How much does Salesforce Agentforce cost?
- Free plan
- Yes
- Usage price
- $500/credit
- Enterprise
- Contact sales
In your favor
- Unlimited usage on Agentforce add-ons. A flat price with no cap on usage.
- Free plan. Salesforce Foundations: Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker, Agentforce Vibes at $0
- Notice before price changes. Page subject to change
Watch out for
- Extra usage is billed. No overage penalty; billed at contracted rate monthly in arrears
How you buy and get started
- Sign up
- Free Salesforce Foundations via Try for free "Try for free"
- Setup
- Not stated
- When sales steps in
- Paid plans go through contact sales / Account Executive "Call your Account Executive to learn more."
What Salesforce Agentforce does
Agentforce lets businesses build and deploy AI agents with Agent Builder, Flows, Apex, and MuleSoft connectors, across web, phone, and apps. Pricing is consumption-based (Flex Credits or Conversations) or per-user, with a free Salesforce Foundations starting tier.
- Good for
- Enterprises, especially existing Salesforce customers, wanting AI agents for customer service, sales development, field service, and employee support.
- Channels
- web, phone, apps, messaging, self-service portals, Slack
- Main product
- Agentforce AI agent platform
- Also includes
- Agent Builder, Agent Script, Prompt Builder, Agentforce Voice, Agentforce Observability, Multi-Agent Orchestration
- Connects to
- Salesforce CRM, Data 360, MuleSoft, MCP servers, Slack, Flows, Apex
- Public API
- Not stated
- MCP server
- Yes
- Team admin and SSONot stated
- No training on your dataNot stated
- Connects to company apps
API connectors to connect Agents to any system
- File and document analysis
Turn paper documents into structured, trusted data with natural language prompts.
- Web search and researchNot stated
- Custom assistants or agents
Configure Agentforce, Subagents, Actions, and Instructions in a few clicks.
- Task and workflow automation
You can use Flows to create automations across any system.
- Email and calendar integrationNot stated
- Choice of AI modelsNot stated
- API accessNot stated
The same 10 checks appear on every tool in AI assistants. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | GDPR information page listed | "General Data Protection Regulation (GDPR)"security |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Salesforce Security and Trust Status pages | "Transparent security information for customers and partners"security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Agentforce User LicenseUSD/User/Month | $5 | – | –Requires Flex Credits | – | "vice, sales/service, and industries. from $550 user / month agentforce add-on included 2.7" |
| Agentforce Coworker User LicenseUSD/User/Month | $50 | – | 30 MB indexing per user per month | – | "ex credits £ 4 gbp/user/month requires flex credits provide agentforce access to every emp" |
| Agentforce add-onsuser / month | $125 | – | Unlimited | – | "ai unified in the flow of work — to activate value faster. agentforce add-ons available ad" |
| Agentforce Industries add-onsuser / month | $150 | – | Unlimited | – | "field service and operations. $ 125 user / month unmetered agentforce usage for employees " |
| Max Editionuser / month | $550 | – | 2.75e+06 creditsper org per year | – | "s://www.salesforce.com/form/agentforce/contact-us/?d=pb&pr= max edition available editions" |
| Salesforce Foundations | – | – | – | – | "Get started with Agentforce for free, for any use case." |
| Flex Creditsper 100k Credits | $500per credit | – | 100000 credits | – | "es try for free https://www.salesforce.com/crm/foundations/ flex credits pay per action as" |
| Conversationsper conversation | $2per minute | – | – | – | "https://www.salesforce.com/form/agentforce/contact-us/?d=pb conversations pay per conversa" |
Free plan: Salesforce Foundations: Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker, Agentforce Vibes at $0
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- No overage penalty; billed at contracted rate monthly in arrears "There is no overage penalty. If you exceed your entitlement, your rate is your contracted rate billed monthly in arrears."
- Contract
- Pre-Purchase covers full contract term, paid upfront; unused Flex Credits do not roll over "Buy a set amount of usage for the full contract term and pay upfront."
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Page subject to change "This page is provided for information purposes only and is subject to change."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Salesforce, Inc.
- Online since
- Dec 2, 1998 Domain registration date
- Customers
- "Over 18K companies run on Agentforce" their claim
Salesforce Agentforce alternatives
Fathom$15 /moFree plan · checked Oct 29, 2026
Notion AI$10 /moFree plan · checked Oct 29, 2026
Claude (Team / Enterprise)$17 /moFree plan · checked Oct 29, 2026
Amazon Q Business$3 /mochecked Oct 29, 2026
Google Gemini (Workspace / Gemini Enterprise)$7 /mochecked Oct 29, 2026
Slack AI$7.25 /moFree plan · checked Oct 29, 2026
ClickUp Brain$9 /moFree plan · checked Oct 29, 2026
Reclaim AI$10 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Salesforce Agentforce free?
Yes. Salesforce Foundations: Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker, Agentforce Vibes at $0 Paid plans start at $5/month.
How much does Salesforce Agentforce cost?
Paid plans start at $5 per month.
