How much does Upstage cost?
- Free plan
- Yes
- Usage price
- $0.15/minute
- Enterprise
- Contact sales
In your favor
- Free plan. Studio agents include 10 free runs with no credit card; File Search beta is free; Free Tier API exists per privacy page; eligible schools, hospitals and nonprofits get free access to Solar Pro and Document Parse for up to one year
Watch out for
- Extra usage is billed. If credits run out, usage continues and is billed to the registered payment method
How you buy and get started
- Sign up
- Self-serve signup to Console and Studio; purchase prepaid credits by credit card "Credits are a prepaid balance system for Upstage AI API services."
- Setup
- Not stated
- When sales steps in
- Enterprise tier is custom priced via Contact sales "Tailored for mission-critical workloads. Flexible rate limits and dedicated support built around your operations."
- Support
- Tier 1 (Explore): community support only "Community support only"
- Support
- Tier 2 (Build): email support, 3-business-day response "Email support with a 3-business-day response time"
- Support
- Tier 3 (Scale): priority support, 1-business-day response "Priority support with guaranteed 1-business-day response time"
What Upstage does
Upstage offers the Solar LLM family, embedding models, and document parsing and extraction APIs, usable via a REST API, Studio, cloud marketplaces or on-prem. Pricing is per token or per page, with prepaid commitment tiers that add bonus credits and rate limits.
- Good for
- Enterprises in insurance, finance, healthcare and manufacturing that need LLMs and document processing, including teams needing on-prem or marketplace deployment.
- Channels
- REST API via Console, Console Playground, Upstage Studio, AWS Marketplace, Azure and Snowflake marketplaces, On-prem deployment
- Main product
- Solar LLM family (Solar Pro 4, Solar Mini 4) with document AI APIs
- Also includes
- Solar Pro 4 LLM, Solar Mini 4 LLM, Syn Pro LLM for Japan, Embed 2 embedding model, File Search API (beta), Document Parse
- Connects to
- AWS Marketplace, Azure, Snowflake
- Public API
- Yes
- MCP server
- Not stated
- Public API access
Build directly with the Upstage API
- Long context windowNot stated
- Fine-tuning supportNot stated
- Tool and function calling
Agentic LLM built for multi-step real work: tool calling, terminal tasks, and long-document reasoning
- Image and audio inputNot stated
- SOC 2 complianceNot stated
- Zero data retention optionNot stated
- VPC or on-prem deployment
Bring our models behind your firewall for full data sovereignty and compliance
The same 8 checks appear on every tool in Large language models. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Commitment tier Explore/monthly prepaid | $100 | $100per month | – | – | "$100+ /monthly prepaid" "$1,200+ /yearly prepaid" |
| Commitment tier Build/monthly prepaid | $500 | $500per month | – | – | "$500+ /monthly prepaid" "$6,000+ /yearly prepaid" |
| Commitment tier Scale/monthly prepaid | $5,000 | $5,000per month | – | – | "$5,000+ /monthly prepaid" "$60,000+ /yearly prepaid" |
| Solar Pro 4 (input)/ 1M tokens | $0.15per minute | – | – | – | "$0.30 / 1M tokens0.151M tokens" |
| Solar Pro 4 (cached input)/ 1M tokens | $0.03per minute | – | – | – | "$0.06 / 1M tokens0.031M tokens" |
| Solar Pro 4 (output)/ 1M tokens | $0.60per minute | – | – | – | "$1.20 / 1M tokens0.601M tokens" |
| Solar Mini 4 (input)/ 1M tokens | $0.10per minute | – | – | – | "Input 0.101M tokens" |
| Solar Mini 4 (output)/ 1M tokens | $0.40per minute | – | – | – | "Output 0.401M tokens" |
| Document Parse Standard/ page | $0.01per minute | – | – | – | "Standard 0.01 Page" |
| Document Parse Enhanced/ page | $0.03per minute | – | – | – | "Enhanced 0.03 Page" |
| Enterprise | Quote | – | – | – | "Custom pricing" |
Free plan: Studio agents include 10 free runs with no credit card; File Search beta is free; Free Tier API exists per privacy page; eligible schools, hospitals and nonprofits get free access to Solar Pro and Document Parse for up to one year
Fine print
- Auto renew
- Optional auto-recharge of credits, monthly or yearly, can be terminated anytime "Auto-recharge can be terminated anytime via the Edit button."
- Billed beyond usage
- If credits run out, usage continues and is billed to the registered payment method "Even if your credits run out, your API usage won’t be interrupted—charges will be billed to your registered payment method."
- Billing increment
- Per 1M tokens for LLMs; per page for document products "Input(Cached)"
- Contract
- Not stated
- Price change notice
- Not stated
- Refunds
- Credits generally non-refundable; refundable only if no API usage history "Refundable: Only if there is no API usage history"
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Upstage Co., Ltd.
- Address
- Rooms 812-817, Spark Plus Gangnam Branch 5, Hall 2, Korea Science and Technology
- Online since
- Aug 30, 2020 Domain registration date
- Funding
- Raised over $100M from investors including SoftBank Ventures Asia, SK Networks, Korea Telecom, Company K Partners, Primer Sazze Partners "Raised over $100M from incredible investors like SoftBank Ventures Asia, SK Networks, Korea Telecom, Company K Partners, Primer Sazze Partners, and more."
- Customers
- "Trusted by leading companies worldwide" their claim
- Backing
- "CB Insights AI 100 (2025)" their words
Upstage alternatives
Mistral AI$5.99 /moFree plan · checked Oct 29, 2026
Hugging Face$9 /moFree plan · checked Oct 29, 2026
Cohere$2,000 /moFree plan · checked Oct 29, 2026
AI21 Labs$0.20 /minutechecked Oct 29, 2026
Alibaba QwenQuoteFree plan · checked Oct 29, 2026
Amazon Bedrock$2 /minutechecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Upstage free?
Yes. Studio agents include 10 free runs with no credit card; File Search beta is free; Free Tier API exists per privacy page; eligible schools, hospitals and nonprofits get free access to Solar Pro and Document Parse for up to one year Paid plans start at $100/month.
How much does Upstage cost?
Paid plans start at $100 per month billed yearly, or $100 billed monthly.