Home/AI customer service software/Ada/Alternatives

Ada alternatives

We found no price for Ada. 9 other AI customer service software have a price we could read. 3 have a free plan, which Ada doesn't show.

AI customer service software9 with a price3 with a free planChecked Nov 4, 2026

Ada today

Price Not found
Contract
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Free plan
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Free plan, which Ada doesn't show (3)

A free plan you can keep, in the vendor's own words.

AlternativeStarts atAgainst AdaStates that Ada doesn'tContractFree plan
Zoho DeskExpress, read Nov 4, 2026 $7/user yearlyExpress plan, starting price Not comparable Nothing extra found No lock-ins Free edition with 3 user licenses and email ticketing; trial ends by...
HubSpot Service HubStarter (pay ), read Oct 29, 2026 $10/userStarter (pay ) plan, starting price Not comparable Nothing extra found No downgrade during current term; Professional and Enterprise... Free for up to 2 users with free service tools, no credit card required
WeavPlus, read Oct 29, 2026 $29/moPlus plan, starting price Not comparable Nothing extra found Subscription renews monthly; cancel any time Lite is a free starter plan with 20 AI messages/mo, 1 teammate, 1 custom...

Other options (6)

No computed reason to switch, listed for completeness.

AlternativeStarts atAgainst AdaStates that Ada doesn'tContractFree plan
Intercom (Fin)Essential, read Oct 29, 2026 $19/user yearlyEssential plan, starting price Not comparable Nothing extra found No contract needed for self-serve plans; contracts optional and... Trial: 14-day free trial, no credit card required, includes all features, Fin, and...
Freshdesk (Freddy AI)Growth, read Oct 29, 2026 $23/userGrowth plan, starting price Not comparable Nothing extra found Cancellation takes effect at the end of the term; no cancellation fees Trial: 14-day free trial with access to the Enterprise plan; account suspended if...
ZendeskSupport Team, read Oct 29, 2026 $25/userSupport Team plan, starting price Not comparable Nothing extra found Month to month, annual, or multi-year Trial: 14-day free trial, no credit card required, on Suite Professional
Tidio (Lyro)Starter, read Oct 29, 2026 $29/moStarter plan, starting price Not comparable Nothing extra found Cancel anytime One-off allowance: Free plan with 50 billable conversations, 10 seats, first 50 Lyro...
DialpadSupport Essentials, read Oct 29, 2026 $89/userSupport Essentials plan, starting price Not comparable Nothing extra found Advanced is month-to-month or annual; Premium is annual only Trial: 14-day free trial of Dialpad Connect
Macha750 tickets/month, read Oct 29, 2026 $299/mo750 tickets/month plan, starting price Not comparable Nothing extra found No lock-in, cancel anytime Trial: $50 of free usage (about 125 tickets), no credit card, no time limit; set up...

No price found, or contact sales (9)

Questions

Is there a free alternative to Ada?

Yes. 3 AI customer service software have a free plan, including Zoho Desk, HubSpot Service Hub, Weav.

How this page is made

Alternatives come from Ada's own category, AI customer service software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that Ada doesn't" lists what we found on the other vendor's site and didn't find on Ada's, which doesn't prove Ada lacks it. How prices are read.