ personal information, for any purpose, including but not limited to direct marketing."privacy |
| PCI | Not stated | |
| ISO 27001 | ISO certified (standard not specified) | "ISO Certified"home |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Pay per callper answered call | $1.47per minute | – | – | – | "Just $1.47 per answered call!" |
| Economyof credits | – | – | 20 credits | – | "14 per call sign up https://portal.answeramerica.com/signup economy package ideal for thos" |
| Bronzeof credits | – | – | 34 credits | – | "storage get started https://portal.answeramerica.com/signup bronze package this option is " |
| Small Businessof credits | – | – | 74 credits | – | "47 per call sign up https://portal.answeramerica.com/signup small business package the mos" |
| Silverof credits | – | – | 153 credits | – | "35 per call sign up https://portal.answeramerica.com/signup silver package for businesses " |
| Goldof credits | – | – | 333 credits | – | "31 per call sign up https://portal.answeramerica.com/signup gold package tailored for larg" |
| Platinumof credits | – | – | 660 credits | – | "20 per call sign up https://portal.answeramerica.com/signup platinum package the ultimate " |
Fine print
- Billing increment
- Per call, 1 credit each "1 credit = 1 call from start to finish"
- Billed beyond usage
- No minimums or overages "No minimums or overages"
- Contract
- No contracts, cancel anytime "No contracts, cancel anytime"
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Prices can change at any time, but not until existing account balance is used at the old rate "Prices are subject to change at any time, but changes will not be effective until the money in the account at the time of the change has been used for Services at the old rate."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Address
- 1420 Southlake Plaza Dr Ste. A, Morrow, GA 30260
- Online since
- Mar 6, 1997 Domain registration date
- Customers
- "50M+ calls answered, 5000+ businesses served" their claim
- Backing
- "Member of the AnswerNet family" their words
AnswerAmerica alternatives
PATLive$19 /mochecked Oct 29, 2026
ReceptionHQ MessageExpress$25 /mochecked Oct 29, 2026
AnswerFirst$30 /mochecked Oct 29, 2026
Specialty Answering Service$44 /mochecked Oct 29, 2026
Posh$65 /mochecked Oct 29, 2026
Moneypenny (US)$99 /mochecked Oct 29, 2026
Go Answer$175 /mochecked Oct 29, 2026
AnswerForce$349 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is AnswerAmerica free?
No free plan is stated on AnswerAmerica's pricing page.
Is AnswerAmerica HIPAA compliant?
AnswerAmerica says a HIPAA BAA is available.
