How much does Knowmax cost?
- Free plan
- Not stated
- Enterprise
- Contact sales
How you buy and get started
- Sign up
- Not stated
- Setup
- Content audit and AI-assisted migration of existing knowledge "Knowmax coordinates with your team for a comprehensive audit of your existing knowledge, and identifies relevant content types to fit your knowledge adequately."
- When sales steps in
- Not stated
- Support
- Support email "For support:"
What Knowmax does
Knowmax is an AI-guided knowledge management platform for CX and contact center teams, with a searchable knowledge base, no-code decision-tree workflows, visual guides and learning tools. It is bought through demos and sales contact, and offers APIs for CRM, helpdesk and ticketing integrations.
- Good for
- Contact centers, BPOs and customer service teams in telecom, banking, insurance, ecommerce, healthcare, travel, automobiles and utilities that need agent guidance, self-service and training.
- Channels
- Contact Center, Self Service, Field Service, Remote Assistance, Omnichannel KB
- Main product
- Knowmax AI-guided knowledge management platform (Knowledge Base, Flows, Learning Management, Visual Guides)
- Also includes
- Knowledge Base, Flows (no-code Cognitive Decision Trees), Learning Management, Visual Guides, Chrome extension for concurrent chats, AI content migration engine
- Connects to
- CRMs, helpdesks, ticketing systems
- Public API
- Yes
- MCP server
- Not stated
- Records screen workflowsNot stated
- Turns video into SOPsNot stated
- Generates SOP from prompt
Create SOPs Using AI
- Imports docs and PDFs
Our AI data migration engine speeds up the time to migrate content
- Auto-redacts sensitive dataNot stated
- Custom branding and templatesNot stated
- Training and quizzes
Create process guides, documentation, and assessments to boost agent knowledge.
- Integrates with help desk, wiki
our platform offers ready APIs to integrate effortlessly with your existing tools—CRMs, helpdesks, ticketing s
The same 8 checks appear on every tool in AI SOP generators. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 Type II | "AICPA SOC (SOC 2 Type II)"security |
| GDPR | GDPR aligned | "Being aligned with GDPR means we follow strict rules around privacy and user rights."security |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | ISO 27001 | "Following ISO 27001 means we take a systematic approach to identifying risks"security |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
No prices are published on Knowmax's pricing page.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Kochar Innovations Private Limited (Knowmax by KocharTech)
- Address
- Gurugram, India (corporate headquarters)
- Online since
- Apr 3, 2018 Domain registration date
- Customers
- "Trusted by global leaders" their claim
Knowmax alternatives
SweetProcess$4.17 /mochecked Oct 29, 2026
Guidde$19 /moFree plan · checked Oct 29, 2026
Scribe$13 /moFree plan · checked Oct 29, 2026
Tango$15 /moFree plan · checked Oct 29, 2026
Waybook$99 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Knowmax free?
No free plan is stated on Knowmax's pricing page.