Sierra today
Price
Not found
- Contract
- Not found
- Free plan
- Not found
Free plan, which Sierra doesn't show (3)
A free plan you can keep, in the vendor's own words.
| Alternative | Starts at | Against Sierra | States that Sierra doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Zoho DeskExpress, read Nov 4, 2026 |
$7/user yearlyExpress plan, starting price | Not comparable | Autonomous ticket resolution, Trains on help center, Helpdesk and CRM integrations, Resolution analytics reporting | No lock-ins | Free edition with 3 user licenses and email ticketing; trial ends by... |
 HubSpot Service HubStarter (pay ), read Oct 29, 2026 |
$10/userStarter (pay ) plan, starting price | Not comparable | Autonomous ticket resolution, Helpdesk and CRM integrations, Resolution analytics reporting, SSO and 1 more | No downgrade during current term; Professional and Enterprise... | Free for up to 2 users with free service tools, no credit card required |
 WeavPlus, read Oct 29, 2026 |
$29/moPlus plan, starting price | Not comparable | Autonomous ticket resolution, Trains on help center, Helpdesk and CRM integrations, Resolution analytics reporting and 2 more | Subscription renews monthly; cancel any time | Lite is a free starter plan with 20 AI messages/mo, 1 teammate, 1 custom... |
Buy online (5)
Publish a price and sell without a sales call. Sierra is sales-led.
| Alternative | Starts at | Against Sierra | States that Sierra doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Intercom (Fin)Essential, read Oct 29, 2026 |
$19/user yearlyEssential plan, starting price | Not comparable | Autonomous ticket resolution, Trains on help center, Helpdesk and CRM integrations, Resolution analytics reporting and 4 more | No contract needed for self-serve plans; contracts optional and... | Trial: 14-day free trial, no credit card required, includes all features, Fin, and... |
 Freshdesk (Freddy AI)Growth, read Oct 29, 2026 |
$23/userGrowth plan, starting price | Not comparable | Autonomous ticket resolution, Helpdesk and CRM integrations, Resolution analytics reporting, MCP server | Cancellation takes effect at the end of the term; no cancellation fees | Trial: 14-day free trial with access to the Enterprise plan; account suspended if... |
 ZendeskSupport Team, read Oct 29, 2026 |
$25/userSupport Team plan, starting price | Not comparable | Autonomous ticket resolution, Trains on help center, Helpdesk and CRM integrations, Resolution analytics reporting and 2 more | Month to month, annual, or multi-year | Trial: 14-day free trial, no credit card required, on Suite Professional |
 Tidio (Lyro)Starter, read Oct 29, 2026 |
$29/moStarter plan, starting price | Not comparable | Autonomous ticket resolution, Trains on help center, Helpdesk and CRM integrations, Resolution analytics reporting and 2 more | Cancel anytime | One-off allowance: Free plan with 50 billable conversations, 10 seats, first 50 Lyro... |
 DialpadSupport Essentials, read Oct 29, 2026 |
$89/userSupport Essentials plan, starting price | Not comparable | Autonomous ticket resolution, Helpdesk and CRM integrations, Resolution analytics reporting, SSO and 2 more | Advanced is month-to-month or annual; Premium is annual only | Trial: 14-day free trial of Dialpad Connect |
Other options (1)
No computed reason to switch, listed for completeness.
| Alternative | Starts at | Against Sierra | States that Sierra doesn't | Contract | Free plan |
|---|---|---|---|---|---|
 Macha750 tickets/month, read Oct 29, 2026 |
$299/mo750 tickets/month plan, starting price | Not comparable | Autonomous ticket resolution, Trains on help center, Helpdesk and CRM integrations, Public API | No lock-in, cancel anytime | Trial: $50 of free usage (about 125 tickets), no credit card, no time limit; set up... |
No price found, or contact sales (9)
Questions
Is there a free alternative to Sierra?
Yes. 3 AI customer service software have a free plan, including Zoho Desk, HubSpot Service Hub, Weav.
How this page is made
Alternatives come from Sierra's own category, AI customer service software. Prices come from each vendor's pricing page and are compared at the same volume where both can be computed, and by starting price where neither can. "States that Sierra doesn't" lists what we found on the other vendor's site and didn't find on Sierra's, which doesn't prove Sierra lacks it. How prices are read.