Gladly today
Price
Not found
- Contract
- Not found
- Free plan
- Not found
Free plan, which Gladly doesn't show (3)
A free plan you can keep, in the vendor's own words.
| Alternative | Starts at | Against Gladly | States that Gladly doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Zoho DeskExpress, read Nov 4, 2026 |
$7/user yearlyExpress plan, starting price | Not comparable | Trains on help center, Multilingual support | No lock-ins | Free edition with 3 user licenses and email ticketing; trial ends by... |
 HubSpot Service HubStarter (pay ), read Oct 29, 2026 |
$10/userStarter (pay ) plan, starting price | Not comparable | SSO, MCP server | No downgrade during current term; Professional and Enterprise... | Free for up to 2 users with free service tools, no credit card required |
 WeavPlus, read Oct 29, 2026 |
$29/moPlus plan, starting price | Not comparable | Trains on help center, MCP server | Subscription renews monthly; cancel any time | Lite is a free starter plan with 20 AI messages/mo, 1 teammate, 1 custom... |
Buy online (5)
Publish a price and sell without a sales call. Gladly is sales-led.
| Alternative | Starts at | Against Gladly | States that Gladly doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Intercom (Fin)Essential, read Oct 29, 2026 |
$19/user yearlyEssential plan, starting price | Not comparable | Trains on help center, Multilingual support, SSO, MCP server | No contract needed for self-serve plans; contracts optional and... | Trial: 14-day free trial, no credit card required, includes all features, Fin, and... |
 Freshdesk (Freddy AI)Growth, read Oct 29, 2026 |
$23/userGrowth plan, starting price | Not comparable | Multilingual support, MCP server | Cancellation takes effect at the end of the term; no cancellation fees | Trial: 14-day free trial with access to the Enterprise plan; account suspended if... |
 ZendeskSupport Team, read Oct 29, 2026 |
$25/userSupport Team plan, starting price | Not comparable | Trains on help center, Multilingual support | Month to month, annual, or multi-year | Trial: 14-day free trial, no credit card required, on Suite Professional |
 Tidio (Lyro)Starter, read Oct 29, 2026 |
$29/moStarter plan, starting price | Not comparable | Trains on help center, Multilingual support, SSO | Cancel anytime | One-off allowance: Free plan with 50 billable conversations, 10 seats, first 50 Lyro... |
 DialpadSupport Essentials, read Oct 29, 2026 |
$89/userSupport Essentials plan, starting price | Not comparable | Multilingual support, SSO | Advanced is month-to-month or annual; Premium is annual only | Trial: 14-day free trial of Dialpad Connect |
Other options (1)
No computed reason to switch, listed for completeness.
| Alternative | Starts at | Against Gladly | States that Gladly doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Macha750 tickets/month, read Oct 29, 2026 |
$299/mo750 tickets/month plan, starting price | Not comparable | Trains on help center, Multilingual support | No lock-in, cancel anytime | Trial: $50 of free usage (about 125 tickets), no credit card, no time limit; set up... |
No price found, or contact sales (9)
Questions
Is there a free alternative to Gladly?
Yes. 3 AI customer service software have a free plan, including Zoho Desk, HubSpot Service Hub, Weav.
How this page is made
Alternatives come from Gladly's own category, AI customer service software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that Gladly doesn't" lists what we found on the other vendor's site and didn't find on Gladly's, which doesn't prove Gladly lacks it. How prices are read.