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Rasa pricing

Rasa is a platform for building and running voice and chat AI agents, with a free developer edition and an enterprise tier.

AI customer service softwareFree planSelf-serve + sales
Visit RasaPrices checked Oct 29, 2026

How much does Rasa cost?

PriceNot publishedRasa asks you to contact sales.
Free plan
Yes
Enterprise
Contact sales
Read from rasa.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

  • Free plan. Free Developer Edition license usable locally or in production: one bot per company, up to 1000 external conversations/month or 100 internal conversations/month, community forum support.

How you buy and get started

Self-serve + salesButtons on their site: Get for free, Contact sales, Get a demo
Sign up
Free Developer Edition via license key request
"Get for free"
Setup
Not stated
When sales steps in
Not stated
Support
Basic Support: web portal, break and fix, best effort response in business hours
"Web-based support through our online portal"
Support
Premium Support: 24/7/365 response times, Customer Success Manager and Engineer
"Access to a Customer Success Manager & Customer Success Engineer"
Support
Free community support in forum (Developer Edition)
"Free community support in our forum."

What Rasa does

Rasa gives product teams tools to build, test, deploy and monitor conversational AI agents that combine LLMs with structured flows. It can be self-managed or run as a managed service, and the free Developer Edition is limited to one bot per company.

Good for
Enterprise product and engineering teams in banking, telecom, healthcare, retail and similar sectors that want to build and own their customer-facing AI agents.
Channels
Voice, Slack, Web chat, WhatsApp, Email, REST, WebSocket
Main product
Rasa Platform
Also includes
No-code AI assistant flow builder, Dialogue understanding and management, Enterprise search, Contextual response rephraser, Custom actions server (Rasa SDK), End-to-end testing
Connects to
AudioCodes VoiceAI Connect (additional purchase), Redis, Kafka, OpenTelemetry, Vault, Kubernetes (Helm)
Public API
Not stated
MCP server
Yes
  • Autonomous ticket resolutionResolve routine issues quickly with automation, and make room for deeper support work.
  • Human agent handoffNot stated
  • Voice channel supportReal-time voice infrastructure with enterprise-grade speed.
  • Email channel supportOne agent answers your hotline, Slack, web chat, WhatsApp, email and more.
  • Trains on help centerBring your own databases, document stores, and knowledge bases to power your agents.
  • Helpdesk and CRM integrationsNot stated
  • Multilingual supportExpand globally with agents that adapt to language, tone, and context.
  • Resolution analytics reportingConversation view to analyze conversations

The same 8 checks appear on every tool in AI customer service software. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?yes"This data may be deidentified and used for research and development, including training and improving our algorithms."privacy
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRNot stated
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onincluded in Rasa Platform"Single Sign-On (SSO)"pricing
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Free Developer Edition – – 1000 external conversations/monthOne bot per company, up to 1000 external conversations/month – "One bot per company, with up to 1000 external conversations/month or 100 internal conversa"
Enterprise Quote – – – "Full access to Rasa Platform & Premium Support"

Free plan: Free Developer Edition license usable locally or in production: one bot per company, up to 1000 external conversations/month or 100 internal conversations/month, community forum support.

Fine print

Billing increment
Not stated
Billed beyond usage
Not stated
Contract
Not stated
Refunds
Not stated
Auto renew
Not stated
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Rasa Technologies Inc.
Address
Four Embarcadero Centre, Embarcadero Ctr #1400, San Francisco, California, 94111
Online since
Apr 26, 1996
Domain registration date
Founder
Alan Nichol, Co-Founder & CTO
Customers
"Trusted by leading enterprises"
their claim

Rasa alternatives

HubSpot Service Hub$7 /moFree plan · checked Oct 29, 2026Dialpad$15 /mochecked Oct 29, 2026Freshdesk (Freddy AI)$19 /mochecked Oct 29, 2026Intercom (Fin)$19 /mochecked Oct 29, 2026Zendesk$19 /mochecked Oct 29, 2026Tidio (Lyro)$24.17 /moFree plan · checked Oct 29, 2026Weav$29 /moFree plan · checked Oct 29, 2026Zoho Desk₹420 /moFree plan · checked Oct 29, 2026

Reviews elsewhere

G2 ↗Trustpilot ↗Reddit ↗Product Hunt ↗

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Rasa free?

Yes. Free Developer Edition license usable locally or in production: one bot per company, up to 1000 external conversations/month or 100 internal conversations/month, community forum support.

Does Rasa train AI on your data?

Yes, according to Rasa: "This data may be deidentified and used for research and development, including training and improving our algorithms."