Observe.AI today
Price
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- Contract
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- Free plan
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Free plan, which Observe.AI doesn't show (1)
A free plan you can keep, in the vendor's own words.
| Alternative | At 2,000 minutes | Against Observe.AI | States that Observe.AI doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 IrisAgentStandard, read Oct 29, 2026 |
$500/moStandard plan, starting price | Not comparable | Inbound and outbound calls, Warm handoff to humans, Omnichannel (chat, SMS, email), Multilingual support and 3 more | Cancel anytime; upgrade or downgrade anytime, downgrades take... | Free plan at $0/mo with IrisGPT chatbot, AI Search widget (with Powered by... |
Buy online (8)
Publish a price and sell without a sales call. Observe.AI is sales-led.
| Alternative | At 2,000 minutes | Against Observe.AI | States that Observe.AI doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 PlivoVoice AI Agent, read Oct 29, 2026 |
$60$0.03 per minute, 2,000 minutes | Not comparable | Inbound and outbound calls, Warm handoff to humans, Transcription and summaries, Omnichannel (chat, SMS, email) and 5 more | Not found | Trial: $10 in free credits, no credit card required |
 TabblyEnterprise Volumes, read Oct 29, 2026 |
$80$0.04 per minute, 2,000 minutes | Not comparable | Inbound and outbound calls, Transcription and summaries, Multilingual support, Public API | Not found | Not found |
 NextPhonePro, read Oct 30, 2026 |
$199$199 flat, unlimited use | Not comparable | Inbound and outbound calls, Warm handoff to humans, Transcription and summaries, Multilingual support and 1 more | Month-to-month, no contracts | Trial: 7-day free trial on Pro, cancel before it ends and you're not charged |
 Stammer.aiAI voice agent calls (usage, by model), read Oct 29, 2026 |
$220$0.11 per minute, 2,000 minutes | Not comparable | Inbound and outbound calls, Warm handoff to humans, Omnichannel (chat, SMS, email), Public API and 1 more | Not found | Trial: 7-day trial on Standard, 14-day trial on Pro; card required, billed after... |
 CloudTalkStarter (Business Phone System), read Nov 4, 2026 |
$34/userStarter (Business Phone System) plan, starting price | Not comparable | Inbound and outbound calls, Warm handoff to humans, Transcription and summaries, Omnichannel (chat, SMS, email) and 6 more | Monthly or annual billing; pay monthly, cancel anytime | Trial: 14-day trial with 50 AI Voice Agent minutes included |
 JustCallTeam, read Oct 29, 2026 |
$39/userTeam plan, starting price | Not comparable | Inbound and outbound calls, Warm handoff to humans, Transcription and summaries, Omnichannel (chat, SMS, email) and 5 more | Not found | Trial: 14-day free trial with access to all SalesPro features; 30 days after trial... |
 SobotTeam, read Oct 29, 2026 |
$39/moTeam plan, starting price | Not comparable | Inbound and outbound calls, Warm handoff to humans, Transcription and summaries, Omnichannel (chat, SMS, email) and 3 more | No lock-in on monthly plans; invoicing and purchase orders on... | Trial: 14-day free trial, all features unlocked, 20 resolutions and 100 AI credits... |
 Amazon Connectread Oct 29, 2026 |
$0.01/message sent or receivedUsage price | Not comparable | Inbound and outbound calls, Warm handoff to humans, Transcription and summaries, Omnichannel (chat, SMS, email) | No minimums, no long-term contracts | Not found |
Other options (3)
No computed reason to switch, listed for completeness.
| Alternative | At 2,000 minutes | Against Observe.AI | States that Observe.AI doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 FiniVoice AI per-minute (first 10,000 calls), read Oct 29, 2026 |
$440$0.22 per minute, 2,000 minutes | Not comparable | Warm handoff to humans, Omnichannel (chat, SMS, email), Multilingual support, SOC 2 / HIPAA compliance and 3 more | Multi-year discounts: 15% for 2 years, 20% for 3 years on Growth... | Trial: 90-day free pilot for Enterprise customers; no charge during the 90 days... |
 Genesys Cloud CXGenesys Cloud CX 1, read Oct 29, 2026 |
$75/user yearlyGenesys Cloud CX 1 plan, starting price | Not comparable | Inbound and outbound calls, Transcription and summaries, Omnichannel (chat, SMS, email), Multilingual support and 2 more | Prices based on an annual commitment | Not found |
 NICE CXoneOmnichannel Suite, read Oct 29, 2026 |
$110/userOmnichannel Suite plan, starting price | Not comparable | Inbound and outbound calls, Transcription and summaries, Omnichannel (chat, SMS, email), Public API | Not found | Not found |
No price found, or contact sales (5)
- Bright Patternsales led
- Crestasales led
- Five9sales led
- Maven AGIsales led
- Talkdesksales led
Questions
Is there a free alternative to Observe.AI?
Yes. 1 AI call center software has a free plan, including IrisAgent.
How this page is made
Alternatives come from Observe.AI's own category, AI call center software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that Observe.AI doesn't" lists what we found on the other vendor's site and didn't find on Observe.AI's, which doesn't prove Observe.AI lacks it. How prices are read.