How much does Chili Piper cost?
Paid plans start at
$12/mo billed yearly
- Free plan
- Not stated
- Enterprise
- Contact sales
Read from www.chilipiper.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
Watch out for
- Going over the Routing & Scheduling allowance costs $45 per seat/month. Included: 15 users.
- No refunds on a long commitment. Non-cancelable and non-refundable
How you buy and get started
Sales-ledButtons on their site: Book a demo
- Sign up
- Not stated
- Setup
- Dedicated onboarding and implementation manager "Dedicated onboarding & implementation manager"
- When sales steps in
- Not stated
- Support
- 24/5 support "24/5 support with blazing-fast replies"
- Support
- Dedicated CSM "Dedicated CSM"
What Chili Piper does
Chili Piper qualifies inbound leads from forms and chat, routes them to the right rep by round-robin, territory or account ownership, and books the meeting with CRM updates. It is sold on annual plans starting at $1,250 per month, with demos as the only call to action.
- Good for
- B2B go-to-market teams (marketing ops, RevOps, sales) with inbound demo requests, SDR-to-AE handoffs and Salesforce or HubSpot lead routing needs, including enterprise teams.
- Channels
- Web forms, Chat, Email scheduling links, Phone/video instant connect
- Main product
- Routing & Scheduling (inbound lead qualification, routing and meeting booking), with Experiences adding Chat AI and web experiences
- Also includes
- Form qualification, routing and scheduling, Automated chat journeys, Round-robin lead distribution, Salesforce object routing, SDR-to-AE handoff, Concierge Live and Handoff Live
- Connects to
- Salesforce, HubSpot, Google Calendar, Outlook, Slack, Microsoft Teams, Marketo, Pardot, Eloqua, Act-On, Outreach, Salesloft
- Public API
- Yes
- MCP server
- Yes
- Auto-schedules tasksNot stated
- Focus time protectionNot stated
- Google and Outlook sync
Calendar: Google and Outlook
- Shareable booking links
Smart scheduling links for every rep.
- Round-robin and routing
Inbound lead distribution and round-robin assignment.
- AI email scheduling assistantNot stated
- CRM integration
Salesforce CRM
- AI phone booking agentNot stated
The same 8 checks appear on every tool in AI scheduling assistants. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "We do not use your data for anything other than providing you with the service to which you have subscribed."security |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 Type 2 | "SOC 2 Type 2, ISO 27001, GDPR and CCPA compliant"security |
| GDPR | compliant | "SOC 2 Type 2, ISO 27001, GDPR and CCPA compliant"security |
| CCPA | compliant | "SOC 2 Type 2, ISO 27001, GDPR and CCPA compliant"security |
| PCI | Not stated | |
| ISO 27001 | certified | "Certified information security management across our systems and processes."security |
| Single sign-on | included; SSO/SAML listed in Routing & Scheduling plan | "Single Sign-On (SSO) included"security |
| Trust center | trust.chilipiper.com | "Visit our Security Portal for the detail on the frameworks, regulations, and certifications that apply to our company and its products."security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| ChiliCal standalone/ user / month | – | $12per month | –Minimum 200 seats | – | "**$12** / user / month Minimum 200 seats" |
| Routing & Scheduling/Month | – | $1,250per month | 15 users | $45/seat/month | "Starts at **$1,250** /Month Up to 15 seats included, $45/seat/mo after that." |
| Experiences/Month | – | $3,500per month | 30 users | $50/seat/month | "**$3,500** /Month Up to 30 seats included, $50/seat/mo after that." |
| Chili Data Platform | Quote | – | – | – | "Starts at **Coming soon**" |
Fine print
- Billing increment
- Fees due per Order Form billing frequency; pricing page says plans billed annually "All Fire plans are billed annually."
- Billed beyond usage
- Fees may be increased if usage exceeds the tier for three consecutive months "If You exceed the usage of such Subscription Tier for three (3) consecutive months, You hereby agree that We may increase Your Subscription fees for such Subscription to the applic"
- Contract
- Contract lengths of 1 to 4 years with multi-year discounts (15% off 2 years, 25% off 3 years, 40% off 4 years) "1 Year2 Years(15% off)3 Years(25% off)4 Years(40% off)"
- Refunds
- Non-cancelable and non-refundable "payment obligations are non-cancelable and fees paid are non-refundable"
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Chili Piper, Inc.
- Online since
- Dec 22, 2014 Domain registration date
- Founder
- Alina and Nicolas Vandenberghe (Nicolas is co-founder and CEO)
- Customers
- "Used by thousands of GTM teams since 2016" their claim
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We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Chili Piper free?
No free plan is stated on Chili Piper's pricing page.
How much does Chili Piper cost?
Paid plans start at $12 per month billed yearly.
Does Chili Piper train AI on your data?
No, according to Chili Piper: "We do not use your data for anything other than providing you with the service to which you have subscribed."