Freshdesk (Freddy AI) today
- Contract
- Cancellation takes effect at the end of the term; no cancellation fees
- Free plan
- Trial: 14-day free trial with access to the Enterprise plan; account suspended if you do not...
Cheaper than Freshdesk (Freddy AI) (3)
Compared by starting price, same currency.
| Alternative | Starts at | Against Freshdesk (Freddy AI) | States that Freshdesk (Freddy AI) doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Zoho DeskExpress, read Nov 4, 2026 |
$7/user yearlyExpress plan, starting price | $16 lessstarting price | Human agent handoff, Voice channel support, Trains on help center | No lock-ins | Free edition with 3 user licenses and email ticketing; trial ends by... |
 HubSpot Service HubStarter (pay ), read Oct 29, 2026 |
$10/userStarter (pay ) plan, starting price | $13 lessstarting price | Human agent handoff, Voice channel support, SSO | No downgrade during current term; Professional and Enterprise... | Free for up to 2 users with free service tools, no credit card required |
 Intercom (Fin)Essential, read Oct 29, 2026 |
$19/user yearlyEssential plan, starting price | $4 lessstarting price | Human agent handoff, Voice channel support, Trains on help center, SOC 2 and 3 more | No contract needed for self-serve plans; contracts optional and... | Trial: 14-day free trial, no credit card required, includes all features, Fin, and... |
Free plan, which Freshdesk (Freddy AI) doesn't show (1)
A free plan you can keep, in the vendor's own words.
| Alternative | Starts at | Against Freshdesk (Freddy AI) | States that Freshdesk (Freddy AI) doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 WeavPlus, read Oct 29, 2026 |
$29/moPlus plan, starting price | Not comparable | Human agent handoff, Trains on help center, Public API | Subscription renews monthly; cancel any time | Lite is a free starter plan with 20 AI messages/mo, 1 teammate, 1 custom... |
Flat tiers (2)
Priced in tiers, where Freshdesk (Freddy AI) charges per seat.
| Alternative | Starts at | Against Freshdesk (Freddy AI) | States that Freshdesk (Freddy AI) doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Tidio (Lyro)Starter, read Oct 29, 2026 |
$29/moStarter plan, starting price | Not comparable | Human agent handoff, Trains on help center, SSO, Public API | Cancel anytime | One-off allowance: Free plan with 50 billable conversations, 10 seats, first 50 Lyro... |
 Macha750 tickets/month, read Oct 29, 2026 |
$299/mo750 tickets/month plan, starting price | Not comparable | Human agent handoff, Trains on help center, Public API | No lock-in, cancel anytime | Trial: $50 of free usage (about 125 tickets), no credit card, no time limit; set up... |
Other options (2)
No computed reason to switch, listed for completeness.
| Alternative | Starts at | Against Freshdesk (Freddy AI) | States that Freshdesk (Freddy AI) doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 ZendeskSupport Team, read Oct 29, 2026 |
$25/userSupport Team plan, starting price | $2 morestarting price | Human agent handoff, Voice channel support, Trains on help center, HIPAA BAA and 1 more | Month to month, annual, or multi-year | Trial: 14-day free trial, no credit card required, on Suite Professional |
 DialpadSupport Essentials, read Oct 29, 2026 |
$89/userSupport Essentials plan, starting price | $66 morestarting price | Human agent handoff, Voice channel support, SOC 2, SSO and 2 more | Advanced is month-to-month or annual; Premium is annual only | Trial: 14-day free trial of Dialpad Connect |
No price found, or contact sales (10)
Questions
What is the cheapest alternative to Freshdesk (Freddy AI)?
Zoho Desk, at $7/user yearly by starting price, $16 less than Freshdesk (Freddy AI). Computed from each vendor's published prices.
Is there a free alternative to Freshdesk (Freddy AI)?
Yes. 3 AI customer service software have a free plan, including Zoho Desk, HubSpot Service Hub, Weav.
How this page is made
Alternatives come from Freshdesk (Freddy AI)'s own category, AI customer service software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that Freshdesk (Freddy AI) doesn't" lists what we found on the other vendor's site and didn't find on Freshdesk (Freddy AI)'s, which doesn't prove Freshdesk (Freddy AI) lacks it. How prices are read.