How much does LEX Reception cost?
- Free plan
- Not stated
In your favor
- Notice before price changes. Prices subject to change without prior notice
Watch out for
- Extra usage is billed. Yes, per-minute overage charges
- Going over the Entry allowance costs $2.75 per minute. Included: 150 minutes.
How you buy and get started
- Sign up
- Select a plan and sign up online "It's easy to get started with LEX Reception. Just choose one of our monthly plans."
- Setup
- Live in under a day from sign-up; onboarding call to build scripts, forwarding rules and integrations "From sign up, we can start answering your calls within less than a day."
- When sales steps in
- Non-profit pricing and plan sizes beyond 2,000 minutes by phone "Looking for a different plan size? Call us at"
- Support
- 24/7 phone support "Call us 24/7 at [(800) 800-9995](tel:8008009995) or email us"
What LEX Reception does
LEX Reception provides human receptionists who answer calls and chats, schedule appointments, and take legal intake for law firms, with no AI. Plans are monthly bundles of minutes starting at $425, with per-minute overage.
- Good for
- Law firms of any practice area, from solo attorneys to larger firms, needing 24/7 call answering and client intake.
- Channels
- phone, live chat, SMS, email
- Main product
- 24/7 legal reception (live human call and chat answering, intake, scheduling)
- Also includes
- 24/7 legal reception, Client intake, Appointment scheduling (Setmore Pro), Email & SMS notifications, Desktop & mobile app, Business phone number
- Connects to
- Clio, MyCase, LawPay, PracticePanther, Filevine, Lawmatics, Smokeball, CosmoLex, CASEpeer, Setmore
- Public API
- Not stated
- MCP server
- Not stated
- Real people answer
Our legal receptionists answer calls, schedule appointments, qualify leads and intake new clients day and nigh
- Answers 24/7
Real legal receptionists available at every hour to help you win more, intake faster and lawyer better.
- Books appointments
Sync LEX with your calendar and let our receptionists book appointments 24/7.
- Transfers callsNot stated
- Takes messages
Email & SMS notifications
- Spanish or other languages
Reception services are available in English and Spanish to make every person feel understood.
- Connects to your tools
All information flows directly into your CRM or case management system.
- Spam calls not charged
There is no charge for the first 30 interactions under 30 seconds per billing cycle.
The same 8 checks appear on every tool in Answering services. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Entry/mo | $425 | – | 150 minutes | $2.75/minute | "$425 /mo" |
| Most Popular/mo | $450 | – | 300 minutes | $2.25/minute | "$450 /mo" |
| Growth/mo | $775 | – | 500 minutes | $2.25/minute | "$775 /mo" |
| 750 minutes/mo | $1,155 | – | 750 minutes | $2.25/minute | "| 750 minutes | $1,155 /mo | $2.25 per add. min. |" |
| 950 minutes/mo | $1,465 | – | 950 minutes | $2.25/minute | "| 950 minutes | $1,465 /mo | $2.25 per add. min. |" |
| 1,250 minutes/mo | $1,925 | – | 1250 minutes | $2.25/minute | "| 1,250 minutes | $1,925 /mo | $2.25 per add. min. |" |
| 1,500 minutes/mo | $2,300 | – | 1500 minutes | $2.25/minute | "| 1,500 minutes | $2,300 /mo | $2.25 per add. min. |" |
| 2,000 minutes/mo | $3,050 | – | 2000 minutes | $2.25/minute | "| 2,000 minutes | $3,050 /mo | $2.25 per add. min. |" |
| Non-profit | Quote | – | – | – | "Call 24/7 to discuss pricing at" |
Fine print
- Billing increment
- 1 minute, rounded up "All interactions are rounded up to the nearest minute and billed in 1 minute increments."
- Billed beyond usage
- Yes, per-minute overage charges "We charge overage charges per minute, and you can view our overage charges for each plan above."
- Contract
- No lock-in; plans can scale up or down "Not at all. Our [flexible plans](https://www.lexreception.com/plans) can scale up or down depending on your needs."
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Prices subject to change without prior notice "Price, quantity and availability of any service are subject to change without prior notice."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- LEX Reception
- Online since
- Sep 19, 2011 Domain registration date
- Customers
- "Kohlmeyer Hagen cut missed leads by 95%" their claim
LEX Reception alternatives
PATLive$19 /mochecked Oct 29, 2026
ReceptionHQ MessageExpress$25 /mochecked Oct 29, 2026
AnswerFirst$30 /mochecked Oct 29, 2026
Specialty Answering Service$44 /mochecked Oct 29, 2026
Posh$65 /mochecked Oct 29, 2026
Moneypenny (US)$99 /mochecked Oct 29, 2026
Go Answer$175 /mochecked Oct 29, 2026
AnswerForce$349 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is LEX Reception free?
No free plan is stated on LEX Reception's pricing page. Paid plans start at $425/month.
How much does LEX Reception cost?
Paid plans start at $425 per month.
