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LumenVox pricing

Capacity is an AI platform with voice, chat, SMS and email agents, agent assist, analytics and outbound campaigns for customer interactions.

Voice agent platformsSales-led
Visit LumenVoxPrices checked Oct 29, 2026

How much does LumenVox cost?

PriceNot publishedLumenVox asks you to contact sales.
Free plan
Not stated
Read from www.lumenvox.com/pricing/ on Oct 29, 2026. Price changed? Tell usSee the line each price came from

How you buy and get started

Sales-ledButtons on their site: Request a Demo, Book a Demo
Sign up
Not stated
Setup
Demo first, then Capacity helps set it up
"Just [request a demo](https://capacity.com/request-a-demo/). We’ll show you how it works and help you set it up to match your needs."
When sales steps in
Not stated

What LumenVox does

Capacity offers conversational AI for contact centers, including voice agents, speech recognition, text-to-speech, custom voices, voice biometrics and sentiment analysis. It is sold through demos and can run in the cloud, on-premise or hybrid.

Good for
Contact centers and customer support teams that want voice and chat automation connected to their CRMs and helpdesks.
Channels
Voice, Chat, SMS, Email, WhatsApp, IVR, Mobile apps, Websites
Main product
Capacity Platform (Conversational AI, Voice AI Agent)
Also includes
Voice AI Agent, Chat AI Agent, SMS AI Agent, Email AI Agent, Voice Biometrics, Text-to-Speech
Connects to
CRMs, Helpdesks, Chat platforms, IVRs
Public API
Yes
MCP server
Not stated
  • Inbound callsRoutes calls accurately based on real-time voice understanding.
  • Outbound calls[Voice Campaigns](/voice-campaigns/)
  • Phone numbers includedNot stated
  • Choose your AI modelNot stated
  • Choose the voiceCreate a one-of-a-kind AI voice that reflects your brand’s personality with just 15 hours of recorded speech.
  • Public APIWorks with IVRs and automation tools via gRPC & MRCP APIs.
  • Connects to your toolsYes. Capacity connects easily to your current tools like CRMs, helpdesks and chat platforms, so you don’t have
  • HIPAA optionNot stated

The same 8 checks appear on every tool in Voice agent platforms. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRNot stated
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onNot stated
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

No prices are published on LumenVox's pricing page.

Fine print

Billing increment
Not stated
Billed beyond usage
Not stated
Contract
Not stated
Refunds
Not stated
Auto renew
Not stated
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
AI Software, LLC, doing business as Capacity
Address
St. Louis
Online since
May 26, 2001
Domain registration date
Founder
David Karandish
Founder
Chris Sims
Customers
"Trusted by 20,000+ organizations"
their claim
Backing
"Part of the Equity.com incubator"
their words

LumenVox alternatives

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Reviews elsewhere

G2 ↗Trustpilot ↗Reddit ↗Product Hunt ↗

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is LumenVox free?

No free plan is stated on LumenVox's pricing page.