Free plans (5)
Their limits are stated in different terms, so they aren't ranked against each other. Ordered by first paid price.
| Tool | Stated limits | What makes you upgrade | First paid price | Kind |
|---|---|---|---|---|
 Zoho DeskRead Nov 4, 2026 |
Free edition with 3 user licenses and email ticketing; trial ends by downgrading to this plan"Easy email ticketing, right out of the box! Zoho Desk's free plan offers three user licenses to help you start small and grow your support team."Source | Not found | $7/user yearlyExpress | Free plan |
 HubSpot Service HubRead Oct 29, 2026 |
Free for up to 2 users with free service tools, no credit card required"Free for up to 2 users. No credit card required."Source | Not found | $10/userStarter (pay ) | Free plan |
 WeavRead Oct 29, 2026 |
Lite is a free starter plan with 20 AI messages/mo, 1 teammate, 1 custom email, 100KB training data, 5 enabled AI actions, basic helpdesk and basic reports. What happens after the allowance is used is not stated."Free starter plan"Source | More than 20 AI messages: Plus includes 500 | $29/moPlus | Free plan |
 RasaRead Oct 29, 2026 |
Free Developer Edition license usable locally or in production: one bot per company, up to 1000 external conversations/month or 100 internal conversations/month, community forum support."Free Rasa license that can be used locally or in production"Source | Not found | No price found | Free plan |
 Yellow.aiRead Oct 29, 2026 |
Free plan with 1 AI agent and 500 chat sessions per month included, then $0.99 per resolution; limited feature set."500/month included, then $0.99 per resolution"Source | Not found | No price found | Free plan |
Time-limited or one-off (1)
Listed as free on the vendor's page, but the allowance runs out or doesn't renew. Not counted as free plans above.
| Tool | Stated limits | What makes you upgrade | First paid price | Kind |
|---|---|---|---|---|
 Tidio (Lyro)Read Oct 29, 2026 |
Free plan with 50 billable conversations, 10 seats, first 50 Lyro conversations free (lifetime) and first 100 Flows visitors free"Free plan forever"Source | More than 50 billable conversations: Starter includes 100 | $29/moStarter | One-off allowance |
Free trial only (5)
- Dialpad: 14-day free trial of Dialpad Connect
- Freshdesk (Freddy AI): 14-day free trial with access to the Enterprise plan; account suspended if you do not continue
- Intercom (Fin): 14-day free trial, no credit card required, includes all features, Fin, and add-ons
- Macha: $50 of free usage (about 125 tickets), no credit card, no time limit; set up after the discovery call
- Zendesk: 14-day free trial, no credit card required, on Suite Professional
Questions
Which AI customer service software are free?
5 have a free plan you can keep, including HubSpot Service Hub, Rasa, Weav, Yellow.ai, Zoho Desk.
What do you pay after a free plan?
The lowest first paid price among tools with a free plan is $7/user yearly (Zoho Desk). Read from each vendor's own page.
How this page is made
Every limit is the vendor's own, read from its pages and quoted. A tool counts as a free plan when the text describes something you can keep using; a fixed number of days or a single batch of credits is listed separately. We don't test the plans. How prices are read.