How much does Scribe cost?
- Free plan
- Yes
- Enterprise
- Contact sales
In your favor
- Free plan. Basic plan is free: works with any web app, quick customization, shareable with link and embed. Desktop capture is Pro and Enterprise only.
Watch out for
- Their pages disagree: customer count. "7 million people can't imagine work without Scribe" vs "Loved by 6 million+ users and hundreds of thousands of organizations"
How you buy and get started
- Sign up
- Self-serve signup for Basic and Pro plans "Get started"
- Setup
- Not stated
- When sales steps in
- Enterprise plan requires a demo "Schedule demo"
- Support
- Customer support included in plan comparison; Help Center available "Customer support"
What Scribe does
Scribe captures how work gets done in web and desktop apps via a browser extension and desktop app, and auto-generates step-by-step process documentation. It also offers a page generator that builds an SOP from a prompt, workflow analytics, and MCP/API sharing of the captured workflows with AI tools.
- Good for
- Teams of any size, from solo consultants to Fortune 500 enterprises, documenting processes, onboarding and training staff, rolling out software, and feeding workflow context to AI agents.
- Channels
- Chrome extension, Edge extension, Desktop app (Windows), Desktop app (Mac), Web app
- Main product
- Scribe (Capture and Optimize)
- Also includes
- AI-powered automatic capture, Autocapture, Chrome and Edge extensions, Desktop app (Windows and Mac), Custom branding, Manual, assisted and automatic redaction
- Connects to
- Confluence, Microsoft Copilot, Slack, Custom AI assistants, MCP, Enterprise search API
- Public API
- Yes
- MCP server
- Yes
- Records screen workflows
Automatically capture how work gets done.
- Turns video into SOPsNot stated
- Generates SOP from prompt
Builds a full SOP from a prompt you provide. Edit or regenerate any part before publishing.
- Imports docs and PDFs
Import existing process documents
- Auto-redacts sensitive data
Capture workflows confidently, knowing that sensitive data is automatically redacted.
- Custom branding and templates
Customize with company branding
- Training and quizzesNot stated
- Integrates with help desk, wiki
Confluence integration
The same 8 checks appear on every tool in AI SOP generators. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "We do not allow our AI service providers to use your data to train their models."security |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 Type II | "Scribe meets SOC 2 Type II, HIPAA, CCPA, GDPR, FERPA, and other enterprise compliance standards."home |
| GDPR | yes | "Scribe meets SOC 2 Type II, HIPAA, CCPA, GDPR, FERPA, and other enterprise compliance standards."home |
| CCPA | yes | "Scribe meets SOC 2 Type II, HIPAA, CCPA, GDPR, FERPA, and other enterprise compliance standards."home |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Enterprise | "SSO for authentication"pricing |
| Trust center | https://trust.scribehow.com/ | "Trust Center"security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Pro Teamper seat per month | $17 | $13per month | 5 seats | – | "$17" "$13" |
| Pro Personalper seat per month | $35 | $25per month | 1 seats | – | "$35" "$25" |
| Basic | – | – | – | – | "Free" |
| Enterprise | Quote | – | – | – | "Custom" |
Free plan: Basic plan is free: works with any web app, quick customization, shareable with link and embed. Desktop capture is Pro and Enterprise only.
Fine print
- Billing increment
- per seat per month "per seat per month"
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Colony Labs, Inc. (dba Scribe)
- Online since
- Dec 7, 2020 Domain registration date
- Ships updates
- 2 in the last 12 months Last on Oct 28, 2026, from their changelog
- Funding
- $130M raised; $1.3B valuation "$130M"
- Customers
- "Trusted by 94% of the Fortune 500" their claim
Scribe alternatives
SweetProcess$4.17 /mochecked Oct 29, 2026
Guidde$19 /moFree plan · checked Oct 29, 2026
Tango$15 /moFree plan · checked Oct 29, 2026
Waybook$99 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Scribe free?
Yes. Basic plan is free: works with any web app, quick customization, shareable with link and embed. Desktop capture is Pro and Enterprise only. Paid plans start at $17/month.
How much does Scribe cost?
Paid plans start at $13 per month billed yearly, or $17 billed monthly.
Does Scribe train AI on your data?
No, according to Scribe: "We do not allow our AI service providers to use your data to train their models."
