Home/AI customer service software/Intercom (Fin)/Alternatives

Intercom (Fin) alternatives

Intercom (Fin) starts at $19/user yearly. 8 other AI customer service software have a price we could read. 2 cost less by starting price; the lowest is Zoho Desk at $7/user yearly, $12 less. 3 have a free plan, which Intercom (Fin) doesn't show.

AI customer service software8 with a price3 with a free planChecked Nov 4, 2026

Intercom (Fin) today

Starts at $19/user yearly
Contract
No contract needed for self-serve plans; contracts optional and required for...
Free plan
Trial: 14-day free trial, no credit card required, includes all features, Fin, and add-ons

Cheaper than Intercom (Fin) (2)

Compared by starting price, same currency.

AlternativeStarts atAgainst Intercom (Fin)States that Intercom (Fin) doesn'tContractFree plan
Zoho DeskExpress, read Nov 4, 2026 $7/user yearlyExpress plan, starting price $12 lessstarting price Nothing extra found No lock-ins Free edition with 3 user licenses and email ticketing; trial ends by...
HubSpot Service HubStarter (pay ), read Oct 29, 2026 $10/userStarter (pay ) plan, starting price $9 lessstarting price Nothing extra found No downgrade during current term; Professional and Enterprise... Free for up to 2 users with free service tools, no credit card required

Free plan, which Intercom (Fin) doesn't show (1)

A free plan you can keep, in the vendor's own words.

AlternativeStarts atAgainst Intercom (Fin)States that Intercom (Fin) doesn'tContractFree plan
WeavPlus, read Oct 29, 2026 $29/moPlus plan, starting price Not comparable Nothing extra found Subscription renews monthly; cancel any time Lite is a free starter plan with 20 AI messages/mo, 1 teammate, 1 custom...

Flat tiers (2)

Priced in tiers, where Intercom (Fin) charges per seat.

AlternativeStarts atAgainst Intercom (Fin)States that Intercom (Fin) doesn'tContractFree plan
Tidio (Lyro)Starter, read Oct 29, 2026 $29/moStarter plan, starting price Not comparable Nothing extra found Cancel anytime One-off allowance: Free plan with 50 billable conversations, 10 seats, first 50 Lyro...
Macha750 tickets/month, read Oct 29, 2026 $299/mo750 tickets/month plan, starting price Not comparable Nothing extra found No lock-in, cancel anytime Trial: $50 of free usage (about 125 tickets), no credit card, no time limit; set up...

Other options (3)

No computed reason to switch, listed for completeness.

AlternativeStarts atAgainst Intercom (Fin)States that Intercom (Fin) doesn'tContractFree plan
Freshdesk (Freddy AI)Growth, read Oct 29, 2026 $23/userGrowth plan, starting price $4 morestarting price Nothing extra found Cancellation takes effect at the end of the term; no cancellation fees Trial: 14-day free trial with access to the Enterprise plan; account suspended if...
ZendeskSupport Team, read Oct 29, 2026 $25/userSupport Team plan, starting price $6 morestarting price Nothing extra found Month to month, annual, or multi-year Trial: 14-day free trial, no credit card required, on Suite Professional
DialpadSupport Essentials, read Oct 29, 2026 $89/userSupport Essentials plan, starting price $70 morestarting price Nothing extra found Advanced is month-to-month or annual; Premium is annual only Trial: 14-day free trial of Dialpad Connect

No price found, or contact sales (10)

Questions

What is the cheapest alternative to Intercom (Fin)?

Zoho Desk, at $7/user yearly by starting price, $12 less than Intercom (Fin). Computed from each vendor's published prices.

Is there a free alternative to Intercom (Fin)?

Yes. 3 AI customer service software have a free plan, including Zoho Desk, HubSpot Service Hub, Weav.

How this page is made

Alternatives come from Intercom (Fin)'s own category, AI customer service software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that Intercom (Fin) doesn't" lists what we found on the other vendor's site and didn't find on Intercom (Fin)'s, which doesn't prove Intercom (Fin) lacks it. How prices are read.