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Salesforce Agentforce pricing

Agentforce is Salesforce's platform for building and running AI agents for service, sales, and employee tasks.

AI assistantsFree planPriced per creditSelf-serve + sales
Visit Salesforce AgentforcePrices checked Oct 29, 2026

How much does Salesforce Agentforce cost?

Paid plans start at $5/mo
Free plan
Yes
Usage price
$500/credit
Enterprise
Contact sales

In your favor

  • Unlimited usage on Agentforce add-ons. A flat price with no cap on usage.
  • Free plan. Salesforce Foundations: Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker, Agentforce Vibes at $0
  • Notice before price changes. Page subject to change

Watch out for

  • Extra usage is billed. No overage penalty; billed at contracted rate monthly in arrears

How you buy and get started

Self-serve + salesButtons on their site: Try for free, Contact us
Sign up
Free Salesforce Foundations via Try for free
"Try for free"
Setup
Not stated
When sales steps in
Paid plans go through contact sales / Account Executive
"Call your Account Executive to learn more."

What Salesforce Agentforce does

Agentforce lets businesses build and deploy AI agents with Agent Builder, Flows, Apex, and MuleSoft connectors, across web, phone, and apps. Pricing is consumption-based (Flex Credits or Conversations) or per-user, with a free Salesforce Foundations starting tier.

Good for
Enterprises, especially existing Salesforce customers, wanting AI agents for customer service, sales development, field service, and employee support.
Channels
web, phone, apps, messaging, self-service portals, Slack
Main product
Agentforce AI agent platform
Also includes
Agent Builder, Agent Script, Prompt Builder, Agentforce Voice, Agentforce Observability, Multi-Agent Orchestration
Connects to
Salesforce CRM, Data 360, MuleSoft, MCP servers, Slack, Flows, Apex
Public API
Not stated
MCP server
Yes
  • Team admin and SSONot stated
  • No training on your dataNot stated
  • Connects to company appsAPI connectors to connect Agents to any system
  • File and document analysisTurn paper documents into structured, trusted data with natural language prompts.
  • Web search and researchNot stated
  • Custom assistants or agentsConfigure Agentforce, Subagents, Actions, and Instructions in a few clicks.
  • Task and workflow automationYou can use Flows to create automations across any system.
  • Email and calendar integrationNot stated
  • Choice of AI modelsNot stated
  • API accessNot stated

The same 10 checks appear on every tool in AI assistants. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRGDPR information page listed"General Data Protection Regulation (GDPR)"security
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onNot stated
Trust centerSalesforce Security and Trust Status pages"Transparent security information for customers and partners"security

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Agentforce User LicenseUSD/User/Month $5 – –Requires Flex Credits – "vice, sales/service, and industries. from $550 user / month agentforce add-on included 2.7"
Agentforce Coworker User LicenseUSD/User/Month $50 – 30 MB indexing per user per month – "ex credits £ 4 gbp/user/month requires flex credits provide agentforce access to every emp"
Agentforce add-onsuser / month $125 – Unlimited – "ai unified in the flow of work — to activate value faster. agentforce add-ons available ad"
Agentforce Industries add-onsuser / month $150 – Unlimited – "field service and operations. $ 125 user / month unmetered agentforce usage for employees "
Max Editionuser / month $550 – 2.75e+06 creditsper org per year – "s://www.salesforce.com/form/agentforce/contact-us/?d=pb&pr= max edition available editions"
Salesforce Foundations – – – – "Get started with Agentforce for free, for any use case."
Flex Creditsper 100k Credits $500per credit – 100000 credits – "es try for free https://www.salesforce.com/crm/foundations/ flex credits pay per action as"
Conversationsper conversation $2per minute – – – "https://www.salesforce.com/form/agentforce/contact-us/?d=pb conversations pay per conversa"

Free plan: Salesforce Foundations: Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker, Agentforce Vibes at $0

Fine print

Billing increment
Not stated
Billed beyond usage
No overage penalty; billed at contracted rate monthly in arrears
"There is no overage penalty. If you exceed your entitlement, your rate is your contracted rate billed monthly in arrears."
Contract
Pre-Purchase covers full contract term, paid upfront; unused Flex Credits do not roll over
"Buy a set amount of usage for the full contract term and pay upfront."
Refunds
Not stated
Auto renew
Not stated
Price change notice
Page subject to change
"This page is provided for information purposes only and is subject to change."

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Salesforce, Inc.
Online since
Dec 2, 1998
Domain registration date
Customers
"Over 18K companies run on Agentforce"
their claim

Salesforce Agentforce alternatives

Reviews elsewhere

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Questions

Is Salesforce Agentforce free?

Yes. Salesforce Foundations: Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker, Agentforce Vibes at $0 Paid plans start at $5/month.

How much does Salesforce Agentforce cost?

Paid plans start at $5 per month.