Cresta alternatives

Cresta today

Free plan, which Cresta doesn't show (1)

A free plan you can keep, in the vendor's own words.

Alternative	At 2,000 minutes	Against Cresta	States that Cresta doesn't	Contract	Free plan
IrisAgentStandard, read Oct 29, 2026	$500/moStandard plan, starting price	Not comparable	Warm handoff to humans, SOC 2 / HIPAA compliance, SOC 2, SSO and 1 more	Cancel anytime; upgrade or downgrade anytime, downgrades take...	Free plan at $0/mo with IrisGPT chatbot, AI Search widget (with Powered by...

Buy online (8)

Publish a price and sell without a sales call. Cresta is sales-led.

Alternative	At 2,000 minutes	Against Cresta	States that Cresta doesn't	Contract	Free plan
PlivoVoice AI Agent, read Oct 29, 2026	$60$0.03 per minute, 2,000 minutes	Not comparable	Warm handoff to humans, SOC 2 / HIPAA compliance, SOC 2, SSO and 2 more	Not found	Trial: $10 in free credits, no credit card required
TabblyEnterprise Volumes, read Oct 29, 2026	$80$0.04 per minute, 2,000 minutes	Not comparable	Public API	Not found	Not found
NextPhonePro, read Oct 30, 2026	$199$199 flat, unlimited use	Not comparable	Warm handoff to humans, Public API	Month-to-month, no contracts	Trial: 7-day free trial on Pro, cancel before it ends and you're not charged
Stammer.aiAI voice agent calls (usage, by model), read Oct 29, 2026	$220$0.11 per minute, 2,000 minutes	Not comparable	Warm handoff to humans, SSO, Public API, MCP server	Not found	Trial: 7-day trial on Standard, 14-day trial on Pro; card required, billed after...
CloudTalkStarter (Business Phone System), read Nov 4, 2026	$34/userStarter (Business Phone System) plan, starting price	Not comparable	Warm handoff to humans, SOC 2 / HIPAA compliance, SOC 2, SSO and 3 more	Monthly or annual billing; pay monthly, cancel anytime	Trial: 14-day trial with 50 AI Voice Agent minutes included
JustCallTeam, read Oct 29, 2026	$39/userTeam plan, starting price	Not comparable	Warm handoff to humans, SOC 2 / HIPAA compliance, SOC 2, SSO and 2 more	Not found	Trial: 14-day free trial with access to all SalesPro features; 30 days after trial...
SobotTeam, read Oct 29, 2026	$39/moTeam plan, starting price	Not comparable	Warm handoff to humans, Public API, MCP server	No lock-in on monthly plans; invoicing and purchase orders on...	Trial: 14-day free trial, all features unlocked, 20 resolutions and 100 AI credits...
Amazon Connectread Oct 29, 2026	$0.01/message sent or receivedUsage price	Not comparable	Warm handoff to humans	No minimums, no long-term contracts	Not found

Other options (3)

No computed reason to switch, listed for completeness.

Alternative	At 2,000 minutes	Against Cresta	States that Cresta doesn't	Contract	Free plan
FiniVoice AI per-minute (first 10,000 calls), read Oct 29, 2026	$440$0.22 per minute, 2,000 minutes	Not comparable	Warm handoff to humans, SOC 2 / HIPAA compliance, SOC 2, SSO and 2 more	Multi-year discounts: 15% for 2 years, 20% for 3 years on Growth...	Trial: 90-day free pilot for Enterprise customers; no charge during the 90 days...
Genesys Cloud CXGenesys Cloud CX 1, read Oct 29, 2026	$75/user yearlyGenesys Cloud CX 1 plan, starting price	Not comparable	SOC 2 / HIPAA compliance, Public API	Prices based on an annual commitment	Not found
NICE CXoneOmnichannel Suite, read Oct 29, 2026	$110/userOmnichannel Suite plan, starting price	Not comparable	Public API	Not found	Not found

No price found, or contact sales (5)

• Bright Patternsales led
• Five9sales led
• Maven AGIsales led
• Observe.AIsales led
• Talkdesksales led

Questions

How this page is made

Alternatives come from Cresta's own category, AI call center software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that Cresta doesn't" lists what we found on the other vendor's site and didn't find on Cresta's, which doesn't prove Cresta lacks it. How prices are read.