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Amazon Q Business pricing

Amazon Q Business is an AWS generative AI assistant for workplace search, content creation, app building and actions across company data, now closed to new customers and succeeded by Amazon Quick.

AI assistantsPriced per documentsSelf-serve + sales
Visit Amazon Q BusinessPrices checked Oct 29, 2026

How much does Amazon Q Business cost?

Paid plans start at $3/mo
Free plan
Not stated
Free trial
60-day free trial for up to 50 Pro or Lite users per application; 1,500 index hours…
Usage price
$0.14/documents
Read from aws.amazon.com/q/business/pricing/ on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

  • Free trial. 60-day free trial for up to 50 Pro or Lite users per application; 1,500 index hours within 60 days; 30-day trial for Amazon Q in QuickSight for up to 4 users

Watch out for

  • Their pages disagree: Index cost per month for Example 2. "Enterprise Index: $9,504" vs "Enterprise Index: $9,360"

How you buy and get started

Self-serve + salesButtons on their site: Get started with Amazon Q Business today, Connect with a specialist
Sign up
Console sign-up link shown, but product closed to new customers
"Amazon Q Business is no longer available to new customers."
Setup
Not stated
When sales steps in
Not stated

What Amazon Q Business does

Amazon Q Business answers questions from a company's documents and application data, creates lightweight apps, and performs actions in tools like Jira and Salesforce. It is billed per user per month plus hourly index capacity, and AWS says it is no longer available to new customers.

Good for
Existing enterprise Q Business customers; new buyers are pointed to Amazon Quick.
Channels
Web conversational interface, Web browser extension (Edge, Chrome, Firefox), Slack, Microsoft Outlook, Microsoft Word, Microsoft Teams
Main product
Amazon Q Business
Also includes
Permission-aware answers with citations across company data, Amazon Q Apps for creating and sharing lightweight AI apps, Over 50 actions in apps such as Jira, Salesforce, PagerDuty, Insights on uploaded files, Web browser extension, Role-based permissions and topic filters
Connects to
Jira, Salesforce, PagerDuty, ServiceNow, SharePoint, Confluence, Slack, Microsoft Outlook, Microsoft Teams, Amazon QuickSight
Public API
Yes
MCP server
Not stated
  • Team admin and SSOAmazon Q Business provides administrative controls, such as the ability to block entire topics and filter both
  • No training on your dataNot stated
  • Connects to company appsSecurely connect Amazon Q Business to your business knowledge and data
  • File and document analysisGain fast insights on your uploaded files
  • Web search and researchNot stated
  • Custom assistants or agentsAmazon Q Apps, a lightweight app creation capability in Amazon Q Business, automates prompting, content creati
  • Task and workflow automationWork across applications with ease with a ready-to-use library of over 50 actions across popular business appl
  • Email and calendar integrationIntegrate seamlessly in Slack, Microsoft Outlook, Word, and Teams
  • Choice of AI modelsNot stated
  • API accessEmbed Amazon Q Business functionality on your public webpages with the Amazon Q embedded Chat or ChatSync API.

The same 10 checks appear on every tool in AI assistants. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRNot stated
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onSecure sign-on with enterprise login, included in Lite and Pro"Use secure and seamless sign-on with enterprise login"pricing
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Amazon Q Business Liteper user/mo. $3 – – – "$3 per user/mo."
Amazon Q Business Proper user/mo. $20 – – – "$20 per user/mo."
Consumption pricing (anonymous use)for 30,000 units/ month $200 – 30000 units – "$200 for 30,000 units/ month"
Starter Indexper hour for one unit $0.14per documents – 20000 documentslimit five units per application – "Priced at $0.140 per hour for one unit (limit five units per application)"
Enterprise Indexper hour for one unit $0.26per documents – 20000 documents – "Priced at $0.264 per hour for one unit"
Their pages disagree: Index cost per month for Example 2"Enterprise Index: $9,504" vs "Enterprise Index: $9,360"

Fine print

Billing increment
Index billed per hour per unit; subscriptions per user per month
"You are charged for index units per hour depending on the type of index and the number of units."
Billed beyond usage
New unit bundles are purchased automatically when units run out
"New bundles are automatically purchased at the same price point once all units are used."
Contract
Not stated
Refunds
Not stated
Auto renew
Not stated
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Amazon Web Services, Inc.

Amazon Q Business alternatives

Fathom$15 /moFree plan · checked Oct 29, 2026Notion AI$10 /moFree plan · checked Oct 29, 2026Claude (Team / Enterprise)$17 /moFree plan · checked Oct 29, 2026Salesforce Agentforce$5 /moFree plan · checked Oct 29, 2026Google Gemini (Workspace / Gemini Enterprise)$7 /mochecked Oct 29, 2026Slack AI$7.25 /moFree plan · checked Oct 29, 2026ClickUp Brain$9 /moFree plan · checked Oct 29, 2026Reclaim AI$10 /moFree plan · checked Oct 29, 2026

Reviews elsewhere

G2 ↗Trustpilot ↗Reddit ↗Product Hunt ↗

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Amazon Q Business free?

There's no free plan. Free trial: 60-day free trial for up to 50 Pro or Lite users per application; 1,500 index hours within 60 days; 30-day trial for Amazon Q in QuickSight for up to 4 users. Paid plans start at $3/month.

How much does Amazon Q Business cost?

Paid plans start at $3 per month.