Home/AI customer service software/Decagon/Alternatives

Decagon alternatives

We found no price for Decagon. 9 other AI customer service software have a price we could read. 3 have a free plan, which Decagon doesn't show.

AI customer service software9 with a price3 with a free planChecked Nov 4, 2026

Decagon today

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Contract
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Free plan, which Decagon doesn't show (3)

A free plan you can keep, in the vendor's own words.

AlternativeStarts atAgainst DecagonStates that Decagon doesn'tContractFree plan
Zoho DeskExpress, read Nov 4, 2026 $7/user yearlyExpress plan, starting price Not comparable Multilingual support No lock-ins Free edition with 3 user licenses and email ticketing; trial ends by...
HubSpot Service HubStarter (pay ), read Oct 29, 2026 $10/userStarter (pay ) plan, starting price Not comparable SSO No downgrade during current term; Professional and Enterprise... Free for up to 2 users with free service tools, no credit card required
WeavPlus, read Oct 29, 2026 $29/moPlus plan, starting price Not comparable Nothing extra found Subscription renews monthly; cancel any time Lite is a free starter plan with 20 AI messages/mo, 1 teammate, 1 custom...

Buy online (5)

Publish a price and sell without a sales call. Decagon is sales-led.

AlternativeStarts atAgainst DecagonStates that Decagon doesn'tContractFree plan
Intercom (Fin)Essential, read Oct 29, 2026 $19/user yearlyEssential plan, starting price Not comparable Multilingual support, SOC 2, SSO, HIPAA BAA No contract needed for self-serve plans; contracts optional and... Trial: 14-day free trial, no credit card required, includes all features, Fin, and...
Freshdesk (Freddy AI)Growth, read Oct 29, 2026 $23/userGrowth plan, starting price Not comparable Multilingual support Cancellation takes effect at the end of the term; no cancellation fees Trial: 14-day free trial with access to the Enterprise plan; account suspended if...
ZendeskSupport Team, read Oct 29, 2026 $25/userSupport Team plan, starting price Not comparable Multilingual support, HIPAA BAA Month to month, annual, or multi-year Trial: 14-day free trial, no credit card required, on Suite Professional
Tidio (Lyro)Starter, read Oct 29, 2026 $29/moStarter plan, starting price Not comparable Multilingual support, SSO Cancel anytime One-off allowance: Free plan with 50 billable conversations, 10 seats, first 50 Lyro...
DialpadSupport Essentials, read Oct 29, 2026 $89/userSupport Essentials plan, starting price Not comparable Multilingual support, SOC 2, SSO, HIPAA BAA Advanced is month-to-month or annual; Premium is annual only Trial: 14-day free trial of Dialpad Connect

Other options (1)

No computed reason to switch, listed for completeness.

AlternativeStarts atAgainst DecagonStates that Decagon doesn'tContractFree plan
Macha750 tickets/month, read Oct 29, 2026 $299/mo750 tickets/month plan, starting price Not comparable Multilingual support No lock-in, cancel anytime Trial: $50 of free usage (about 125 tickets), no credit card, no time limit; set up...

No price found, or contact sales (9)

Questions

Is there a free alternative to Decagon?

Yes. 3 AI customer service software have a free plan, including Zoho Desk, HubSpot Service Hub, Weav.

How this page is made

Alternatives come from Decagon's own category, AI customer service software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that Decagon doesn't" lists what we found on the other vendor's site and didn't find on Decagon's, which doesn't prove Decagon lacks it. How prices are read.