Five9 today
- Contract
- Not found
- Free plan
- Not found
Free plan, which Five9 doesn't show (1)
A free plan you can keep, in the vendor's own words.
| Alternative | At 2,000 minutes | Against Five9 | States that Five9 doesn't | Contract | Free plan |
|---|---|---|---|---|---|
| $500/moStandard plan, starting price | Not comparable | Real-time agent assist, Multilingual support, SOC 2 / HIPAA compliance, SOC 2 and 2 more | Cancel anytime; upgrade or downgrade anytime, downgrades take... | Free plan at $0/mo with IrisGPT chatbot, AI Search widget (with Powered by... |
Buy online (8)
Publish a price and sell without a sales call. Five9 is sales-led.
| Alternative | At 2,000 minutes | Against Five9 | States that Five9 doesn't | Contract | Free plan |
|---|---|---|---|---|---|
| $60$0.03 per minute, 2,000 minutes | Not comparable | Transcription and summaries, Multilingual support, SOC 2 / HIPAA compliance, SOC 2 and 3 more | Not found | Trial: $10 in free credits, no credit card required | |
| $80$0.04 per minute, 2,000 minutes | Not comparable | Transcription and summaries, Multilingual support, Public API | Not found | Not found | |
| $199$199 flat, unlimited use | Not comparable | Transcription and summaries, Multilingual support, Public API | Month-to-month, no contracts | Trial: 7-day free trial on Pro, cancel before it ends and you're not charged | |
| $220$0.11 per minute, 2,000 minutes | Not comparable | SSO, Public API, MCP server | Not found | Trial: 7-day trial on Standard, 14-day trial on Pro; card required, billed after... | |
| $34/userStarter (Business Phone System) plan, starting price | Not comparable | Transcription and summaries, Multilingual support, SOC 2 / HIPAA compliance, SOC 2 and 4 more | Monthly or annual billing; pay monthly, cancel anytime | Trial: 14-day trial with 50 AI Voice Agent minutes included | |
| $39/userTeam plan, starting price | Not comparable | Real-time agent assist, Transcription and summaries, Multilingual support, SOC 2 / HIPAA compliance and 4 more | Not found | Trial: 14-day free trial with access to all SalesPro features; 30 days after trial... | |
| $39/moTeam plan, starting price | Not comparable | Real-time agent assist, Transcription and summaries, Multilingual support, Public API and 1 more | No lock-in on monthly plans; invoicing and purchase orders on... | Trial: 14-day free trial, all features unlocked, 20 resolutions and 100 AI credits... | |
| $0.01/message sent or receivedUsage price | Not comparable | Real-time agent assist, Transcription and summaries | No minimums, no long-term contracts | Not found |
Other options (3)
No computed reason to switch, listed for completeness.
| Alternative | At 2,000 minutes | Against Five9 | States that Five9 doesn't | Contract | Free plan |
|---|---|---|---|---|---|
| $440$0.22 per minute, 2,000 minutes | Not comparable | Multilingual support, SOC 2 / HIPAA compliance, SOC 2, SSO and 2 more | Multi-year discounts: 15% for 2 years, 20% for 3 years on Growth... | Trial: 90-day free pilot for Enterprise customers; no charge during the 90 days... | |
| $75/user yearlyGenesys Cloud CX 1 plan, starting price | Not comparable | Real-time agent assist, Transcription and summaries, Multilingual support, SOC 2 / HIPAA compliance and 1 more | Prices based on an annual commitment | Not found | |
| $110/userOmnichannel Suite plan, starting price | Not comparable | Real-time agent assist, Transcription and summaries, Public API | Not found | Not found |
No price found, or contact sales (5)
- Bright Patternsales led
- Crestasales led
- Maven AGIsales led
- Observe.AIsales led
- Talkdesksales led
Questions
Is there a free alternative to Five9?
Yes. 1 AI call center software has a free plan, including IrisAgent.
How this page is made
Alternatives come from Five9's own category, AI call center software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that Five9 doesn't" lists what we found on the other vendor's site and didn't find on Five9's, which doesn't prove Five9 lacks it. How prices are read.