HubSpot Service Hub today
- Contract
- No downgrade during current term; Professional and Enterprise require annual commitment
- Free plan
- Free for up to 2 users with free service tools, no credit card required
Cheaper than HubSpot Service Hub (1)
Compared by starting price, same currency.
| Alternative | Starts at | Against HubSpot Service Hub | States that HubSpot Service Hub doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Zoho DeskExpress, read Nov 4, 2026 |
$7/user yearlyExpress plan, starting price | $3 lessstarting price | Trains on help center, Multilingual support | No lock-ins | Free edition with 3 user licenses and email ticketing; trial ends by... |
Flat tiers (2)
Priced in tiers, where HubSpot Service Hub charges per seat.
| Alternative | Starts at | Against HubSpot Service Hub | States that HubSpot Service Hub doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Tidio (Lyro)Starter, read Oct 29, 2026 |
$29/moStarter plan, starting price | Not comparable | Trains on help center, Multilingual support, Public API | Cancel anytime | One-off allowance: Free plan with 50 billable conversations, 10 seats, first 50 Lyro... |
 Macha750 tickets/month, read Oct 29, 2026 |
$299/mo750 tickets/month plan, starting price | Not comparable | Trains on help center, Multilingual support, Public API | No lock-in, cancel anytime | Trial: $50 of free usage (about 125 tickets), no credit card, no time limit; set up... |
Other options (5)
No computed reason to switch, listed for completeness.
| Alternative | Starts at | Against HubSpot Service Hub | States that HubSpot Service Hub doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Intercom (Fin)Essential, read Oct 29, 2026 |
$19/user yearlyEssential plan, starting price | $9 morestarting price | Trains on help center, Multilingual support, SOC 2, HIPAA BAA and 1 more | No contract needed for self-serve plans; contracts optional and... | Trial: 14-day free trial, no credit card required, includes all features, Fin, and... |
 Freshdesk (Freddy AI)Growth, read Oct 29, 2026 |
$23/userGrowth plan, starting price | $13 morestarting price | Multilingual support | Cancellation takes effect at the end of the term; no cancellation fees | Trial: 14-day free trial with access to the Enterprise plan; account suspended if... |
 ZendeskSupport Team, read Oct 29, 2026 |
$25/userSupport Team plan, starting price | $15 morestarting price | Trains on help center, Multilingual support, HIPAA BAA, Public API | Month to month, annual, or multi-year | Trial: 14-day free trial, no credit card required, on Suite Professional |
 DialpadSupport Essentials, read Oct 29, 2026 |
$89/userSupport Essentials plan, starting price | $79 morestarting price | Multilingual support, SOC 2, HIPAA BAA, Public API | Advanced is month-to-month or annual; Premium is annual only | Trial: 14-day free trial of Dialpad Connect |
 WeavPlus, read Oct 29, 2026 |
$29/moPlus plan, starting price | Not comparable | Trains on help center, Public API | Subscription renews monthly; cancel any time | Lite is a free starter plan with 20 AI messages/mo, 1 teammate, 1 custom... |
No price found, or contact sales (10)
Questions
What is the cheapest alternative to HubSpot Service Hub?
Zoho Desk, at $7/user yearly by starting price, $3 less than HubSpot Service Hub. Computed from each vendor's published prices.
Is there a free alternative to HubSpot Service Hub?
Yes. 2 AI customer service software have a free plan, including Zoho Desk, Weav.
How this page is made
Alternatives come from HubSpot Service Hub's own category, AI customer service software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that HubSpot Service Hub doesn't" lists what we found on the other vendor's site and didn't find on HubSpot Service Hub's, which doesn't prove HubSpot Service Hub lacks it. How prices are read.